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Reviews

Average Ratings

4.9
Average based on 227 reviews
  • High Performance in a stressful environment

    The men and women that work your service desk do an amazing job given the stressful environment.

    Dealer Response

    We appreciate your response, Jim! It is our goal for all our staff to provide a positive customer experience and we?re glad you are satisfied.


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    The men and women that work your service desk do an amazing job given the stressful environment.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your response, Jim! It is our goal for all our staff to provide a positive customer experience and we?re glad you are satisfied.


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  • Service

    I walked in with a problem and they took my car right in and check it out.


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    I walked in with a problem and they took my car right in and check it out.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • oil change

    Nice waiting room, enjoy the complimentary popcorn

    Dealer Response

    We really appreciate your feedback! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.


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    Nice waiting room, enjoy the complimentary popcorn

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We really appreciate your feedback! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.


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  • Exceptional Sales & Service

    Lisa in service is exceptional. She went up and beyond when I was waiting for an update on a repair. My leasing experience with Tracay exceeded my...

    Dealer Response

    We're happy to hear that you found us so helpful, Kimberly! Our staff works hard to go the extra mile for all of our valued customers here at Park...


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    Lisa in service is exceptional. She went up and beyond when I was waiting for an update on a repair. My leasing experience with Tracay exceeded my expectations. My future cars will come from Park Ford.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're happy to hear that you found us so helpful, Kimberly! Our staff works hard to go the extra mile for all of our valued customers here at Park Ford. We hope to continue to serve you for many years to come. Safe travels!


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  • Unbelievable Sales and Service

    I am always satisfied with the service I receive at Park Ford. Christine did a great job getting us in on a Saturday and even had someone fix a sm...


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    I am always satisfied with the service I receive at Park Ford. Christine did a great job getting us in on a Saturday and even had someone fix a small issue I had with a loose bezel on the center console. She was also extremely helpful giving me some tips on the Fusion as she owns one herself. Everyone I have ever spoken with at Park Ford does whatever it takes to make us happy. I have always been a Ford guy, now I am a Park Ford guy :)

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great service

    The appointment was kept on time. Chris, the assistant service manager, was very friendly and helpful. The service department always does an excel...


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    The appointment was kept on time. Chris, the assistant service manager, was very friendly and helpful. The service department always does an excellent job!

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Clean and newly remodeled

    Staff was really courteous and.knowledgeable. I expressed a concern and it was diagnosed as they drove.it into the service Bay. Really impressed ...

    Dealer Response

    We are happy you found us so helpful, Michael! The staff at Park Ford always strives to provide personable and excellent customer service. We grea...


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    Staff was really courteous and.knowledgeable. I expressed a concern and it was diagnosed as they drove.it into the service Bay. Really impressed by their attention to detail. Would definitely recommend the service department to others.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are happy you found us so helpful, Michael! The staff at Park Ford always strives to provide personable and excellent customer service. We greatly appreciate your business and thank you again for the review!


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  • Great service

    The service was quick and they even cleanedy vehicle!:-)

    Dealer Response

    It's good to hear our team is living up to the promise of providing fantastic service to our customers. Thank you for your review!


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    The service was quick and they even cleanedy vehicle!:-)

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It's good to hear our team is living up to the promise of providing fantastic service to our customers. Thank you for your review!


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  • Great Service!!

    I have a 2013 Ford Escape. Took the car in because the plastic part under the front end popped lose. They immediately took the car in and fixed i...


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    I have a 2013 Ford Escape. Took the car in because the plastic part under the front end popped lose. They immediately took the car in and fixed it while I waited. Awesome Service Department!!!

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Service

    The experience was very pleasant. Staff was professional and courteous. Wait time was excellent and work performed was completed on time and corre...

    Dealer Response

    We really appreciate your feedback Robert Lariccia! It's good to hear our team is living up to the promise of providing fantastic service to our c...


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    The experience was very pleasant. Staff was professional and courteous. Wait time was excellent and work performed was completed on time and correctly.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We really appreciate your feedback Robert Lariccia! It's good to hear our team is living up to the promise of providing fantastic service to our customers.


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