Acura of Boardman

Reviews

4.0 out of 5 4.0
69 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    July 31, 2018

    This dealership is very dishonest and deceitful. I called this dealership looking for a price on a vehicle. We agreed on a price and it was even the... best price offered. I drove almost an hour to go to the dealership to drive the car and finalize the deal. I even sat down with the sales manager, Ross and arranged to get the car. The next day, the sales person called me to get my application for credit and then called later to tell me that the manager, Ross, cancelled the deal. Apparently, they wanted more more!!! I called the sales manager who explained to me that he was upset because I had called another dealership and asked them if they could beat his price, however, I called him and made a deal based on the price another dealer gave me and he had no problem when it was reversed. Either way the dealership wasted days of my time and in the end made false deals and promises they never intended to keep. Beware if you shop this dealership. They are honest in their dealings or offerings.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    July 20, 2018

    Best, easiest, most efficient buying (leasing) I ever had. Been leasing cars for about 20 years and this was hands down the best!! There was no haggling... for days, in fact I did not even go there to shop, only to pick it up. Everyone was nice, everyone was professional.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • October 23, 2014

    I stopped by Mitsubishi Boardman to look for a new car and I am happy I did. Right when I arrived, I was greeted and taken care of with amazing customer... service. The Outlander Sport is such a great quality SUV and the staff made it possible to get the car I really wanted. They are all about customer service. Shane was the salesman that I had and he is beyond awesome. He literally went above and beyond and even went as far as wanting to detail my car himself for me before I left. I have dealt with other salesmen before and Shane is by far the nicest and most educated I have experienced. If you visit the store, ask for Shane and I promise you will be in great hands.They not only made me happy through the purchase but they made it comfortable with my payments. Thank you for being so great!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    June 12, 2018

    Purchased a Certified Acura RDX - it was exactly the price I was looking for and they made it so easy! Highly recommend checking out their Acura Pre-Owned... inventory.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    November 3, 2017

    Love the Acura of Boardman service department! I’ve been using this dealer as my go to for over 15 years!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    November 3, 2017

    During our experience with Acura of Boardman we found a used Mercedes that my wife wanted. The vehicle needed a few repairs that the dealer was honest... about. All was fixed in a timely manner and the numbers came out just as they promised

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    November 3, 2017

    30,000 mile service for my TLX. Was given a loaner vehicle and an estimated time for repairs but asked if I would like to be called or texted- I opted... for the text and did some shopping around town. Upon doing their walk around and inspection they found a few items that needed brought to my attention and which ones I should worry about now which was great! They did exactly as they said they would and it was cheaper than what they said! A car wash was also done. When I purchased my car from Ross Harris the sales manager he told me I would love the service department and he couldn’t have been more correct. Top notch service!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    November 3, 2017

    My first visit to Acura of Boardman / Boardman Mitsubishi was for a recall on my MDX. They gave me a new Acura loaner vehicle took care of both airbag... recalls and checked the car over - it was all washed and vacuumed for me when I picked up. The gentleman were so friendly and I look forward to my next service visit there

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    November 3, 2017

    Was looking all over for a specific van - Acura of Boardman / Boardman Mitsubishi found me exactly what I wanted within my budget. They also did a safety... inspection on the vehicle to ensure no problems- and even handled all of my financing. Easiest car purchase I’ve ever had

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    November 3, 2017

    I submitted an online lead as I do not live near the store and they called me so quickly and were very professional and up front on everything. They did... everything that they said they were going to do! It was such a refreshing car buying experience. I dealt with Ross and Marc - call them and they will help you in anyway that they can!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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