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I just bought my 4th car from Mazda of Wooster and as always the patience and service was excellent. I didn't feel pressured to buy. Both Tom and Rick... were available to answer my questions and concerns. Rick, Tom and Melanie make you feel welcome and allow you to move at your pace. When I need service I will continue to bring my vehicles to Mazda of Wooster.
I bought a car about 10 months ago. Did my 1st oil change somewhere else. I wanted to bring it to Mazda of Wooster though for the 2nd one because they... go over your car with a fine tooth comb and will tell you if something is wrong. Ended up having problems with the tie rods. They fixed them and my car handles great now. What a difference. And they gave me a brand new car as a loaner for 3 days at no charge. Just can't say enough nice stuff about this dealership. Melanie in service is AWESOME!!
Park Mazda makes car buying a very pleasant experience! Why? Because, Tom Davis and Rick Priest did what other car dealerhips only talk about . . . they... exceeded our greatest expectations! There are no high-pressure tactics. We were treated like guests in their homes. We took weeks to decide on the model, color and accessories, and during the entire experience we were treated with dignity, respect and patience. Our questions were answered enthusiastically. Our demands were accepted graciously. And, we were given the best deal of all dealerships we visited in a one hundred mile radius of our home in Mansfield. This is our second new car purchased from Park, and it will surely not be the last. And, I might add, the Service Department is outstanding. Do yourself a favor, choose Park Mazda . . . they're a cut above the rest!
Jess, thank you for the kind words and repeat business. It was a pleasure to work with you again. All the best to you and yours.
Bradley and team took care of us! They had the best prices and customer support. We had an issue with our old title that they helped us fix
I guess the best way to describe how I feel about this dealership and the brand they represent is that I recently purchased my 5th consecutive Mazda from... them. All the employees are professional but are friendly, courteous, and make you feel at home. No pressure tactics. You go at your own pace.
Horrible service. Bought 2014 F 350. Only drove 1000 miles has been in their shop 4 weeks. They can service. Bunch of liars. The worst
Can't find words to express my sincere gratitude to Tom Davis, David Piatt, and Rick Preast! I am a widow and first time car shopping alone. Within minutes,... I felt like I was with family! I never had one minute of discomfort. I'm sure everyone is treated with respect, but I believe these guys went above and beyond to make me comfortable. I walked away with a new Mazda 6 and a new respect for car dealerships. Not to mention, 3 new friends! I believe if other dealerships would spend a few days inside this dealership, they could surely leave with a new way of treating their customers! I am a Wooster Mazda, customer for life! Way to go guys! Brenda Cover
Very helpful and welcoming. Offered help and followed up with me without being pushy. Great experience overall, especially for my first time buying a car....
I was looking for a Mazda 6 with light interior, push button start, and a sunroof. After much searching, Mazda of Wooster had it! I called Tom in sales... and within a day, we had a deal. Drove 6 hours from West Michigan and was greeted immediately. I test drove the vehicle, Tom briefly went over the features and owners manual, and I was on my way home with a beautiful blue Mazda. Zoom zoom!!! The dealership even filled the gas tank so I didn't have to make a gas stop the entire trip. I would highly recommend Mazda of Wooster.
We felt extremely well taken care of! The salesman, finance manager, and entire staff made us feel welcomed. I would highly recommend Bradley Wright and... this dealership to anyone looking to purchase a vehicle!