I have been to many car dealerships but I have never been to one quite like this. The customer service was top notch! Tom Jennings puts more effort in
to finding you exactly what you want than anyone I have ever seen. His efforts are above and beyond. My experience at Ferris with Tom Jennings has set the bar pretty high for what I expect out of dealerships in the future. Overall, my experience was great! I felt like a valued customer even when I had chose not to make a decision that day.
Thanks so much for the excellent review! Tom is a key component of our team here at Ferris Toyota, and he will be very happy to hear about your experi
ence. We set high expectations for ourselves, and the fact that we exceeded yours can only mean we are approaching that goal. Please come back to see us if you need anything at all. Regards, The Ferris Toyota Team
While my car was being serviced on Aug 14, I had a really fun conversation with Ryan. After servicing, I investigated the lot & found a car I really l
iked. When I was able to, I talked with Dwight Fouts about the car. He figured a deal for me that got that particular car in my garage. My husband & I have dealt with Ferris for about 30 years & I will continue to deal there!
My experience at Ferris was amazing. Everyone from the salesman Bob who helped me pick out my new car to Travis during the buying process, and to the
guys in service department were very professional, courteous and helpful. I have and will recommend Ferris to my family and friends. I love my car and when it's time for it to be serviced I will be taking it back there. Thanks guys for all your help!!¿
Thank you very much for leaving us this fantastic review, Jeanie! Anytime our customers let us know that they had a very pleasant purchasing experienc
e brings us great joy. Congratulations on your new car! Bob, Travis and the rest of the team will be glad to know that they were a positive influence for you during your visit here at Ferris Toyota. We look forward to working with your future recommendations. We can't wait to see you again. Sincerely, Ferris Toyota Team
We just stopped by to look and went home with a new car! Everyone was very accommodating, and the customer experience can't be beat. Tom was outr sal
esman, and he certainly made sure we were satisfied. Lisa took care of the delivery and orientation process. She definitely went above and beyond to answer all my questions and make sure I knew how to use all the features of my new Rav 4. I highly recommend Ferris!
Amy, thank you very much for leaving us this fantastic review! We truly enjoy hearing about the experiences of our customers, and it sounds like yours
was the perfect example of our team going above and beyond. Congratulations on your new RAV-4! Tom, Lisa and the rest of the team will be glad to know that they were a positive influence for you during your visit here at Ferris Chevrolet Buick Cadillac Toyota. We look forward to working with your future recommendations. We can't wait to see you again! Sincerely, Ferris Chevrolet Buick Cadillac Toyota Team
Richie Orr and Steve Rothal did a great job. They both but in extra effort and shined for costumer service they get a 5 starr. Thanks for your service
At Ferris Toyota, our number one goal is customer satisfaction, Don. We train our staff to go the extra mile and give the customer a positive experien
ce. We'll pass the kind words along to Richie and Steve and come back to see us if you need anything at all. Regards, The Ferris Toyota Team
This has been probably the best buying experience. Steve Rothel was great to work with. Communication was really easy, price was good, service was fri
endly from all involved. Love the car!
The service techs at Ferris are wonderful! They are always so polite & cheerful. I will always get my service at Ferris!
Tom Jennings did a great job showing us the car, settling on a price, and making sure everything was working great even after it was bought. I would s
uggest using Tom when buying your next vehicle.
Thank you Tom Jennings for getting my son back on the road. Other than a glinch in the price given vs the internet price everything went well.
Highly recommend Bob Hickman at Ferris as the source for your next vehicle. He went above and beyond to get us the Yukon we wanted at a very fair pri