Kia of Bedford

3.7 out of 5 3.7

Reviews

3.7 out of 5 3.7
231 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    November 11, 2019

    I love how smooth everything went would recommend to anyone looking to buy a car go there and ask for Mr. Bowen his was a good and very nice sales man

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi Beatrice - Thank you so much for recommending Mr. Bowen and Nyle Maxwell Chrysler Dodge Jeep Ram of Castroville! We are glad to hear that you had a...n easy buying experience with us.

  • 5.0 out of 5
    August 26, 2019

    Experience at Kia of Bedford was fantastic. My salesman (Eugene Miller) was knowledgeable in all aspects. Very very pleased with him and all he did for... me. He gets my vote for salesman of the month. Thank you Eugene for all you did.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • February 8, 2018

    I received a call from D'Jana from KOB because my daughter had filled out an online app for me unbeknownst to me. I explained to D'Jana my credit was horrible... with a recent bankruptcy dismissed. She said "no problem, come in anyway". If it sounds too good to be true, it's probably not true. Reluctantly and suspiciously my husband and I went in expecting to waste our time. Amazingly, we left with a 2016 and 2018 vehicle. Max, our salesman and the financial guy were magicians! So, if you ever get that call from KOB.......GO!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    August 21, 2019

    We had an excellent experience at Kia of Bedford after being underwhelmed at a different Kia dealership and those of other makes. Our sales consultant,... Dominique, was very personable and informative. The sales manager, Tony, was also very personable and offered very fair pricing for the lease and our trade in. I would highly recommend this dealership. I would also do business again with them in the future.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    August 2, 2019

    If I could I would give the service department a -0rating.....the something keep happening they service my vehicle and can never put it back together....

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    July 25, 2019

    James Cain was outstanding and took care of me the second I walked into KIA dealership in Bedford, Ohio. I ordered a new 2020 Kia Telluride with specific... colors for exterior and interior. He keep me updated on my vehicle and informed me continuously. My new Telluride will arrive in a few days. I strongly recommend James as your point of contact at Bedford Kia. Thank you James.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    July 11, 2019

    I bought a used car from Kia of Bedford and had a great experience. Not overly pressured, all staff was professional and courteous, and got a great car... for a decent price. I would definitely buy from them again.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    May 24, 2019

    Kia Bedford is very over rated. They don't service the vehicles before saling and anticipate that the customer pay for maintenance that should have been... done before purchasing. Since I have to pay for the maintenance that I thought was covered under warranty and already done when purchased it won't be serviced by Kia Bedford I'll take it to Best Buy and have it serviced it's cheaper! Don't let Kia get you in debt! Like they did me thinking seriously of giving them they're vehicle back!

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 1.0 out of 5
    May 23, 2019

    I am giving 1 star to this dealership for the poorest customer service they offer! Seriously I wanted to purchase a car and tried multiple times to contact... them but they seems to be not coordinated with each other. The first person gives you price X, second gives you Y and third one rejects both. They doesn’t seems to concerned about customer respect, will call you at the dealership and then ask you to come again as the they didn’t have the guys who can make deal, you leave them message but don’t expect any answer. I reached to internet sales team but they also didn’t bother to take the customer interest seriously.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    April 22, 2019

    Me and my husband has been leasing vehicles from Kia of Bedford for 6 years. We both have Kia optimas. We just purchased our 5th car from them Saturday... and the experience has always been a great experience. That is what keeps us coming back. Justin and Tony Ivery. Best team ever. They listen to your needs and concerns and are honest about rather or not they can get you into the right vehicle to meet your needs and your budget. I love this about them.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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