Toyota Volkswagen of Wooster

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.4
17 lifetime reviews.
  • Very easy long distance purchase

    This dealer made a long-distance purchase very easy. The sales person, Kimberlee, was very prompt, nice and easy to work with. The dealership was ...


    Show Full Review

    This dealer made a long-distance purchase very easy. The sales person, Kimberlee, was very prompt, nice and easy to work with. The dealership was clean, friendly and very accommodating. We couldn't be happier with the experience. We especially appreciate that no price-haggling was involved. Great dealer, great car!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • The Nicest People!!!!

    Very friendly Environment!!!!!! Loved the entire process from start to finish!!!! From the time I walked in, till the time I left, these people we...


    Show Full Review

    Very friendly Environment!!!!!! Loved the entire process from start to finish!!!! From the time I walked in, till the time I left, these people were Knowledgeable, always friendly, and never once throughout the buying experience, did I feel pressured. If you're looking for a great buying experience, look no further! This is a place where Brousers are welcome, and buyers are adored!!!!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Best experience ever in car buying

    My sales lady Kimberlee was very helpful and accommodating. I never felt like a scam was going on behind my back and everything felt straight forw...


    Show Full Review

    My sales lady Kimberlee was very helpful and accommodating. I never felt like a scam was going on behind my back and everything felt straight forward and upfront. I really liked how a lot of the customers in the waiting room of the service department would talk to the employee, and the employees would answer the customers by name. It really seemed like they had a good relationship with thier customers. The owner personally worked with me through some of the biuying process and he took a geniune interest in helping me in purchasing my truck.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Finance Department

    The finance department completely mishandled a routine lease buyout recently. After several calls to Volswagen Credit and my local credit union, I...


    Show Full Review

    The finance department completely mishandled a routine lease buyout recently. After several calls to Volswagen Credit and my local credit union, I got people involved that could walk the finance manager through the steps necessary to complete the transaction. Ellen W., the finance manager, continued to make excuses and her passive aggressive behavior throughout the process. After checking and rechecking that I had all necessary paperwork prior to a one hour drive to hand deliver the payoff check and latter of credit to Ellen, she suggested there was some form still missing. I insisted she talk to the credit union and managed to get the dealship forms signed to (hopefully) complete our business. After 16 years with Volkswagen of Wooster, I will be going to a Columbus dealership for future Volkswagen business.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Easy New Car Purchase

    Our last new car purchase was over 25 years ago. Wasn't sure what to expect. Told our salesman Steve what we were looking for and he found us the ...


    Show Full Review

    Our last new car purchase was over 25 years ago. Wasn't sure what to expect. Told our salesman Steve what we were looking for and he found us the perfect car, even searching (somewhere) for the right color. Agree with all the other reviews: zero pressure to buy, all questions answered, fast and efficient buying process, lots of little perks that make you feel like a valuable customer. Look forward to using them in the future when we need service. Everyone at the dealership was very trustworthy, friendly and helpful.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • A good choice of vehicles

    Met a wonderful salesman, treated well and absolutely no pressure to buy. Answered every question he could and those he could not he looked up or ...


    Show Full Review

    Met a wonderful salesman, treated well and absolutely no pressure to buy. Answered every question he could and those he could not he looked up or simply said he didn't know or would find out. Truly an honest dealer.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Satisfactory

    I identified the used car I was searching for through a complete and accurate advertisement, including a clean Carfax, on cars.com It was key in i...


    Show Full Review

    I identified the used car I was searching for through a complete and accurate advertisement, including a clean Carfax, on cars.com It was key in inducing me to travel from Columbus, OH to Wooster, OH to see the car. The dealership is a smallish operation but quite competent in its dealings with me---a simple cash transaction with no trade in. The salesman was courteous and helpful. The used car I purchased was thoroughly reconditioned and in top shape, which the salesman represented is the owner's policy. In this case, at least, it was true. Overall, my experience was a good one.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Super Friendly

    Kim was very courteous and listened to what we wanted in a vehicle. She did not pressure us and she looked very hard in the lot find a car that fi...


    Show Full Review

    Kim was very courteous and listened to what we wanted in a vehicle. She did not pressure us and she looked very hard in the lot find a car that filled our wish list. She made the process of buying a car fun and painless. We will be passing her name on.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great Dealership!!!!

    This dealership was an overall good experience. The sales associate Kimberlee was very helpful, this was my first car purchase from a dealership a...


    Show Full Review

    This dealership was an overall good experience. The sales associate Kimberlee was very helpful, this was my first car purchase from a dealership and she was very helpful in making this a good experience. She was very patient in helping me find a reliable and affordable car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Smooth Sailing

    We shopped for more than a year for a new or low-mileage Toyota for my wife. We stopped by three times total, and finally bought a nearly-new Camr...


    Show Full Review

    We shopped for more than a year for a new or low-mileage Toyota for my wife. We stopped by three times total, and finally bought a nearly-new Camry. The sales process was streamlined, very low-key, and we are very pleased with the deal. Only complaint is that despite offers several times to email me when they had something we were looking for, they never did - we had to find it ourselves on line. We would definitely by here again.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review