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Reviews

Average Ratings

5.0
9 lifetime reviews.
  • AWESOME!!!

    Park Maza Subaru Staff is always friendly and very helpful. When you enter the store you are greeted promptly and they help you find what you are ...

    Dealer Response

    Thank you very much for taking the time to write your kind review, and especially thanks for your purchase! At Park, we strive every day to exceed...


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    Park Maza Subaru Staff is always friendly and very helpful. When you enter the store you are greeted promptly and they help you find what you are looking for. This dealership is not your typical 'car salesman' place. They really take the time to get to know you and what your needs are. They help you find and figure out which vehicle will be best for you. I have never and will never buy a car from anywhere else but the Park stores on Arlington, they have the best staff!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you very much for taking the time to write your kind review, and especially thanks for your purchase! At Park, we strive every day to exceed customer expectations, and to go above and beyond the "typical" dealer experience. Thanks again, happy driving, and we hope to see you again soon!


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  • great service

    paul burke was an awesome sales associate. he was very responsive when asked question and kept us up to date on what was going on. he worked hard...


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    paul burke was an awesome sales associate. he was very responsive when asked question and kept us up to date on what was going on. he worked hard to get us what we wanted and we could not be happier.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great!!

    We have leased 5 cars from park mazda over the years and couldn't be happier. I am currently in a cx5 and my wife is in a Subaru. We have dealt wi...


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    We have leased 5 cars from park mazda over the years and couldn't be happier. I am currently in a cx5 and my wife is in a Subaru. We have dealt with the same salesman every time. His name is Paul Burke and he has absolutely been great to work with. We even sent a friend there to see him who ended up buying a car.He's very knowledgeable and goes above and beyond. I would recommend park mazda and Paul anytime. So if your in the market for a car or suv go see Paul! Great place! Great service!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Best service

    This dealership and service center always has the best service. All the employees are friendly and the service is very efficient. I live in Canton...


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    This dealership and service center always has the best service. All the employees are friendly and the service is very efficient. I live in Canton and drive the extra miles to use this dealership! Everytime I have been in for an oil change or repair I have been greeted by a friendly face, had everything thoroughly explained to me and I have never waited long. They have even taken and picked me up again from a nearby strip mall so that I did not have to sit around at the dealership for hours while a unexpected repair was done! Thank you for all the great service!!!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great Experience

    We just recently purchased a Mazda5 from Park Mazda and we have had a fabulous experience. Great customer service all around. We would highly reco...


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    We just recently purchased a Mazda5 from Park Mazda and we have had a fabulous experience. Great customer service all around. We would highly recommend Park Mazda to anyone. We worked with Dave and Paul, and they were wonderful.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Ask for Moez! Great Guy, Fair Deals!

    I reviewed this dealership online prior to visiting. They had the car I wanted and even though I didn't want to venture out of town, the dealershi...


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    I reviewed this dealership online prior to visiting. They had the car I wanted and even though I didn't want to venture out of town, the dealership had the best prices (new and used) that I could find. I visited 5 local dealerships before going to Park Mazda in Akron. I was impressed with the cleanliness of the sales floor and the friendliness of each and every person I came in contact with. Moez was my sales guy and he was simply awesome; personable and very understanding. The entire buying process was smooth except for the time I had to spend listening to their finance rep (I wasn't financing, so I wasn't sure why the sales pitch?). There was absolutely no pressure to buy, which I truly appreciated. Thank you Moez for a great buying experience. This is actually the first time I bought a car from out of town. I am happy with the car, the price and the great salesman I was lucky enough to get! Thanks Moez!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Subaru STI

    dealt with someone who actually knows the car they are selling. about average wait time from arrival till i drove off the lot. felt like i got an ...


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    dealt with someone who actually knows the car they are selling. about average wait time from arrival till i drove off the lot. felt like i got an honest deal on my trade and an excellent interest rate on a top of the line subaru.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Park Mazda needs lessons in customer service....

    I purchased my car brand new from Park Mazda, with only 4 miles on the odometer.. I researched dealerships for months, since I had known for over ...


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    I purchased my car brand new from Park Mazda, with only 4 miles on the odometer.. I researched dealerships for months, since I had known for over a year what kind of car I wanted. Since purchasing my car, I've been at Park Mazda for my recall visits (2), my repair visit (1) and an oil change - I've had nothing but problems. My car has been scratched, I've been directly insulted, and I've had a 4 hour wait for a "free" oil change. I wouldn't send my worst enemy to this dealership... I spent 4 hours waiting for my "free" complimentary first oil change. They forgot I was in the waiting room and pulled my car out, but never told me they were finished. I finally gave up and went looking for my car, only to find it unlocked and unattended... no apology. I went for a recall repair, and with my complimentary wash, my car was scratched. It seemed some machinery got stuck at a certain part of my door and rubbed the clear coat off.. I hand wash my car weekly and know every chip and scratch. They didn't apologize, but did offer to buff it out. I declined and repaired it myself. For another recall, I asked that my car not be washed - because of the previous experience - and I was blatantly insulted to my face, with other customers around... I'd rather not put what was said here, as I'm sure if I do, they will know who I am.. (they already might! lol) I made it very clear to the "gentleman's" boss that his way of speaking to me was unacceptable. My issue was resolved, thanks to the very kind and immediate help of the service manager. The only GREAT thing I can say about Park is Sunny, the girl at the parts desk. Wonderful to deal with, wonderful to order from. She calls you ASAP when your stuff comes in and is always very pleasant on the phone. I've spent over $1K in accessories (and $23K on a car!) at this dealership, and for them to treat me like trash is awful.. And, out of the ENTIRE DEALERSHIP, it's unfortunate that I could only find one person to have a decent customer service experience with. We were planning on buying a 2012 CX-9 from Park, but we will be taking our business elsewhere.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?

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  • Moez rocks

    We felt that Moez, our used car salesman, was working hard to please us in our pursuit of a used car for our daughter. We are quite pleased with e...


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    We felt that Moez, our used car salesman, was working hard to please us in our pursuit of a used car for our daughter. We are quite pleased with every person we came in contact with and we are pleased to say that our daughter got a good deal on her used car. Thanks to all, especially Moez.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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