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Reviews

Average Ratings

4.5
182 lifetime reviews.
  • new car loving it

    I wasn't sure if it was the right time for me to buy a new car because my husband was sort of against it but I thought I would go and look at a ne...


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    I wasn't sure if it was the right time for me to buy a new car because my husband was sort of against it but I thought I would go and look at a new Kia. I met a sales associate named Ewan and he did an excellent job at answering all of my questions as well as being highly knowledgeable about the features in the vehicle. He showed me all of the usual stuff but it was his attention to details which allowed me to learn all of the new technology like power lift gate and smart key with remote start, wow what a car. He kept telling me the Sorento is "next level" and while I'm still not sure what that means, it was his great attitude and professionalism that will have me coming back. Also, because I wasn't sure if I could afford a new car or if I should buy or lease, he had me sit down with the financial guy, Bill. He made this process even better by answering all of my questions without pressure and putting my mind as ease. I couldn't be happier. Cindy Gilmore

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Worst customer service

    Don't shop here , the worst customer service ever , we got approve the loan I got my own financing through my bank when I got to the dealership th...


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    Don't shop here , the worst customer service ever , we got approve the loan I got my own financing through my bank when I got to the dealership that refused to take my bank approval although they are the ones I send all the papers to my bank, then I offer to pay the whole amount oh my credit card also I offer to pay the fees for the credit card company and they refused to sell me the car theywant me to go to their own financing, I drove 4 hours from Cincinnati, call the few times to speak to general Manager I've been told he is very busy to talk to me and it's supposed to the owner told him don't sell the car To.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Customer Service

    Great customer service from the managers and the sales rep I had. They both work with you. And the end result is that I'm enjoying riding in my ne...


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    Great customer service from the managers and the sales rep I had. They both work with you. And the end result is that I'm enjoying riding in my new 2017.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • New 2017 Remington Red Sorento SX - Zack Kraiszner

    I wanted a new 2017 Kia Sorento SX Remington Red with a grey interior. There wasn't one available in our area in northern Ohio. My salesperson Mat...


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    I wanted a new 2017 Kia Sorento SX Remington Red with a grey interior. There wasn't one available in our area in northern Ohio. My salesperson Matt Peticca asked Zack if he could find one. He located one in Erie Pennsylvania. Zack asked me if I was ready to commit to buy it. I said that I didn't have my checkbook. He said he didn't need my checkbook and we shook hands and an hour later he said he got the car for me. 2 days later he had the car ready for delivery. This is my 3rd Kia Sorento from Kia Of Bedford. Thanks to the Kia Of Bedford family the people like Zack, Matt, and the Service Advisors Eric, Jim and Greg I look forward to many years of doing business with you. Thanks again Zack, it's the nicest car that I have ever owned, and thanks for going out of your way to get for me! Craig

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • New 2017 Remington Red Sorento SX - Matt Peticca

    I brought my 2013 Kia Sorento in for service. I was browsing through the 2017 Kia Sorento brochure. This nice young man was walking buy me in the...


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    I brought my 2013 Kia Sorento in for service. I was browsing through the 2017 Kia Sorento brochure. This nice young man was walking buy me in the customer waiting room and asked me if I had any questions or needed help. He is Matthew Peticca. I said that I was just looking through the brochure and was tossing the idea around of getting a new Remington Red Sorento SX. The night before I checked the computer and saw there wasn't one in northern Ohio. He said let me see what I can do. He talked to Zack Kraiszner and he found one. Zack asked me if I was ready to buy it and I said yes. He shook my hand and said he would try to get it for me. An hour later Matt called me to congratulate me that they got the car. He kept me informed the whole time. When I came to get the car he was well prepared to make the transaction and had all the papers ready. He explained all the features of this beautiful car to me and showed me how everything works. He said if I had any questions to let him know. You know that day I not only got a new car but made a new friend. Matt was so easy to talk to and makes you feel at home. He is young and has a great attitude and makes you feel like you've known him for years and is very honest and makes you feel like family. He has a great future ahead of him at Kia Of Bedford and is an asset to your team!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Love my new Kia!

    Overall experience was excellent,Dominique my salesman was a very professional young man,usually this process takes all day,he got it done in half...


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    Overall experience was excellent,Dominique my salesman was a very professional young man,usually this process takes all day,he got it done in half day. I couldn't decide what color Forte I wanted and changed my mind a couple times he was very patient with me.I love my Forte,it's beautiful.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great hassle free service!!!

    Great service and beautiful facilities. Will be purchasing all of my vehicles here in the future!


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    Great service and beautiful facilities. Will be purchasing all of my vehicles here in the future!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Jason Hahn was GREAT !!! I am very satisfied.

    Jason is awesome ! He helped me understand the process and worked with me. I will recommend him to my friends and family.


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    Jason is awesome ! He helped me understand the process and worked with me. I will recommend him to my friends and family.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Feeling Special

    I recently purchased a 2017 Kia Forte. I had the best sales person named Fred Robinson who assisted me through the entire purchasing process. He w...


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    I recently purchased a 2017 Kia Forte. I had the best sales person named Fred Robinson who assisted me through the entire purchasing process. He was patient and willing to answer all of my questions. Although it was getting close to closing time, Fred assured me that he and his manager were not going to leave until I got the vehicle that I was looking for. I really appreciated him in that moment. Once I purchased my Forte' I immediately became part of the family. Thanks Fred and KOB for making me feel special.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Ms. Vance

    New car owner Milo Williams was fantastic! I was very nervous when I came in, he made me feel at ease. I am now enjoying my 2017 Kia Forte. I wo...


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    New car owner Milo Williams was fantastic! I was very nervous when I came in, he made me feel at ease. I am now enjoying my 2017 Kia Forte. I would recommend friends and family to buy their cars from Kia of Bedford. Thanks Mr. Williams.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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