Suburban Cadillac Buick

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Reviews

Average Ratings

4.9
655 lifetime reviews. Includes reviews of Suburban Cadillac Buick from DealerRater.com
  • Purchased 4th Buick from Suburban

    I just purchased my fourth Buick from Suburban. Dan Negip was great to work with and I got a great deal. Dan showed me how to use all the electron...

    Dealer Response

    Jackie, we always appreciate positive feedback and we are happy to hear we met all of your car shopping needs when you purchased your new Buick wi...


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    I just purchased my fourth Buick from Suburban. Dan Negip was great to work with and I got a great deal. Dan showed me how to use all the electronics in the car which are awesome. Everyone I have met at Suburban over the years has been very helpful including the service department.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Jackie, we always appreciate positive feedback and we are happy to hear we met all of your car shopping needs when you purchased your new Buick with Dan. We look forward to servicing your vehicle and helping you out with the next one!


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  • Good good experience the sales and service
    April 25, 2017

    No hassle. After coming out of a Buick lease Abe Saad was very knowledgeable on getting me into a CTS Thanks, Abe and Suburban Cadillac.


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    No hassle. After coming out of a Buick lease Abe Saad was very knowledgeable on getting me into a CTS Thanks, Abe and Suburban Cadillac.

    Does recommend this dealer

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  • What a great experience!
    April 17, 2017

    I had a very good experience with Abe and Michael and Darin. They were very attentive and very helpful and it seemed that it took no time at all ...


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    I had a very good experience with Abe and Michael and Darin. They were very attentive and very helpful and it seemed that it took no time at all to get me in a new ATS Sedan. Would recommend to everyone!

    Does recommend this dealer

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  • Great customer service
    April 17, 2017

    You would have thought I was buying a top of the line Caddie from the service I received. My salesmen Corey Taylor and Mustafa Alomari were very k...


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    You would have thought I was buying a top of the line Caddie from the service I received. My salesmen Corey Taylor and Mustafa Alomari were very knowledgeable and caring. They made the buying process smooth and painless. I'll be a customer for years to come

    Does recommend this dealer

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  • Shop Suburban Cadillac Buick Abe Saad and Mike Smith
    April 14, 2017

    This is the second Buick Regal I have purchased from Suburban Cadillac Buick and my experience always surpasses my expectations. From the smiles...


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    This is the second Buick Regal I have purchased from Suburban Cadillac Buick and my experience always surpasses my expectations. From the smiles that greet you when you enter the dealership to the moment they hand you your new keys everyone is there to focus on you and your experience purchasing a new car. Ask for Abe Saad.

    Does recommend this dealer

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  • Another flawless sale transaction

    Have been buying Cadillacs (and occasionally Oldsmobiles and Buicks) from Rick Hehn at Suburban for almost 25 years. Every experience has been ou...

    Dealer Response

    Thank you for taking the time to give us positive feedback. It has been a pleasure serving you. Quality and customer service is always our number ...


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    Have been buying Cadillacs (and occasionally Oldsmobiles and Buicks) from Rick Hehn at Suburban for almost 25 years. Every experience has been outstanding. Rick works hard to get us exactly the vehicle we want, often ordering a vehicle to our specific specs. He knows the products and packages exceptionally well. The delivery experience is great with no unpleasant surprises. On our last visit in April 2017, he rewrote the lease an hour before we arrived because the terms had improved from GM and he could save us $40 a month vs. what we expected. He is always available for follow-up if questions exist about the product or features and proactively seeks us out.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to give us positive feedback. It has been a pleasure serving you. Quality and customer service is always our number one priority, and we?re happy to hear that Rick exceeded your expectations. Thank you again for choosing us, we look forward to having you as one of our valued customers for many more years to come!


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  • Excellent experience! Will do it again if I had to!
    April 10, 2017

    Rick is an extremely pleasant and friendly person! He was very professional during all our interactions and was willing to go the extra mile to m...


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    Rick is an extremely pleasant and friendly person! He was very professional during all our interactions and was willing to go the extra mile to make sure I was happy with my purchase. He went out of his way to bring the car to my house for a test drive, delivered it when I made a purchase and gave me outstanding deals on the car! nothing is too much trouble for him. He offered to bring my license plate to the house when it was ready. He made himself available and even volunteered to go over any unclear or outstanding issues I still had with the car at any time in the future!

    Does recommend this dealer

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  • Always a Pleasure
    April 10, 2017

    Kip, Rick and David once again teamed to provide a superior new car buying experience at Suburban Cadillac Buick. I made a last minute decision t...


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    Kip, Rick and David once again teamed to provide a superior new car buying experience at Suburban Cadillac Buick. I made a last minute decision to get a new car and they made it happen in less than two hours - with great prices and outstanding service.

    Does recommend this dealer

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  • Tim Dalgleish is a total pro.
    March 31, 2017

    I just leased my third Cadillac from Suburban. Tim's product knowledge and customer service is by far the best I have ever experienced. Looking f...

    Suburban Cadillac Buick

    Mark, thanks for the positive review and your continued business to Suburban Buick! It's great to hear that you continually have excellent experie...


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    I just leased my third Cadillac from Suburban. Tim's product knowledge and customer service is by far the best I have ever experienced. Looking forward to my fourth!

    Does recommend this dealer
    Suburban Cadillac Buick

    Mark, thanks for the positive review and your continued business to Suburban Buick! It's great to hear that you continually have excellent experiences with Tim. Congratulations on the new Cadillac, we're looking forward to your next visit!


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  • Excellent and Friendly Service
    March 28, 2017

    This is the second car I leased from Kip Rice, 5th one from Suburban. Kip was extremely helpful and took his time making sure I under stood al th...

    Suburban Cadillac Buick

    Thanks for the positive review and your continued business to Suburban Buick. It's great to hear that you continually have excellent experiences w...


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    This is the second car I leased from Kip Rice, 5th one from Suburban. Kip was extremely helpful and took his time making sure I under stood al the features of my new car. He is very organized, all paper work was ready for processing at our appointment time. My experience at Suburban's service has always been nothing short of excellent.

    Does recommend this dealer
    Suburban Cadillac Buick

    Thanks for the positive review and your continued business to Suburban Buick. It's great to hear that you continually have excellent experiences with Kip. We're looking forward to your next visit!


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