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Ken Ganley Ford Norton

(3,702 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 922-9386 (866) 922-9386
Used (877) 542-3007 (877) 542-3007
Service (877) 405-0351 (877) 405-0351

Reviews

(3,702 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Ford Norton from DealerRater.

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I had a great experience and was treated the best by Mark

Mark Farina is a wounderful guy to work with when buying a used or New vehicle. I'm very excited with the purchase of the car I got off him. The process of buying the vehicle was very fast and easy. Thanks so much for helping me out on the purchase of the ford Mark. If I could give you a few thousand stars I would. Take care Mark!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Smooth Purchase Process!

We've bought a few cars previously from various dealers and this was the easiest and smoothest sales deal we've done. The vehicle they advertised was in stock, they made the necessary arrangements to accommodate our schedule with a late evening test drive of a few engine options that allowed us to make the right choice, and the best part was the cars were upfront with plates when we arrived. They handled the appraisal of our trade while we test drove the car(s) and had a lot of the paperwork ready for the deal. Quick in/out, finance options were good and there wasn't the overly aggressive sales pitch for adders at the end of the deal which was refreshing!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Detailing work done

ave had 2 experiences with Jeff & have found him to be very honest, courtious, & thinking for the customer. I had a KIA that had really bad stains & told him just do best you can. It came back spotless. I was amazed. I will continue to bring my cars to him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Absolutely wonderful

Best service ever. Car looks really good. The dealer and service worker were both really nice and the loaned was great. The dealership was really clean.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Excellent job

I had my 2013 Roush F-150 detailed. They went above and beyond what i had expected. The truck looks as good as new. It has a custom interior and they cleaned it so good it looks like it is brand new. They didn't miss any details. I will be having them do all my cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Vehicle detailing

Great friendly and very thorough. Got me in very quickly and finished my vehicle in a very reasonable time. Pretty sure it could pass a a brand new truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great quality service

I brought my car and my daughter's to have them detailed and can not get over the great service we received. Our cars look and smell awesome. They did a fantastic job. Thank you so much. I highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great experience

Franco will go out of his way to accommodate your needs. Franco is a real down to earth gentleman. My wife's lease is up in a month and we will be getting a new one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great Experience, Great Guy

I am a first time car buyer, but my family has been buying from Tom for decades. He made the process extremely simple and went out of his way to find the specific car I was looking for. If you want a salesman who has your bet interests in mind, Tom Stancil is your guy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Best salesman EVER!

My husband and I have bought many cars from Franco and he makes it so quick an easy that I wouldn't want to go anywhere else. He always finds us exactly what we want and we are always satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.