Reviews

Average Ratings

4.7
448 lifetime reviews. Includes reviews of Dave Walter BMW from DealerRater.com
  • Great experience

    Could not have been any better if a car buying experience.


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    Could not have been any better if a car buying experience.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Outstandingly superb!
    November 28, 2017

    I have had the pleasure of working with Dave Walters BMW through many purchases of BMW's over the past 25 years. When I visit the dealership I fe...


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    I have had the pleasure of working with Dave Walters BMW through many purchases of BMW's over the past 25 years. When I visit the dealership I feel assured that I will be working with honest and knowledgeable BMW representatives. It does help to have the same familiar face greeting me as I arrive at the showroom. Eric Eisenhart has been my client advisor over the duration of my experiences driving BMW's. My husband and I have had a number of different models in the past 25 years and my most current selection was an X-3. I have owned an X-1, X-3 and X-5 and Z-3 as well as 300 Series in the past and have never felt more secure in a car. Eric continues to amaze me! I don't really know how anyone can be so consistently patient, kind and considerate. He has gone beyond any standards of making me comfortable in a vehicle. I know that if I have a question, he will have an answer. I truly feel blessed to have the opportunity to purchase my vehicles from DW BMW with Eric's guidance in determining what best suits my needs. I have always found the dealership to be beautiful and welcoming. Everyone is helpful. I also appreciate the help that Eric P gave me as well as another of my most favorites, David Theado! I think that Dave Walters has made sure that customers come first but he certainly must treat his employees well because these people have been there for me for many many years. Thank you so much Eric Eisenhart. I LOVE the Beamer!

    Does recommend this dealer

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  • Great Purchase Experience
    November 27, 2017

    I recently worked with Eric Eisenhart on the purchase of a new BMW M550xi and was greatly pleased with Eric's efforts to find opportunities to sav...


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    I recently worked with Eric Eisenhart on the purchase of a new BMW M550xi and was greatly pleased with Eric's efforts to find opportunities to save me money on the purchase. This is my fourth purchase from Eric and I find him to be the consummate professional. I will gladly work with him again on a future purchase.

    Does recommend this dealer

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  • worst car repair to take car
    November 23, 2017

    Needed belts and tensionor replaced. week later sitting at red light car over heats and exploded my coolant reservor, after looking around the eng...


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    Needed belts and tensionor replaced. week later sitting at red light car over heats and exploded my coolant reservor, after looking around the engine radiator fan connector was unplugged. Never never had any kind of problem of over heating like this. changed the reservor my self. A week later again keep getting low on coolant. Didn't wanna take my car to any service place anymore now. After looking at hoses found out those xxxxxxxx unplugged my lower radiater hose and never put the metal clip that holds the hose. Had to buy the hose online and it came with the clip. Replaced it my self and guess what walahhh no more leak. I'm not a mechanic but they should fire all of those slackers and dip s**ts whose working and ruining peopls car on purpose.

    Does not recommend this dealer
    Came in for service or repair

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  • Great Experience and Customer Service
    November 22, 2017

    I worked with Eric on a replacement for my 2010 535, which also was purchased from DW. I was not in the market for a new car, but my 535 was total...


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    I worked with Eric on a replacement for my 2010 535, which also was purchased from DW. I was not in the market for a new car, but my 535 was totaled in an accident. Eric was patient and very helpful during my search. On my first visit, I was just trying to learn more about the new models to compare to other brands/models I was considering. Once I had reduced my selections down to 2 cars, Eric helped me find the car that I was looking, which turned out to not be available at DW, but was at another dealer. He got the car and then was very helpful in pricing and determining all the incentives I would be eligible to receive. As it turned out, the incentives made the difference in the prices of the two cars I was considering and I went with the BMW from DW. Financing was done without hassles and no pressure to buy products that I didn't need. On delivery, Eric spent at least 30 minutes going over the features on the car with my wife and I. It's the best car buying experience I've had, ever.

    Does recommend this dealer

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  • Excellent Customer Service
    November 20, 2017

    I worked with two different emoloyees at the dealership on the purchase of my leased vehicle. From the time I decided to purchase my car to obtain...


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    I worked with two different emoloyees at the dealership on the purchase of my leased vehicle. From the time I decided to purchase my car to obtaining all the necessary paperwork, they handled the process professionally and expeditiously. Thank you!

    Does recommend this dealer

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  • Extraordinary Experience
    November 2, 2017

    Had a great experience at Dave Walter BMW. My salesperson Michele Laughman worked hand in hand with sales manager Rora Liddle to find me the car ...


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    Had a great experience at Dave Walter BMW. My salesperson Michele Laughman worked hand in hand with sales manager Rora Liddle to find me the car I wanted at a price that was within my budget. They had the car I was looking for in stock on their lot which made the purchase easy and quick. Michelle had the car prepped and ready for me when I came to pick it up. She is always available to answer any questions I may have. A great group of people and a great dealership.

    Does recommend this dealer

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  • Out of State Buyer of a Used Car
    October 30, 2017

    For the past 20 years I've purchased my used BMW's from other states. The reason is because my local dealers haven't had the car I was looking fo...


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    For the past 20 years I've purchased my used BMW's from other states. The reason is because my local dealers haven't had the car I was looking for. I live in Colorado and I found my new to me used car at Dave Walter BMW. Since I couldn't see the car in person, I asked both Clavon and Justin to be my eyes and send me pictures of specific areas of the car that I was concerned about. I flew out to buy the car and upon inspection, they were very accurate in their description of the car - I am a VERY picky buyer. They even detailed the car and did a great job - the car looked brand new! The entire sales process was easy, efficient, and very smooth. I worked with Justin (sales), Clavon (BMW Genius), Shab (Manager), Eric (financing) and the service department. Everyone was very professional and knowledgeable. Knowing I was driving the car back to Colorado, they made sure there was enough gas in the tank to get me down the road. I very highly recommend Dave Walter BMW!

    Does recommend this dealer

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  • Amazing sales person, questionable sales manager.
    October 25, 2017

    Michelle Laughman is a fantastic person and a great sales person. We would have bought the car from her but her sales manager, Shab killed the dea...


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    Michelle Laughman is a fantastic person and a great sales person. We would have bought the car from her but her sales manager, Shab killed the deal on a $65,000 car over $300. I was shopping Dave Walter BMW against another dealership and I was upfront about this from the very beginning. My current lease has a small scratch on the bumper that Classic BMW in Willoughby Hills said was not a problem and we would not be charged for it. It pains me that this happened because I really like Michelle and wanted to give her the sale. Since I felt the dealership was going to nickel and dime me before I was even an customer I could not in good conscience patronize this dealership.

    Does not recommend this dealer

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  • Super people, great experience,
    September 29, 2017

    Because of caring, professional leaders this experience was wonderful. Transparent, honest and accountable. Easiest, most satisfying and enjoyab...


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    Because of caring, professional leaders this experience was wonderful. Transparent, honest and accountable. Easiest, most satisfying and enjoyable car experience in my 35 years of car buying. Big thanks to David Theado and David Mitchell. Top notch people and company.

    Does recommend this dealer

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