Wally Armour Chrysler Dodge Jeep Ram

I called ahead got in and got out in a few hours with my new Ram.

Worked with Dan on buying a used truck. Completed in about 2 hours. Knew what i wanted from their website, test drove ,traded my old truck,refinanced and drove new truck home. Effortless and honest. This was my second purchase from them and will continue to do business with them in the future

I was looking for a specific van that I could use for a business. They found one for me for the price I was willing to pay. It was a very good deal.

We've purchased three cars from Gabe at this dealership, and we've always loved working with him. However, the service department has been a major disappointment and seems to be engaging in some form of scam. For over five years, my family has come here for routine oil changes and tire rotations. But during our last two appointments, we've encountered dishonest practices. As a young 23-year-old girl, I know nothing about vehicles. Rather than feeling like a customer, I almost feel like a walking dollar sign. Today, when I went in for my oil change, Brad claimed that my tire lug nuts were too swollen and corroded to be placed back on. He then demanded $300-$400 for replacements without my consent. When I requested the original lug nuts to be reinstalled, they refused, claiming they had already discarded them. I understand that lug nuts need to be loosened for this process, but to remove all 20 and then claim they all need to be replaced was frustrating and confusing. Especially since I got new tires from the same dealership earlier this year with no mention of my lug nuts needing replacement. While I understand that lug nuts can eventually swell, there was no prior warning or mention of this during previous oil changes or when I got new tires. To make it seem fair, Brad did find some aftermarket lug nuts for me, which decreased the price. However, for this same instance to happen with the same service members and the same mechanic last year with my mother, it seems very suspicious. During her visit, Alexis refused to put the lug nuts back on her vehicle. Maybe the mechanic is the problem here. I'm not sure. But all I know is that I am very disappointed in this establishment and that I will be letting everyone know about this. This dealership's service department views customers as cash cows rather than individuals seeking honest automotive service. Their predatory tactics, particularly targeting the elderly and women, are deeply concerning. I strongly advise caution to anyone considering their services, despite our positive experiences with Gabe.

Service on my Ram 3500 was done well and quickly. Brad (service advisor) was on top of things.

Awesome experience, as always! Jeff Ciotti always goes above and beyond. I will definitely use and refer to Wally Armour and Jeff Ciotti.

It was a pleasant experience and they helped us get into the best vehicle for our money. I would highly recommend them for future purchases

Thank you Brad for taking care on my wife’s Jeep and gutting back to her in a timely manner.

We had Ben Boyd for our sales person. He was amazing! They were able to get me an auto loan for a Jeep. We live 4 hours away and they went over everything with me on the phone so that I knew what I was working with when we got there. Everything was exactly as they said when we got there to purchase the jeep. This was an absolute pleasant experience.

We always go to SHAYNA for oir wranglers at Wally A and always will. She is the best there is! :-)