Audi of Bedford

3.7 out of 5 (3.7) 37 reviews

Dealer on Cars.com since February 2005

Currently in stock!

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New Used Service

Today's Hours

Sales 9:00 AM - 5:00 PM
Service 8:00 AM - 5:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 5:00 PM
Sun Closed
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed

Reviews

3.7 out of 5 3.7
37 lifetime reviews.
  • July 3, 2017

    Great experience purchasing a non- Audi used vehicle. I've bought a lot of cars in my life and this was easily the most pain-free transaction I've eve...r had. No pressure, clear communication. Salesman Matt Hulgin didn't so much 'sell' the vehicle to me as much as he assisted with the purchase. Would recommend this shop 100%.

    5.0 out of 5
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    Not Applicable
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 1.0 out of 5
    November 28, 2017

    Twice I came to this dealership and twice was disregard because it was only a used car. Too bad because once I am out of school this will be the last... place I shop for a new car.

    1.0 out of 5
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    3.0 out of 5
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    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 1.0 out of 5
    September 18, 2017

    I found a used car on their website I was interested in. Spoke with Zach, a sales manager, who was nice and gave me the info he had on the car. I had ...reached out specifically because this dealership is an hour from my home and I wanted to be sure the car was available and had no obvious defects so I didn't spend time driving over. He set me up for a 5:45 appointment and that was that. I showed up for the appointment, having driven the family over as I was fairly sure I wanted to buy it and wasn't trading in a vehicle, so didn't have a ride there. The car was out front. Another rep came out (Kristin, I believe) with the key and showed me to the car. She left and told me she'd be back shortly and to take a look around the car. She came back and let me know that the car wasn't for sale, they'd taken a deposit on it "about an hour ago." Really glad I wasted 2.5 hours of my time, as well as an evening for my wife and 3 young kids. Why they couldn't call or text to let me know the vehicle wasn't available is completely beyond me, but I suspect if it had been a $60,000 Audi they'd have found some time to reach out. All I got was a half-hearted apology and an offer to show me a similar vehicle which was more than double the cost of the one I came to look at. I'm sure it was a fluke, I don't blame them for the car selling - someone was there and wanted to buy. I completely blame them for not bothering to call when it sold an hour before I got there, and will definitely not shop with them at any point in the future.

    1.0 out of 5
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    Not Applicable
    Quality of Repair
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    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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Service Shop

Service Reviews

lifetime reviews of the Service Department.

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Service Pricing

    Oil, Filter Change

    $140 and up*

    Tire Rotation

    $29.95

    Car Wash

    Complimentary

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since February 2005

Audi Bedford is proud to be Ohio's #1 Audi retailer for 22 years in a row! We are also the #1 Certified Pre-Owned Audi retailer in Ohio! Call our friendly staff today to learn about our latest Audi specials, demo a car, get details on any vehicle, request a brochure, discuss your trade-in or even talk financing on your next car. We are here to help you. Our team is professional, offers you a no-pressure environment and operates with the quality you expect from a Penske Automotive dealership. We look forward to helping you with your next New or Pre-Owned Audi.

"#1 Volume Audi Store in Ohio!"
Audi of Bedford
19400 Rockside Road Bedford, OH 44146
New (888) 904-8699
Used (888) 544-6641
Service (877) 227-5490
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