Love Kia of Bedford
I loved my first experience some odd years ago so much that I had to come back. So thankful that Matthew L. Was still there. He got me in a new 2021 Kia Sportage (Nightfall Edition) and I love it. My payments aren't what I expected them to be but with my situation, I understood. He also helped to lower my insurance, overall cared about our timing and was thorough with the information given. I was happy with everyone that I came in contact with from Matthew Lanning to Contrell Alford and even the cashier. I am as satisfied as I am going to be with the whole experience and I'd recommend them to anyone looking to have the same if not better experience. Thank you!
Thank you for the great review! We want the most for our guests, and it is fantastic to hear that you had such a successful purchase experience working with Matthew. Drive safely in your new 2021 Kia Sportage, and enjoy it! We hope to see you back at Kia of Bedford down the road!
2020 kia rio
I bought a car I had 45 days for my car note I was charged any way I have complained no call back . I was lied to now the finance want me to pay for the month all I want is to talk to the ceo or someone that will understand instead of texting. Please someone call me.
Joyce - I am sorry to hear that you are having trouble getting in contact with my team. It is never our intention to inconvenience our guests, and I would be happy to speak with you to see if there is anything I can do to help. I will search for your contact information, but in the meantime, please do not hesitate to give me a call. Thank you, Mitch Pasquerella - General Sales Manager - (216) 367-1364
Service was great and excellent would recommend my family and friends the service was outstanding the people were great and the service was excellent my car was ready when they said it would be
George - Thank you for the great review! We strive to deliver a seamless experience, and it is wonderful to hear that this was reflected in your time working with the Kia of Bedford team. Drive safely, and we hope to see you back next time!
If I could give them a zero I would. They approved me for a car that I didn't even want from the beginning. I picked another car and was told by Matthew that they didn't even want to sell the car because they paid too much for the car and would not make any money selling the car. He said they would be losing 2k so Wayne the manager came back and asked me why I didn't want the car they wanted me to get and I told him that I didn't like it cause it was basic simple as that. I told him that I like the car that I liked and he said it would be 2kd down. So I told him that I'll be back today and I came back with the 2k plus the insurance on the car so I could roll it off the lot and now all of a sudden the monthly payment is $400. They knew I didn't want a $400 a month payment in the first place. They are a bunch of bs, straight waste of time, red flags, and bad business. Go somewhere else and get you a car and get what you want since you're the one paying for it not them! 💯
Lakisha - I'm sorry to hear that you are frustrated. I assure you that we strive for accommodating service here, and it is never our intention to mislead our customers. I would be more than willing to speak with you directly about the vehicle you are interested in and see if we can clear up any confusion. I'm going to look up your contact information, but please don't hesitate to give me a call. Thank you, Mitch Pasquerella - General Sales Manager - (216) 367-1364
Owner Dodge Ram no
Execellent in every respect. I bought my Truck from Nyle Maxwell, had my truck serviced there and my salesman Omar was knowledgeable and has answered several questions I’ve had. Adrian, my service salesman has taken care of me admirably. I would not hesitate to give the Maxwell Dealership my highest recommendation., Dan Floeck
Dan, thank you for taking the time to leave us a review! We are grateful for your business here at Nyle Maxwell Chrysler Dodge Jeep Ram of Castroville, and we will certainly let Omar and Adrian know that you appreciate their help. We look forward to your next visit!
The service here was excellent from buying the car to getting it repaired all that I have come in contact with are so polite and speak to you like a person with your best interest in heart if they keep it real with what was best for my option and budget. I yet to have any complaints
Thank you for sharing this wonderful feedback for Nyle Maxwell Chrysler Dodge Jeep Ram of Castroville! We're thrilled to hear that our team continues to impress you by providing great service and we look forward to working with you in the future!
Nyle Maxwell Chrysler Jeep Ram of Castroville
Nyle Maxwell Chrysler Jeep Ram in Castroville is where I bought my Jeep. Also, I use them for all my car service needs. I would recommend them to anyone wanting great service.
Thank you for continuing to support Nyle Maxwell Chrysler Dodge Jeep Ram of Castroville. It's fantastic to hear that our team always impresses you during your visits and we look forward to working with you next time!
Eric is a pleasant, friendly and humble person. He makes sure you're informed of the service your vehicle needs and what the cost will be.
Milo, thank you for reviewing the five-star experience you had with Eric at Nyle Maxwell Chrysler Dodge Jeep Ram of Castroville. We strive to ensure customers' requests are taken care of and I am glad that came through to you. See you next time!
Tire rotation and service
I brought my Kia in for service and tire rotation and not knowing that the tire lock was not returned to my vehicle I left. I went in for service and rotation closer to my home and rotation was unable to be done because the tire lock is not in the trunk. I called the dealership which was also a complete hassle to get some kind of answer. I still do not have the lock after numerous complaints.
Daniel - I'm sorry that we let this slip through the cracks. I would like to speak with you directly to ensure that we resolve this concern and get you your tire lock. I'm going to look up your contact information, but please don't hesitate to give me a call directly. Thank you, Daryll Gremillion - General Manager - 210-890-6989
Service Representative Eric
Eric is a pleasant, friendly and humble person. He makes sure you're informed of the service your vehicle needs and what the cost will be. Ask if you would like to move forward or come back another day. Eric makes sure any questions you may have are answered. Great Spirit!!!:-)
Hi Regina - Thank you for sharing so many compliments about Eric! We love that you can depend on him to take excellent care of you and your vehicle. See you next time at Nyle Maxwell Chrysler Dodge Jeep Ram of Castroville!