After much frustration at other dealers, I came to Park Acura and I was simply blown away. I have not been to another place that treats me as well as I... was treated there, everything was so easy. This is also the only dealership I have ever been to where I felt my sales person knew more about the products than I did. I am truly impressed and hope to do business with them again in the future. I will be recommending Park Acura to anyone interested in any car.
Took a car for a test drive and salesman just talked about himself and not about the car. The car was priced over market value. He said he would work... a lower price write up quote and contact us. Never heard from him again. What ever happenned to follow-up with a potential customer. Just plain lazy. Purchased a car elsewhere.
Accurate information given over the phone for the used Highlander I was considering and before I made a 4 hr car trip to the dealership to buy it. Jason,... salesperson, very helpful. Thank you
Thank you for your review! We are so pleased that you had a pleasant experience! We strive to give you the best customer service possible. Congratula...tions on the purchase of your Highlander and welcome to the Park Family.
Sherman did an excellent job of taking us through the lease process. We had a feeling we could trust him and everything he said. We highly recommend our... salesman and the dealership. Thank you!
Was this an Acura dealership or a buy here pay here used car lot. Went to park Acura to purchase a pre-owned Lexus. Car was as advertised, clean and serviced... with Car Fax. Nice. Customer Service and organization of the employee's was horrible for an Acura Dealership. Overall feel of the dealership was unwelcoming, and the negotiating process and trade value they gave me was a joke. My wife an I purchase a new car every year, and have been to most of the luxury delerships in the Akron area. Beware if you want to have a stressful buying experience, especially if you know how the game works in the Industry; because they pulled every hack trick in the book. We did purchase the Lexus because it was a cream puff, but will not shop there for a new Acura. Word of the wise, don't accidently leave anything of value in your trade, because it will disappear faster than a pair of chrome rims on exchange street!
After weeks of searching we found our jeep online at Park Acura. My husband called and spoke to Moe. The next morning we drove down to test drive the Jeep.... We were greeted as soon as pulled in. It was a great experience. They worked with us every step of the way even to the extent that they had the jeep delivered to our house 100 miles away at their expense. Everyone was very friendly and professional. I just can't say enough good things about Park Acura!
Best dealership I've ever delt with. I will def be back