Ferris Chevrolet Buick Cadillac Toyota

(4.9) 27 reviews

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4.9
27 lifetime reviews.
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  • My experience was amazing.

    I have been to many car dealerships but I have never been to one quite like this. The customer service was top notch! Tom Jennings puts more effort in

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    to finding you exactly what you want than anyone I have ever seen. His efforts are above and beyond. My experience at Ferris with Tom Jennings has set the bar pretty high for what I expect out of dealerships in the future. Overall, my experience was great! I felt like a valued customer even when I had chose not to make a decision that day.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thanks so much for the excellent review! Tom is a key component of our team here at Ferris Toyota, and he will be very happy to hear about your experi

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    ence. We set high expectations for ourselves, and the fact that we exceeded yours can only mean we are approaching that goal. Please come back to see us if you need anything at all. Regards, The Ferris Toyota Team


  • Service+

    While my car was being serviced on Aug 14, I had a really fun conversation with Ryan. After servicing, I investigated the lot & found a car I really l

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    iked. When I was able to, I talked with Dwight Fouts about the car. He figured a deal for me that got that particular car in my garage. My husband & I have dealt with Ferris for about 30 years & I will continue to deal there!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Jeanie Hickman - New Philadelphia, Oh

    My experience at Ferris was amazing. Everyone from the salesman Bob who helped me pick out my new car to Travis during the buying process, and to the

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    guys in service department were very professional, courteous and helpful. I have and will recommend Ferris to my family and friends. I love my car and when it's time for it to be serviced I will be taking it back there. Thanks guys for all your help!!¿

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you very much for leaving us this fantastic review, Jeanie! Anytime our customers let us know that they had a very pleasant purchasing experienc

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    e brings us great joy. Congratulations on your new car! Bob, Travis and the rest of the team will be glad to know that they were a positive influence for you during your visit here at Ferris Toyota. We look forward to working with your future recommendations. We can't wait to see you again. Sincerely, Ferris Toyota Team


  • Excellent Service

    We just stopped by to look and went home with a new car! Everyone was very accommodating, and the customer experience can't be beat. Tom was outr sal

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    esman, and he certainly made sure we were satisfied. Lisa took care of the delivery and orientation process. She definitely went above and beyond to answer all my questions and make sure I knew how to use all the features of my new Rav 4. I highly recommend Ferris!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Amy, thank you very much for leaving us this fantastic review! We truly enjoy hearing about the experiences of our customers, and it sounds like yours

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    was the perfect example of our team going above and beyond. Congratulations on your new RAV-4! Tom, Lisa and the rest of the team will be glad to know that they were a positive influence for you during your visit here at Ferris Chevrolet Buick Cadillac Toyota. We look forward to working with your future recommendations. We can't wait to see you again! Sincerely, Ferris Chevrolet Buick Cadillac Toyota Team


  • Pastor

    Richie Orr and Steve Rothal did a great job. They both but in extra effort and shined for costumer service they get a 5 starr. Thanks for your service

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    At Ferris Toyota, our number one goal is customer satisfaction, Don. We train our staff to go the extra mile and give the customer a positive experien

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    ce. We'll pass the kind words along to Richie and Steve and come back to see us if you need anything at all. Regards, The Ferris Toyota Team


  • 2016 Toyota Highlander

    This has been probably the best buying experience. Steve Rothel was great to work with. Communication was really easy, price was good, service was fri

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    endly from all involved. Love the car!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Ferris Chevy is the best!

    The service techs at Ferris are wonderful! They are always so polite & cheerful. I will always get my service at Ferris!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Ferris

    Tom Jennings did a great job showing us the car, settling on a price, and making sure everything was working great even after it was bought. I would s

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    uggest using Tom when buying your next vehicle.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Guaranteed Financing

    Thank you Tom Jennings for getting my son back on the road. Other than a glinch in the price given vs the internet price everything went well.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great experience purchasing our Yukon

    Highly recommend Bob Hickman at Ferris as the source for your next vehicle. He went above and beyond to get us the Yukon we wanted at a very fair pri

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    ce.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

Ferris Chevrolet Buick Cadillac Toyota
634 Wabash Ave NW New Philadelphia, OH 44663
New (330) 440-0056
Used (330) 365-5768
Service (330) 365-5769
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