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Reviews

Average Ratings

4.8
Average based on 78 reviews
  • Outstanding experience

    My husband and I have purchased many cars in the last 34 years, however, no car buying experience was as satisfying as working with Metro Toyota. ...


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    My husband and I have purchased many cars in the last 34 years, however, no car buying experience was as satisfying as working with Metro Toyota. Robert, who processed our paperwork and financing and Michael Ferrett (our sales person) were outstanding. The paperwork process was very fast. They have made a customer for life!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • 2013 RAV4 Purchase Experience

    My wife and I purchased a vehicle from Metro Toyota after shopping online, finding the car we wanted, and seeing very positive dealership reviews....


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    My wife and I purchased a vehicle from Metro Toyota after shopping online, finding the car we wanted, and seeing very positive dealership reviews. We worked with Daniel C, Aaron A, and Ken P, and all were very friendly and pleasant to work with. Very good car buying experience, would highly recommend.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Dealership was FANTASTIC!

    I had been looking for a used Sienna off and on for over 2 years. Boy, I am glad that I was patient! This dealership was phenomenal! Burt answered...


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    I had been looking for a used Sienna off and on for over 2 years. Boy, I am glad that I was patient! This dealership was phenomenal! Burt answered a lot of questions the night before my husband and I drove 2 1/2 hours to test drive the van. Once we got there we drove around with our sales rep, Bosco!! We were treated very well!!! No pressure, no gimmicks and we got the van for a really good price after some civil negotiations! Really, I thought that we’d have to go back for the van, but it all worked out that very day! Bosco told us all about the vehicle and helped us program in some addresses to the navigation system, etc. He let us put it up on a lift to get a good look underneath!! All in all this dealership was top notch!! I will definitely be going there again for future vehicles, and I hope my family and friends take my advice to purchase from there as well. THANKS!!!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Great service

    Buying a used Toyota Corolla from Metro Toyota a couple of weeks ago was much smoother than I could have expected. Made an appointment the day bef...


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    Buying a used Toyota Corolla from Metro Toyota a couple of weeks ago was much smoother than I could have expected. Made an appointment the day before and took a look at a couple of the cars available. We took it for a quick drive once we found the one we liked, and were quickly able to negotiate a price we were both happy with (much better than prices listed elsewhere). The agent we delt with was Brad Barbie, who was very polite and easy to work with, a much less stressful experience than I imagined!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • good servicew

    Everything was fantastic, but they didn't was my car. Everyone else in the waiting room got their car washed but me. I found this to be discrimina...


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    Everything was fantastic, but they didn't was my car. Everyone else in the waiting room got their car washed but me. I found this to be discriminatory. I know i had an older vehicle, but that shouldn't have mattered. I will find another Toyota dealership that takes care of all its customers!

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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  • First car

    My parents had purchased from Metro Toyota twice, so when I began my search for a new car, they wanted me to go take a look. I had no plans of pur...


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    My parents had purchased from Metro Toyota twice, so when I began my search for a new car, they wanted me to go take a look. I had no plans of purchasing anything because I personally did not like Toyotas. Once Cap figured out what he could get me into for my price range, he ended up showing me the new 2016 Scion iA. I fell in love with this car and it had everything I was looking for, from the outside body style to the technology inside. I had never even heard of Scion or this model before, and Cap was very helpful in explaining everything to me. Cap and the other saleman that informed me about this car had great knowledge of it and I couldn't help but purchase the car right off the showroom floor! I highly recommend Metro Toyota/Scion, even if you go in not thinking you like anything they have, I guarantee they will find something for you that you will love!!!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Impressive service thanks to Bruce Schad!

    I had an extremely satisfactory experience at the service department at Metro Toyota thanks to their manager Bruce Schad. I was having trouble wit...


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    I had an extremely satisfactory experience at the service department at Metro Toyota thanks to their manager Bruce Schad. I was having trouble with the noise coming out of the engine of my Toyota Camry 2011 which only had $62K miles on it. Apparently some plastic parts came off the timing chain and were floating in the oil pan, but because the car was out of warranty Toyota refused to cover it under warranty claim. Bruce arranged for no money to be coming out of my pocket since the car was still too new for those kind of problems to arise. I had to go back to Metro Toyota a few weeks later for the car starting very loud and again after the problem was diagnosed with the oil pressure, Bruce didn't charge me at all for a three hour job on my car. No words can expresses my appreciation of Bruce's involvement and making it fair for the customer. I made sure to call Bruce and personally thank him over the phone.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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  • Eric Gockel

    Billy Gockel was the most up front salesman I have delta with in years


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    Billy Gockel was the most up front salesman I have delta with in years

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • best buy for me

    I went out on faith after being turned down by many dealerships! Mike Ferrett and Jim Campo where amazingly helpful at trying their best to help m...


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    I went out on faith after being turned down by many dealerships! Mike Ferrett and Jim Campo where amazingly helpful at trying their best to help me. I was overwhelmed with the results those guys rock!!! I'd purchase again from them, everyones customer service was great from beginning to end!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Excellent Customer Service!

    I want to thank Jim and Cap for all there help. I was turned down at other dealerships for a new car but Jim tried his best to get me in something...


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    I want to thank Jim and Cap for all there help. I was turned down at other dealerships for a new car but Jim tried his best to get me in something and he did it!! I left there in a 2014 Honda pilot that I love! Thank you so much Metro Toyota!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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