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My goal is to put you into the right vehicle that you love and desire in a friendly fashion. If you are in the market and looking for a vehicle please contact me today for a comfortable no pressure experience !","emailTxt":"RFord@suburbancollection.com","combinedEmpAvgRatingNbr":4.4,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/13284/employees/991bd33df347.jpg","drDealerId":13284,"dealerEmpStartDtUtc":"1383264000","industryStartDtUtc":"1099267200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":176231,"personPtyId":46419389,"firstName":"DeeAnne","lastName":"Barner","titleText":"Sales Manager Assistant","emailTxt":"dbarner@suburbancollection.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/13284/employees/715e3504c363.jpg","drDealerId":13284,"dealerEmpStartDtUtc":"1306886400","certifiedEmployee":false,"deptDscrp":"Management"},{"id":599610,"firstName":"Ellen","lastName":"Buday","titleText":"Sales Consultant","emailTxt":"ebuday@suburbancollection.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/13284/employees/072477d4d2d0.jpg","drDealerId":13284,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":135770,"firstName":"Rick","lastName":"Hehn","titleText":"Sales Consultant","emailTxt":"rhehn@suburbancollection.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/13284/employees/608c9288-9ddd-43a9-a29e-e0577ca9da71.jpg","drDealerId":13284,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":442606,"personPtyId":45799066,"firstName":"Aaron","lastName":"Derezotes","titleText":"Sales Consultant","emailTxt":"aderezotes@suburbancollection.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/13284/employees/7b8ffc90f765.jpg","drDealerId":13284,"dealerEmpStartDtUtc":"1504224000","industryStartDtUtc":"1504224000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":37015,"personPtyId":46113211,"firstName":"Bob","lastName":"Robb","titleText":"Sales Consultant","shortBioText":"My employment with Suburban began in June 1978 working part time as a porter during my college years. I have been with the company full time for all but two years after graduating from Michigan State University in 1982.\r\nAs a new and pre-owned sales and leasing consultant I enjoy finding solutions to our customer\u001as transportation needs.\r\nRepeat and referral business is the ultimate compliment and I look forward to being at your service before, during and after the sale.\r\n\r\nContact Me: (248) 554-3591 or brobb@suburbancollection.com","emailTxt":"brobb@suburbancollection.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/13284/employees/fa8dabae9c56.jpg","drDealerId":13284,"dealerEmpStartDtUtc":"265507200","industryStartDtUtc":"265507200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":599605,"personPtyId":36012029,"firstName":"Jeffrey","lastName":"Parker","titleText":"Finance 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Manager","emailTxt":"mcvetkovska@suburbancollection.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":13284,"dealerEmpStartDtUtc":"1548979200","industryStartDtUtc":"1391212800","certifiedEmployee":false,"deptDscrp":"Management"}]

Suburban Cadillac of Troy

4.4 out of 5 4.4
Rectangle 48
Sales 8:30 AM - 6:00 PM
Service 7:00 AM - 6:00 PM

Suburban Cadillac of Troy Hours

Sales

Monday

8:30 AM - 9:00 PM

Tuesday

8:30 AM - 6:00 PM

Wednesday

8:30 AM - 6:00 PM

Thursday

8:30 AM - 9:00 PM

Friday

8:30 AM - 6:00 PM

Saturday

10:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 8:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 8:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 1:00 PM

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since July 2005

Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction.

...



Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.

"Make the choice"

Service

Tire Rotation

Complimentary

Wheel Balance

$60

Oil, Filter Change

$39.95 and up*

New Brake Pads/Shoes (Rear)

$99.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.4 out of 5 4.4
386 lifetime reviews. Includes reviews of Suburban Cadillac of Troy from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 4, 2019

    Both of my 2013 Cadillac automobiles perform well. I bought one a year and a half ago and have been so pleased I just purchased another. The cars not... only look great, they perform well too. The all-wheel drive feature in Michigan is a must. The cars are so sure footed that I have my teenage sons drive them. The safety features keep insurance costs down. Ryan overcame two issues I had and I bought and took the car home the same day. He even drove the car to my home. Job well done Ryan.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mustafa Al-Omari

    Finance Manager

    (4.8) 12 reviews

    Ryan Ford

    Sales Consultant

    (4.4) 13 reviews

  • 5.0 out of 5
    October 28, 2019

    Ryan was very helpful. He was available and went over and above for me! I dealt with several car salesman and Ryan was very friendly and will definitely... do business with him again in the future!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ryan works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another... vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!


    Worked with:
    Ryan Ford

    Sales Consultant

    (4.4) 13 reviews

  • January 29, 2018

    I was completely delighted by the quality of service at this Dealer. My sales rep, Tim Dalgleish, was fantastic and the Sales Manager made the entire process... easy and pleasant. I would highly recommend this Dealership to anyone searching for a new car.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 27, 2019

    Don’t ever go to this dealership. Service will lie to your face and force you to buy things you don’t need. They lie about work that has been done.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Elaine, as we discussed months ago, the tires on your vehicle were worn beyond the terms of your lease. After they were replaced per your approval, yo...u left without paying for them. We simply want what is owed to us for the products and services we provided. Posting negative reviews about something that didn't happen won't make that go away. If you would like to discuss the matter offline, contact me directly to discuss. Dan Maniaci Service Director (248) 643-8500

  • 1.0 out of 5
    October 27, 2019

    Absolute worse dealership. Service department are liars and sell you defective products. Tell you that they fixed something then lie to your face. Avoid... this dealership

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Elaine, as we discussed months ago, the tires on your vehicle were worn beyond the terms of your lease. After they were replaced per your approval, yo...u left without paying for them. We simply want what is owed to us for the products and services we provided. Posting negative reviews about something that didn¿¿¿t happen won¿¿¿t make that go away. If you would like to discuss the matter offline, contact me directly. Dan Maniaci ¿¿¿ Service Director (248) 643-850

  • 5.0 out of 5
    October 26, 2019

    Diana was a joy to work with, she listened intently and found the perfect vehicle for my family. She was very professional and communicative throughout... the process. I will definitely be returning to buy from Diana again.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. If you ever need anything else from us,... please feel free to give us a call or stop by. Have an awesome day!

  • 5.0 out of 5
    October 25, 2019

    Awesome overall experience working with Ellen, as always. My wife and I have worked with Ellen for our last 6 Cadillac's. and we'll continue to do so.... Thanks again!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to o...ur guests. Thank you again for leaving us this response!


    Worked with:
    DeeAnne Barner

    Sales Manager Assistant

    NOT RATED

    Ellen Buday

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    October 11, 2019

    Top notch Sales personnel with patience and helping to find the perfect vehicle. I recommend Aaron as number one. Thank You Aaron! And thank you Suburban!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Aaron works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or anothe...r vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!


    Worked with:
    Aaron Derezotes

    Sales Consultant

    NOT RATED

    Maria McLennan

    Receptionsist

    NOT RATED

  • 5.0 out of 5
    October 10, 2019

    John Handrinos was my representative for service here he was professional, friendly and helpful. I will definitely ask for his assistance at my next visit...

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    John is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to gi...ve us a call or stop by. Have an awesome day!

  • 5.0 out of 5
    October 4, 2019

    I recently leased my fourth Cadillac from Suburban Cadillac of Troy in the last ten years. Best sales and service departments around. Im very satisfied!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Nothing makes us happier than hearing positive feedback from our satisfied customers! We sincerely value your business and look forward to your next v...isit. Take care!


    Worked with:
    Ellen Buday

    Sales Consultant

    NOT RATED

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