Audi of Bedford

4.3 out of 5 4.3

Reviews

4.3 out of 5 4.3
67 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    May 5, 2019

    The whole experience was great. My service took longer than expected so I got offered a brand new loner. Really quality people. Everything was done correctly... the first time!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for taking the time to share your experience! We're thrilled to hear that our team ensured you a pleasant time. We look forward to your futu...re visits!

  • 5.0 out of 5
    May 3, 2019

    Great service AGAIN! I watched John Scott take care of customers there and on the phone, all while expediting MY service. A true multi-tasker! Plus a car... wash (interior included) at the end. Great attention to detail, with a Smile. It made my day!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Jonny- John is fantastic, we agree! We truly appreciate you taking the time to write such a nice review, and trusting us to take great care of your ve...hicle. We'll make sure you always get treated to top-notch service every time you visit.

  • May 8, 2019

    I had an oil change 2017 Audi A 6 Loaner was given Excellent service Dealership was neat and clean The staff was courteous and polite and the coffee was... delicious

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for your review! We'll be sure to thank our team for providing you with such excellent service. Thanks again for sharing your experience!

  • 5.0 out of 5
    April 21, 2019

    Thank you Mike Miller for making my experience so easy and effortless!! You are such an asset to the Audi organization and I will always refer friends... and family to Audi Bedford.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to share your experience! We're thrilled to hear that our team ensured you a pleasant time. We look forward to your futu...re visits!

  • 5.0 out of 5
    March 30, 2019

    Picked up our new vehicle from Audi Bedford in February and received fantastic friendly service from salesman Andy Marson and the whole team. This is... the forth Audi we’ve purchased, the first from Audi Bedford, and their attentive service is far better than we’ve received elsewhere. Really can’t recommend highly enough! Thank you!!!

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    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Brian, thank you for the five-star review! Congratulations on your first Audi! We certainly hope to see you again in the future!

  • 5.0 out of 5
    March 8, 2019

    Bedford Audi was my second Audi dealer to go to. First place didn't seem very interested in selling a new Audi to me. Did a online initial price, Maxwell... followed up with attractive pricing. Also, with video. Went and drove 2 cars, then decided go to 5series from 4. Maxwell is knowledgeable, patient. Overall am satisfied with dealership. We agreed on price and waited for car to come. Just like I wanted. Maxwell says something and he'll stand by it. Much appreciated to do business with him, maybe another 4 years and we can do it again. Thanks

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    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi John, Thank you so much for sharing your five-star review with us! We are so pleased to hear you received excellent service from Maxwell and our t...eam. It was truly a pleasure working with you. We hope to see you again in the future!

  • 5.0 out of 5
    February 12, 2019

    Excellent service...Jonh Scott was extreamly helpful and knowledgeable and made sure as the customer I was taken great care of..also answering all questions... that I had giving me great assurance..thanks sir

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    Dealer Response

    Thank you for your review! We'll be sure to thank our team for providing you with such excellent service. Thanks again for sharing your experience!

  • 5.0 out of 5
    February 7, 2019

    The service was excellent. They picked my car up in th morning, left me a very nice loaner car, a Q5, and returned my car in the afternoon when I got home... from taking my friend to the doctor. They were just wonderful!

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    Dealer Response

    Sherry, thank you for the awesome 5-star review. We're very happy you were satisfied with our service. Reach out to us anytime you need us! We appreci...ate the feedback.

  • 5.0 out of 5
    February 4, 2019

    Great service, fairly priced and very customer oriented. Have had my Audi serviced here without issue for 8 years. Mike M terrific, goes the extra mile... to resolve any problem. A

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    Came in for service or repair
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    Dealer Response

    Thank you for taking the time to share your experience! We are happy to hear Mike has always provided you with excellent customer service.

  • 5.0 out of 5
    January 30, 2019

    Prompt valet service and quick turnaround of my routine service. Easy access to appointment schedule. Good communication when picking up and dropping... off my car to different locations.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We are thrilled to hear that you had such a pleasant experience with our team! Thank you for choosing us, we truly appreciate your business and look f...orward to working with you again

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