Mazda of Wooster

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
118 lifetime reviews. Includes reviews of Mazda of Wooster from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    August 16, 2019

    I just bought my 4th car from Mazda of Wooster and as always the patience and service was excellent. I didn't feel pressured to buy. Both Tom and Rick... were available to answer my questions and concerns. Rick, Tom and Melanie make you feel welcome and allow you to move at your pace. When I need service I will continue to bring my vehicles to Mazda of Wooster.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    June 25, 2019

    I bought a car about 10 months ago. Did my 1st oil change somewhere else. I wanted to bring it to Mazda of Wooster though for the 2nd one because they... go over your car with a fine tooth comb and will tell you if something is wrong. Ended up having problems with the tie rods. They fixed them and my car handles great now. What a difference. And they gave me a brand new car as a loaner for 3 days at no charge. Just can't say enough nice stuff about this dealership. Melanie in service is AWESOME!!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • September 24, 2015

    Park Mazda makes car buying a very pleasant experience! Why? Because, Tom Davis and Rick Priest did what other car dealerhips only talk about . . . they... exceeded our greatest expectations! There are no high-pressure tactics. We were treated like guests in their homes. We took weeks to decide on the model, color and accessories, and during the entire experience we were treated with dignity, respect and patience. Our questions were answered enthusiastically. Our demands were accepted graciously. And, we were given the best deal of all dealerships we visited in a one hundred mile radius of our home in Mansfield. This is our second new car purchased from Park, and it will surely not be the last. And, I might add, the Service Department is outstanding. Do yourself a favor, choose Park Mazda . . . they're a cut above the rest!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Jess, thank you for the kind words and repeat business. It was a pleasure to work with you again. All the best to you and yours.

  • 5.0 out of 5
    May 25, 2019

    Bradley and team took care of us! They had the best prices and customer support. We had an issue with our old title that they helped us fix

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 21, 2019

    I guess the best way to describe how I feel about this dealership and the brand they represent is that I recently purchased my 5th consecutive Mazda from... them. All the employees are professional but are friendly, courteous, and make you feel at home. No pressure tactics. You go at your own pace.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 1.0 out of 5
    March 23, 2019

    Horrible service. Bought 2014 F 350. Only drove 1000 miles has been in their shop 4 weeks. They can service. Bunch of liars. The worst

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    September 8, 2018

    Can't find words to express my sincere gratitude to Tom Davis, David Piatt, and Rick Preast! I am a widow and first time car shopping alone. Within minutes,... I felt like I was with family! I never had one minute of discomfort. I'm sure everyone is treated with respect, but I believe these guys went above and beyond to make me comfortable. I walked away with a new Mazda 6 and a new respect for car dealerships. Not to mention, 3 new friends! I believe if other dealerships would spend a few days inside this dealership, they could surely leave with a new way of treating their customers! I am a Wooster Mazda, customer for life! Way to go guys! Brenda Cover

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 4.0 out of 5
    September 7, 2018

    Very helpful and welcoming. Offered help and followed up with me without being pushy. Great experience overall, especially for my first time buying a car....

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    August 16, 2018

    I was looking for a Mazda 6 with light interior, push button start, and a sunroof. After much searching, Mazda of Wooster had it! I called Tom in sales... and within a day, we had a deal. Drove 6 hours from West Michigan and was greeted immediately. I test drove the vehicle, Tom briefly went over the features and owners manual, and I was on my way home with a beautiful blue Mazda. Zoom zoom!!! The dealership even filled the gas tank so I didn't have to make a gas stop the entire trip. I would highly recommend Mazda of Wooster.

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    Shopped for a used car
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  • 5.0 out of 5
    August 2, 2018

    We felt extremely well taken care of! The salesman, finance manager, and entire staff made us feel welcomed. I would highly recommend Bradley Wright and... this dealership to anyone looking to purchase a vehicle!

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    Shopped for a used car
    Did not make a purchase
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