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I truly believe that the best educated customer is the happiest customer. My goal is always 100% total satisfaction. I look forward to serving you.","emailTxt":"bnovak@kempthorn.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":32,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/7687/employees/fc9967f34c51.jpg","drDealerId":7687,"dealerEmpStartDtUtc":"849398400","industryStartDtUtc":"749433600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":398084,"personPtyId":31133323,"firstName":"Jim","lastName":"Kempthorn","titleText":"Manager","emailTxt":"jkempthorn@kempthorn.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/7687/employees/3d8c7e465d02.jpg","drDealerId":7687,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":394869,"personPtyId":31134707,"firstName":"Denny","lastName":"Shankle","titleText":"Sales Consultant Pre-Owned","emailTxt":"dshankle@kempthorn.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/7687/employees/ce769a655e96.jpg","drDealerId":7687,"dealerEmpStartDtUtc":"1170288000","industryStartDtUtc":"357523200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":394870,"personPtyId":31135121,"firstName":"Grant","lastName":"Huston","titleText":"Sales","emailTxt":"g.huston@kempthorn.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/7687/employees/f6fd1ac86891.jpg","drDealerId":7687,"dealerEmpStartDtUtc":"1464739200","industryStartDtUtc":"615254400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":394866,"personPtyId":31134714,"firstName":"Bob","lastName":"Malloy","titleText":"Mercedes-Benz Sales Manager","shortBioText":"I have been with Kempthorn Motors since 1989. Mercedes-Benz sales manager since June of 1994. I am happily married for over 28 years and I have one daughter.\r\nAvid Disney fan and youngest of 10 children.","emailTxt":"bmalloy@kempthorn.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/7687/employees/79e62e309e2c.jpg","drDealerId":7687,"dealerEmpStartDtUtc":"602294400","industryStartDtUtc":"602294400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":393686,"personPtyId":36575569,"firstName":"Dana","lastName":"Parker","titleText":"Volvo Manager","emailTxt":"dparker@kempthorn.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/7687/employees/bd1c58673b3a.jpg","drDealerId":7687,"industryStartDtUtc":"391737600","certifiedEmployee":false,"deptDscrp":"Management"},{"id":394865,"personPtyId":31135127,"firstName":"Mitch","lastName":"Girard","titleText":"Sales Consultant","emailTxt":"m.girard@kempthorn.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/7687/employees/5f40416f1cca.jpg","drDealerId":7687,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":394871,"personPtyId":31134708,"firstName":"Aaron","lastName":"Gerber","titleText":"Service Manager","emailTxt":"agerber@kempthorn.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/7687/employees/f8c83d17a590.jpg","drDealerId":7687,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":394873,"firstName":"Diane","lastName":"Huff","titleText":"Body Shop Receptionist","emailTxt":"dhuff@kempthorn.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/7687/employees/9549519ad7cd.jpg","drDealerId":7687,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":514784,"personPtyId":41407606,"firstName":"Josh","lastName":"Hilderhoff","titleText":"Sales Consultant","emailTxt":"j.hilderhoff@kempthorn.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/7687/employees/9c5b0ce071c8.jpg","drDealerId":7687,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":514728,"firstName":"Matt","lastName":"Burrell","titleText":"Service Manager-Mercedes Benz and Jaguar","emailTxt":"mburrell@kempthorn.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":7687,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":514705,"personPtyId":41406991,"firstName":"Emily","lastName":"Schneider","titleText":"Sales Consultant","shortBioText":"Hi, my name is Emily and I am still fairly new to car sales. 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Kempthorn Motors

4.7 out of 5 4.7
Rectangle 48
Sales 8:30 AM - 6:00 PM
Service 7:30 AM - 5:30 PM

Kempthorn Motors Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 6:00 PM

Wednesday

8:30 AM - 6:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 6:00 PM

Saturday

8:30 AM - 4:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

8:00 AM - 12:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2000

Welcome to Kempthorn Motors in Canton,Ohio. We are Canton's exclusive dealer for Volkswagen, Mazda, Mercedes-Benz, Volvo

...

and Sprinter Vans. We are a one stop shop for all new and used sales, service, parts, and body shop center. Stop in today for a test drive and meet our friendly, knowledgeable team. No-hassle pricing to find you the right car at the right price. See why Kempthorn Motors is the Akron Canton areas premier used car and new car dealership.

"Exceptional Service and Price Since 1938"

Service

Tire Rotation

$19.99

Oil, Filter Change

$39.95 and up*

Wheel Balance

$25

New Tires

$79.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
244 lifetime reviews. Includes reviews of Kempthorn Motors from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 26, 2019

    With life so busy and stressful, it was so wonderful to go to Kempthorn Motors and be able to drive away with my brand new Mazda in a few hours. The... staff were all very friendly, helpful and a pleasure to do business with.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the 5-star review, Jennifer! Kempthorn Motors appreciates your kind words. Thank you for choosing our dealership. Please contact us a...nytime with any questions or concerns. We look forward to serving you! Have a great day and enjoy your new Mazda! Thank you again!


    Worked with:
    Jay Murdock

    Sales

    (5.0) 34 reviews

  • 1.0 out of 5
    August 31, 2019

    They do not stand behind their used vehicles. They lie and every person you speak with will give you a different story that contradicts every other person... there you spoke with. Do not trust the used sales department, sales people. Manager or anyone. Do yourself a favor and buy elsewhere.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • March 26, 2017

    Dana, Denny, and Mitch, are simply the best people to have worked with when I bought my new Volvo S60!! The car is amazing and right when I walked in the... door I felt welcomed and not intimidated while I shopped for a new car. Their service is top notch, and any working woman who wants a new car should look into KEMPTHORN as their premier auto dealership. Great experience and will be going back for my next car , why did i wait so long to go there ?!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your reveiw. We are pleased to see that you had a wonderful experience. Let us know if you need anything further and Welcome to... the Kempthorn Family.

  • 1.0 out of 5
    August 31, 2019

    They do not stand behind the used cars they sale. You will be lucky to get a return call and when you do talk to anyone every single person will give you... a different and conflicting answer. I will never recommend them or come back to the dealership. Buyer of used cars beware! Do not believe they will honor any warranties!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 15, 2019

    Anyone that has shopped for a used car knows how much of a hassle it can be, at least for myself, i was dreading it. I had been searching for a certain... vehicle for a while when i happened to drive by Kempthorn and spotted what is now mine. After the initial look over and confirming that this vehicle was the one, i geared up for the next phase - dealing with the sales guy. I made contact with sales consultant, Jeff (JW) Sikora, straight forward guy, no high pressure, listened, offered suggestions when needed, and followed through with everything as promised. Jeff was definitely part of the reason i made this purchase and i am thankful i got what i was looking for and a virtually hassle free experience! Thank you JW and Kempthorn, you have earned my business!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 1, 2019

    I keep coming back to Kempthorn and working with Jay. I feel I can really trust him and the entire team. My experiences have all been very enjoyable and... easy.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the review! Kempthorn Motors appreciates you taking the time to share your experience with us. Thank you for your loyalty and ...kind words! Great customers like you make our jobs easy! Please contact our dealership anytime with any questions. We look forward to serving you. Have a great day!


    Worked with:
    Jay Murdock

    Sales

    (5.0) 34 reviews

    Ian Franz

    Sales Manager-VW & Mazda

    (5.0) 35 reviews

  • 5.0 out of 5
    June 24, 2019

    Jay, Ian and Ruth are great to work with when buying a car and I can be pretty demanding. No pressure, all the numbers were transparent and up front. I... would recommend this dealer for any purchases or service.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to share your experience with Kempthorn Motors. We truly appreciate your business. Please do not hesitate to c...ontact us with any questions. Have a fantastic day and please drive safely!


    Worked with:
    Jay Murdock

    Sales

    (5.0) 34 reviews

    Ruth Franz

    Sales

    (5.0) 59 reviews

    Ian Franz

    Sales Manager-VW & Mazda

    (5.0) 35 reviews

  • 5.0 out of 5
    June 6, 2019

    Jim Kempthorn and Tony worked with me to restore my 2002 XKR Jaguar. After a blown engine (don't ask) I thought I would have to give up the car. However,... Jim and Tony assured me that they could replace the engine and bring the car back to life. To say the least, I was VERY impressed with their work and professionalism. Tony put in a new engine and replaced nearly all the supporting components to bring the car back to life. I've driven it nearly 1,000 miles since the re-build and I can honestly say, I'm impressed with the results! Well Done and THANK YOU! A satisfied customer...

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jim Kempthorn

    Manager

    (5.0) 7 reviews

  • 5.0 out of 5
    May 30, 2019

    For quite a long time I have leased cars from Kempthorn Motors. From the sales team to the service department, I have been treated with respect and professionalism.... This time Jay Murdock helped me secure the beautiful XC60. He was helpful, knowledgeable, and pleasant to deal with. Everyone I dealt with solidified my opinion that Kempthorn Motors is the best of the best.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jay Murdock

    Sales

    (5.0) 34 reviews

    Bob Malloy

    Mercedes-Benz Sales Manager

    NOT RATED

    Dana Parker

    Volvo Manager

    NOT RATED

  • 5.0 out of 5
    May 24, 2019

    I would never buy a car anywhere else. Ian, Ruth and Jay are top notch, very fair and very well informed. Service department is great too!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jay Murdock

    Sales

    (5.0) 34 reviews

    Ruth Franz

    Sales

    (5.0) 59 reviews

    Ian Franz

    Sales Manager-VW & Mazda

    (5.0) 35 reviews

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