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In the business now for 21 years and enjoying every customer like they are the first. \r\nMy free time is dedicated to spending time with my family of 3 children and 2 grandchildren.","emailTxt":"Eegan@gomontrose.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":23,"imageUrl":"https://cdn-user.dealerrater.com/images/568977387cf3.jpg","drDealerId":29619,"dealerEmpStartDtUtc":"1072915200","industryStartDtUtc":"838857600","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":454799,"firstName":"Joe","lastName":"Birone","titleText":"Finance Manager","emailTxt":"jbirone@gomontrose.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":22,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":29619,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":454796,"personPtyId":34680829,"firstName":"Tara","lastName":"Berry","titleText":"Sales Consultant","emailTxt":"tberry@gomontrose.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":29619,"dealerEmpStartDtUtc":"1288569600","industryStartDtUtc":"946684800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":454588,"personPtyId":34306626,"firstName":"Tonya","lastName":"Baker","titleText":"Service Advisor","shortBioText":"Have worked in automotive industry while still in high school, I have been with Montrose for 16 years. 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He is married with 3 children and 1 grandbaby. They live in Louisville. You'll be comfortable placing your vehicles care in his hands!","emailTxt":"Bconn@gomontrose.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/8d1747a89f6c.jpg","drDealerId":29619,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":454596,"personPtyId":34270527,"firstName":"Rachel","lastName":"Baier","titleText":"Body Shop Assistant","emailTxt":"Rbaier@gomontrose.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":29619,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":454720,"personPtyId":34184923,"firstName":"John","lastName":"Thompson","titleText":"Admin","emailTxt":"jthompson@gomontrose.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":29619,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":454565,"personPtyId":34278748,"firstName":"Donna","lastName":"Smith","titleText":"Service Advisor","shortBioText":"I have been working on cars and trucks for over 15 years. I'm a military wife and mother of 2 wonderful boys. 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I have a passion for helping people, which is why I was an EMT. I do as much charity work as possible. I love to help out whenever I can. I have a lifelong love for animals and activism. My many interests include: birdwatching, reading, writing, singing, being in nature, cars, and hockey to name a few. I have many goals for the future including buying a house and adopting senior dogs.","emailTxt":"Sstreet@gomontrose.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/6b738fd60d60.jpg","drDealerId":29619,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Montrose Ford-Lincoln

4.9 out of 5 (4.9) 603 reviews

Dealer on Cars.com since October 2017

Currently in stock!

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New Used Service

Today's Hours

Sales 9:00 AM - 6:00 PM
Service 8:00 AM - 2:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 6:00 PM
Wed 9:00 AM - 6:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 6:00 PM
Sun 12:00 PM - 5:00 PM
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 2:00 PM
Sun Closed

Reviews

4.9 out of 5 4.9
603 lifetime reviews. Includes reviews of Montrose Ford-Lincoln from DealerRater.com
  • Excellent All Way Around
    October 25, 2017

    Mike truly cares about providing exceptional service to his customers. The technicians are always very careful when working on my truck.I am very part...icular with my truck and appreciate that they acknowledge this and do a great job.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 4.3 out of 5
    Pleasant and fast purchase
    April 19, 2018

    Mr. Kress was a great person to buy a car from. He took the extra time to to explained every thing about the vehicle help me with decision about tradi...ng in my old vehicle. There were 2 small issues with the dealership that had nothing to do with the salesman. 1. If your going to use internet pricing, why not put the price on the vehicle? 2. When I was signing the sales/loan papers I realized that an extended warranty was added without asking me. Although I would have probably purchased it, I should have been asked.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    4.0 out of 5
    Overall Experience
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Employees Worked With
    Dave Kress

    Certified Ford & Lincoln Sales Professional

  • 5.0 out of 5
    Very good experience.
    April 17, 2018

    Aaron was very helpful. John the sales manager was always available for any questions we had. My husband had health issues during the process and the...y were very understanding and accommodating.

    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Employees Worked With
Read all reviews

See All In-Stock Inventory


Service Shop

Service Reviews

lifetime reviews of the Service Department.
Includes reviews of Montrose Ford-Lincoln from DealerRater.com

Read all Service & Repair reviews

Service Pricing

    Wheel Balance

    $39.95

    Tire Rotation

    $19.95

    Oil, Filter Change

    $21.95

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since October 2017

Montrose Ford-Lincoln in Alliance is a proud member of the Montrose Auto Group serving Northeast Ohio and Western Pennsylvania. We invite you to visit us and browse our complete selection of new and pre-owned cars, trucks and SUV's.

And Remember, "You've Got a Friend at Montrose!"

""You've Got a Friend at Montrose!""

Top Reviewed Employees

Montrose Ford-Lincoln
2480 W State St Alliance, OH 44601
New (888) 388-6543
Used (888) 473-5715
Service (888) 392-6221
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