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|Sales||9:00 AM - 6:00 PM|
|Service||7:30 AM - 6:00 PM|
|Mon||9:00 AM - 9:00 PM|
|Tue||9:00 AM - 6:00 PM|
|Wed||9:00 AM - 6:00 PM|
|Thu||9:00 AM - 9:00 PM|
|Fri||9:00 AM - 6:00 PM|
|Sat||9:00 AM - 5:00 PM|
|Mon||7:30 AM - 9:00 PM|
|Tue||7:30 AM - 6:00 PM|
|Wed||7:30 AM - 6:00 PM|
|Thu||7:30 AM - 6:00 PM|
|Fri||7:30 AM - 6:00 PM|
|Sat||8:00 AM - 2:00 PM|
I recently helped my friend go through the process of purchasing a new car. I recommended she look at Subaru's because of their high safety rating...
I recently helped my friend go through the process of purchasing a new car. I recommended she look at Subaru's because of their high safety ratings. Kim Stottler at Cascade assisted us and she made this process easy and hassle free. There was no pressure to buy a car, she was very knowledgeable when explaining different aspects of the car, and she made sure to follow up. Altogether it was an excellent experience and I would recommend Kim Stottler and Cascade to anyone looking to buy a car.
I purchased a 2016 Subaru Outback 3.6L from Cascade about 10 months ago. First impressions matter a lot and from the moment I walked in the door ...
I purchased a 2016 Subaru Outback 3.6L from Cascade about 10 months ago. First impressions matter a lot and from the moment I walked in the door the first time, I was very pleasantly surprised. Kim Stottler in sales was GREAT to work with. I had MANY questions and some very specific needs for specs that are not documented. Kim found answers. She was very patient. I NEVER felt pressured (unlike at another Subaru dealer who refused to give me the time of day when I told him I was not going to make a decision and buy a car that day). After several visits and test drives, I finally settled on the Subaru and Cascade and have never regretted my decision. It did take a couple of months for delivery of the car because I decided to wait for availability of a 2016 3.6L but that was OK. Completing the sales process with the finance person went very smoothly, including my trade in and new car delivery. Kim continued to follow up with me and make sure I was happy with the car and all its features. I have had the car in for service a couple of times and both Nick and Alex have also been very good to work with. Repairs were done correctly the first time and quickly. My husband and I recently purchased a used Mazda Miata out of state. There was no question where we would take the Miata for service - Cascade. Whenever I have been there for service with either car, Kim and/or David Hurte (sales manager) always seem to run into me and stop by to see how things are going and to tell me any new information relevant to my car. I would highly recommend Cascade and Kim Stottler.
I had a major repair on my current vehicle and decided due to its age that it was time to say goodbye. I was surprised by the $800 trade in value ...
I had a major repair on my current vehicle and decided due to its age that it was time to say goodbye. I was surprised by the $800 trade in value Cascade offered but listened. Then when I didn't commit to a deal before leaving Kim S. wanted me to let someone from the dealership to drive me home because she felt I shouldn't be driving the car with a fuel leak. Was this an act of kindness or a sales ploy? HMMM? I test drove 3 vehicles and decided I wanted a Forester. She told me she was having a hard time finding a car for me after looking at affiliated dealerships. It turns out she was looking for a Legacy. I didn't want a Legacy. She said it would make her job easier since I wanted a Forester. Glad to be of help I thought. I was verbally quoted $325/month for 36 months. The document I was giving read: $356/month for 42 months. She then told me it would take a week before they would have the car. At this point I went to a different dealership and was glad. It took about an hour and a half and I was out the door with my car. They also gave me $2200 for my trade. I don't usually right reviews but this situation really frustrated me.