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Reviews

Average Ratings

4.9
587 lifetime reviews. Includes reviews of Summit Toyota of Akron from DealerRater.com
  • Superb

    Andrew Smolen and Stephen Robbins absolutely wonderful made my purchase so stress free I'm still in shock , I'm recommending them to everyone I kn...


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    Andrew Smolen and Stephen Robbins absolutely wonderful made my purchase so stress free I'm still in shock , I'm recommending them to everyone I know looking for a vehicle

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great sales experience
    May 21, 2017

    Stephen Robbins was great. It was a long day. But he was very patient. I recommend Steve any day. Everyone else was very friendly too.


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    Stephen Robbins was great. It was a long day. But he was very patient. I recommend Steve any day. Everyone else was very friendly too.

    Does recommend this dealer

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  • Buying a New Car is a Breeze at Summit!
    May 11, 2017

    I initially dreaded purchasing/leasing a new vehicle, as I was very comfortable with my 2005 Corolla and didn't want to change, even though it was...


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    I initially dreaded purchasing/leasing a new vehicle, as I was very comfortable with my 2005 Corolla and didn't want to change, even though it was no longer as pretty as it used to be. However, my husband, who purchased a Toyota Tundra from Summit 2 years ago, was insisting that it was time for me to upgrade to a new vehicle. He even persuaded me to become a 'traitor' to that other local Toyota dealer where I'd purchased my Corolla and visit Summit. He gave rave reviews about 'his' salesman, Stephen Robbins--he just couldn't say enough good things about him--so we set up an appointment. Well, it turned out my husband was right on this one! Stephen was very friendly--a regular guy--not a wolf waiting to pounce on potential buyers the minute they enter the showroom. He was very knowledgeable about the products and services offered at Toyota. And if they didn't have exactly what I wanted at the Summit location, he would use every option available to try and obtain it for me. That's just what he did! I drove out of their dealership yesterday with a brand new Rav4 in the color that I wanted! I feel like a queen (except that I have to drive my own vehicle, of course).

    Does recommend this dealer

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  • Probably the best car buying experience I've ever had!
    May 11, 2017

    I had full trust and confidence in my salesman, Bob Watterson. This was not your typical car buying experience. I felt like he truly cared about...


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    I had full trust and confidence in my salesman, Bob Watterson. This was not your typical car buying experience. I felt like he truly cared about me, not just making a sale. The incentives offered were great. I love the Toyota Camry I purchased. I would definitely recommend Summit Toyota to anyone looking to buy a car.

    Does recommend this dealer

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  • Best dealer around!
    May 4, 2017

    Me and my husband originally set out to trade in his car. We did. Shortly after (literally days), we decided to trade in two of my own vehicles an...


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    Me and my husband originally set out to trade in his car. We did. Shortly after (literally days), we decided to trade in two of my own vehicles and upgrade. The first experience was above and beyond any other service we have ever received from any other dealership. Because of that reason we came back for myself and purchased our second vehicle. No pressure, professional employees, knowledgeable, accurate, and HONEST. I will NEVER buy from another dealership. Dave is going to be our go to person for all our future needs. Sadly our brand new Tacoma was totaled while driving home (Take the GAP when they offer it!). As sad as the situation is, we are glad we had the good experience with the dealership as we are returning to buy our THIRD vehicle. YOU'RE NOT A NUMBER to these people folks! They are human like you and me!

    Does recommend this dealer

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  • Hardworking, Understood our wants and needs, patient!
    May 2, 2017

    John is a great guy. No pressure, but followed up to see what questions or concerns we had during our new-car search. My husband asks A LOT of que...


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    John is a great guy. No pressure, but followed up to see what questions or concerns we had during our new-car search. My husband asks A LOT of questions. John worked to answer every one! Never lost patience, never gave any sign of frustration. (The same cannot be said for another dealership!) I am so happy with my new Rav4 Hybrid and relieved that the experience at Summit was a pleasant one!

    Does recommend this dealer

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  • Good experience
    April 28, 2017

    The salesman, Doug was excellent. We were on a bit of a time constraint, and he worked hard to get the deal done quickly. When we walked in, we we...


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    The salesman, Doug was excellent. We were on a bit of a time constraint, and he worked hard to get the deal done quickly. When we walked in, we were looking to by used. We never thought we would be drivin home in a brand new car. They made it happen. Thanks guys, we couldn't be happier.

    Does recommend this dealer

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  • Quick no pressure, friendly.
    April 27, 2017

    From the moment we walked in Dave greeted us and welcomed us, showed us around the dealership. After that we sat down and reviewed options, test d...


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    From the moment we walked in Dave greeted us and welcomed us, showed us around the dealership. After that we sat down and reviewed options, test drove cars, and was very informative on all makes and models. The overall experience was A++++. Never once did i feel overwhelmed or uncomfortable. Dave was an absolute pleasure to work with. Great job Summit Toyota!!!! You earned a repeat customer for sure.

    Does recommend this dealer

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  • Exceptional Service

    From the moment we walked in Dave greeted us and welcomed us, showed us around the dealership. After that we sat down and reviewed options, test d...


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    From the moment we walked in Dave greeted us and welcomed us, showed us around the dealership. After that we sat down and reviewed options, test drove cars, and was very informative on all makes and models. The overall experience was A++++. Never once did i feel overwhelmed or uncomfortable. Dave was an absolute pleasure to work with. Great job Summit Toyota!!!! You earned a repeat customer for sure.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • very happy customer
    April 24, 2017

    I have been to Summit Toyota twice in past 2-3 years. I have always been treated very well. They have been professional and very helpful. ...


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    I have been to Summit Toyota twice in past 2-3 years. I have always been treated very well. They have been professional and very helpful. I met Shannon last friday. I had questions about my lease, and I was a little apprehensive. Shannon made my day. I drove out with a beautiful new corolla. Shannon was excellent. I will recommend her and Summit Toyota to everyone I meet. Good job!!! Thank you all so, so much. Luann Schimpf

    Does recommend this dealer

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