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In 25 years of buying cars, this was the easiest, most pleasant transaction ever. We were coincidentally in Ohio only a few days after finding the car... online, and had limited time. Robert agreed to meet us at 8am on Easter Sunday! The Audi A5 was exactly as pictured online, immaculate, and we drove it off the lot in less than an hour. We're from Florida, but we'll be calling Robert next time we are in the market for a car. Thank you!!
This is a small, family-owned and operated dealership. The gentlemen were friendly and helpful without being pushy. I felt totally at ease. I bought... a beautiful car at a good price and felt I was treated fairly and honestly. I would return to them the next time I'm in the market for a car!
Definetly one of the easiest, hassle-free car buying experiences I've had. After finding the vehicle on Cars.com I gave Axelrod Auto Outlet a call and... explained what it was I was looking for and what I wanted for my trade. Spoke with Robert who could not have been farther from the typical high pressure salesman I've worked with in the past. This was a welcome change and made for a smooth buying experience. I was greeted by both Robert and Ron when I arrived as well as my new car in their showroom. After a walk around I was handed the keys and off I went for a test drive. Given their no pressure hassle-free approach it would have been okay if he came along for the ride. Instead he handed me they keys and told me to take it as long as I needed. No sales pitch, no nonsense. It didn't take long to realize I would be taking the car home. Once back on the lot we sat down and within an hour I was out the door with everything I wanted. They even went as far to fill the tank up for me before I left. Overall my experience was great. They have a great team of guys at Axelrod and come highly recommended. I know when we look for our next car Axelrod will be the first place we go. Thanks again!
Rod was an exceptional salesperson. I instantly noticed how experienced he was; very courteous, accommodating, professional and went above and beyond!... The car I wanted (and ended up purchasing) was out to Auction in PA. Rod took the initiative to drive out the same day I called and switched cars with his boss so I could see it. I arranged a test drive the next morning and made my purchase. I was impressed with his efforts to go above and beyond what most of us expect when dealing with salespeople. I strongly recommend Axelrod Auto Outlet and will refer my friends and family! I purchased a beautiful BMW 750Li. It was meticulously clean inside and out! They really paid attention to detail. Good job Rod!
I could not be happier with my purchase of a 2014 Toyota limited 4 Runner. I spoke with Rob multiple times and secured the truck with a down payment so... I could pick it up the following week. Everyone I spoke with including Rob was extremely kind and knowledgeable about how an out of state transaction would take place. A little paperwork and a one way ticket landed my wife and I in Akron Ohio. We were picked up by a driver who brought us to the dealership and driving home in less than a half hour. This purchase was well worth the time invested because all the runners here in Buffalo, NY were overpriced and had higher miles. Everything about the SUV was accurate from the photos they posted and this was ,hands down, the easiest vehicle transaction I have ever made with zero pressure.
The staff at Axelrod are courteous and professional. The owner, Nelson Axelrod, helped me find a car that I loved and that was within my budget. They... made what could be an overwhelming experience easy and enjoyable. They know their products and carry high quality pre-owned vehicles. I highly recommend them!
Good people to work with a great deal. I would recommend a visit.
Robert and the staff at Axelrod has always been excellent to work with. Fast, easy process with no pressure. Good selection of cars. This is the second... auto we have purchased and will be back!
I looked at tons of Porsche Cayman S, all over the entire US. Found exactly what I was looking for Black with black interior and only 29k miles. Very clean... car and at the same price as others with 50k-60k miles. Drove 5.5 hours from Syracuse, NY, got a fair trade on my BMW and drove off in my new car in less than an hour. Rod was an extremely helpful and easy to work with salesmen. Best car buying experience I've had to date!
Excellent service! Fast and painless process. I love coming here, it's the only place I will come for to buy a car. Great group of people.