[{"id":394862,"personPtyId":31135125,"firstName":"Jay","lastName":"Murdock","titleText":"Sales","emailTxt":"j.murdock@kempthorn.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":31,"imageUrl":"https://cdn-user.dealerrater.com/images/76d829fc1bc4.jpg","drDealerId":7687,"dealerEmpStartDtUtc":"1380585600","industryStartDtUtc":"1380585600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":394861,"personPtyId":31134710,"firstName":"Ruth","lastName":"Franz","titleText":"Sales","shortBioText":"I was born and raised in Greater London. I was a florist for 10 years in London and still love to do floral arrangments, but I have always had a passion for driving. I am a mother of 3 beautiful boys. I do enjoy hiking and being in the outdoors. Stop in and visit with me and let's talk about your next vehicle over a cup of tea.","emailTxt":"rfranz@kempthorn.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":58,"imageUrl":"https://cdn-user.dealerrater.com/images/8f071576334d.jpg","drDealerId":7687,"dealerEmpStartDtUtc":"1285891200","industryStartDtUtc":"1285891200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":393585,"personPtyId":31133684,"firstName":"Ian","lastName":"Franz","titleText":"Sales Manager-VW & Mazda","shortBioText":"I am married to Ruth Franz and have 3 awesome boys. Aidan is 12 Pearce is 5 and Gavin is 2.","emailTxt":"ifranz@kempthorn.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":33,"imageUrl":"https://cdn-user.dealerrater.com/images/c74c3fe17b85.jpg","drDealerId":7687,"dealerEmpStartDtUtc":"1112313600","industryStartDtUtc":"1014940800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":398084,"personPtyId":31133323,"firstName":"Jim","lastName":"Kempthorn","titleText":"Manager","emailTxt":"jkempthorn@kempthorn.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":7687,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":393584,"personPtyId":31133357,"firstName":"Bob","lastName":"Novak","titleText":"Sales Associate","shortBioText":"I've been in the auto industry most of my life. I've worked in many departments from clean up, parts, finance, sales, and sales management. Currently I'm enjoying my role in sales. I love the products I sell and selling at Kempthorn Motors where it is easy, fun and friendly. I've been here for almost 20 years. I will help educate you on product information and help you make the best financial decision when picking out your next vehicle. I truly believe that the best educated customer is the happiest customer. My goal is always 100% total satisfaction. I look forward to serving you.","emailTxt":"bnovak@kempthorn.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":32,"imageUrl":"https://cdn-user.dealerrater.com/images/ac35161301e7.jpg","drDealerId":7687,"dealerEmpStartDtUtc":"849398400","industryStartDtUtc":"749433600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":394870,"personPtyId":31135121,"firstName":"Grant","lastName":"Huston","titleText":"Sales","emailTxt":"g.huston@kempthorn.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/8aee07040719.jpg","drDealerId":7687,"dealerEmpStartDtUtc":"1464739200","industryStartDtUtc":"615254400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":394869,"personPtyId":31134707,"firstName":"Denny","lastName":"Shankle","titleText":"Sales Consultant Pre-Owned","emailTxt":"dshankle@kempthorn.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/a589d4b7f007.jpg","drDealerId":7687,"dealerEmpStartDtUtc":"1170288000","industryStartDtUtc":"357523200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":394866,"personPtyId":31134714,"firstName":"Bob","lastName":"Malloy","titleText":"Mercedes-Benz Sales Manager","shortBioText":"I have been with Kempthorn Motors since 1989. Mercedes-Benz sales manager since June of 1994. 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I came from the Apple Store where I was a Mobile Technician. I have a 1.5 year old puppy named Lou. He is a King Charles Cavalier Spaniel-Newfoundland Mix. Our favorite thing to do is go to Puppy School because we get to stop for ice cream on the way home!","emailTxt":"e.schneider@kempthorn.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":7687,"dealerEmpStartDtUtc":"1517443200","industryStartDtUtc":"1517443200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":514714,"personPtyId":41407126,"firstName":"Steve","lastName":"Platko","titleText":"Mercedes and Jaguar Sales Manager","emailTxt":"s.platko@kempthorn.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":7687,"certifiedEmployee":false,"deptDscrp":"Management"}]
Rectangle 48
Sales 8:30 AM - 6:00 PM
Service 7:30 AM - 5:30 PM

Kempthorn Motors Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 6:00 PM

Wednesday

8:30 AM - 6:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 6:00 PM

Saturday

8:30 AM - 4:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

8:00 AM - 12:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2000

Welcome to Kempthorn Motors in Canton,Ohio. We are Canton's exclusive dealer for Volkswagen, Mazda, Mercedes-Benz, Volvo

...

and Sprinter Vans. We are a one stop shop for all new and used sales, service, parts, and body shop center. Stop in today for a test drive and meet our friendly, knowledgeable team. No-hassle pricing to find you the right car at the right price. See why Kempthorn Motors is the Akron Canton areas premier used car and new car dealership.

"Exceptional Service and Price Since "

Service

Tire Rotation

$19.99

Oil, Filter Change

$39.95 and up*

Wheel Balance

$25

New Tires

$79.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
238 lifetime reviews. Includes reviews of Kempthorn Motors from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    June 6, 2019

    Jim Kempthorn and Tony worked with me to restore my 2002 XKR Jaguar. After a blown engine (don't ask) I thought I would have to give up the car. However,... Jim and Tony assured me that they could replace the engine and bring the car back to life. To say the least, I was VERY impressed with their work and professionalism. Tony put in a new engine and replaced nearly all the supporting components to bring the car back to life. I've driven it nearly 1,000 miles since the re-build and I can honestly say, I'm impressed with the results! Well Done and THANK YOU! A satisfied customer...

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jim Kempthorn

    Manager

    (5.0) 7 reviews

  • 5.0 out of 5
    May 30, 2019

    For quite a long time I have leased cars from Kempthorn Motors. From the sales team to the service department, I have been treated with respect and professionalism.... This time Jay Murdock helped me secure the beautiful XC60. He was helpful, knowledgeable, and pleasant to deal with. Everyone I dealt with solidified my opinion that Kempthorn Motors is the best of the best.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jay Murdock

    Sales

    (5.0) 31 reviews

    Bob Malloy

    Mercedes-Benz Sales Manager

    NOT RATED

    Dana Parker

    Volvo Manager

    NOT RATED

  • March 26, 2017

    Dana, Denny, and Mitch, are simply the best people to have worked with when I bought my new Volvo S60!! The car is amazing and right when I walked in the... door I felt welcomed and not intimidated while I shopped for a new car. Their service is top notch, and any working woman who wants a new car should look into KEMPTHORN as their premier auto dealership. Great experience and will be going back for my next car , why did i wait so long to go there ?!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your reveiw. We are pleased to see that you had a wonderful experience. Let us know if you need anything further and Welcome to... the Kempthorn Family.

  • 5.0 out of 5
    May 24, 2019

    I would never buy a car anywhere else. Ian, Ruth and Jay are top notch, very fair and very well informed. Service department is great too!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jay Murdock

    Sales

    (5.0) 31 reviews

    Ruth Franz

    Sales

    (5.0) 58 reviews

    Ian Franz

    Sales Manager-VW & Mazda

    (5.0) 33 reviews

  • 5.0 out of 5
    April 17, 2019

    Jay and Josh went above and beyond to get me in my new vehicle. Professional and courteous! Appreciate the time they took to get me in my vehicle the same... day.

    Not Applicable
    Customer Service
    Not Applicable
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    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the review! Kempthorn Motors appreciates you choosing our dealership for your car buying needs. We cannot thank you enough for... taking the time to share your experience with us. Thank you for your business. Please contact us anytime with any questions. We look forward to serving you! Have a great day and please drive safely!


    Worked with:
    Jay Murdock

    Sales

    (5.0) 31 reviews

    Josh Hilderhoff

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    April 17, 2019

    I highly recommend buying from Kempthorn. The teamwork between everyone makes the experience so easy. We were able to accomplish so much from home before... visiting. Ask for Ruth, Jay and Ian. They will take care of you like family and truly make you feel at ease & confident you made the right choice! Loving our Atlas. Thank you!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the review! Kempthorn Motors appreciates your kind words! Thank you for taking the time to share your experience at our dealer...ship. We can't thank you enough for being such a great customer, you make our jobs easy! Have a fantastic day and enjoy your new vehicle!


    Worked with:
    Jay Murdock

    Sales

    (5.0) 31 reviews

    Ruth Franz

    Sales

    (5.0) 58 reviews

    Ian Franz

    Sales Manager-VW & Mazda

    (5.0) 33 reviews

  • 1.0 out of 5
    March 26, 2019

    Service department had car 3 times to fix and the service man still didn't fix right .it's sad to have a jag and it still not right.

    3.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 11, 2019

    The employees at Kempthorn were very honest and patient during the buying process. They answered all of my questions thoroughly and made the process as... simple as possible.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the review! Kempthorn Motors appreciates you taking the time to let us know how we are doing. We value your business. Thank y...ou for choosing Kempthorn Motors! Have a great day and please drive safely!


    Worked with:
    Jay Murdock

    Sales

    (5.0) 31 reviews

    Ian Franz

    Sales Manager-VW & Mazda

    (5.0) 33 reviews

  • 5.0 out of 5
    February 11, 2019

    The employees at Kempthorne motors really made the experience great. They helped me with the car I wanted, and made me feel like they were genuinely glad... I was there. They made sure I knew how to use all of the features of my car before I left. And they also let me know if I had any questions or concerns I could call anytime. I am extremely happy about my purchase there.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the review! Kempthorn Motors appreciates your business. Thank you for choosing our dealership for your car buying needs. Plea...se contact us anytime with any questions or concerns. Have a great day and please drive safely!


    Worked with:
    Jay Murdock

    Sales

    (5.0) 31 reviews

    Ian Franz

    Sales Manager-VW & Mazda

    (5.0) 33 reviews

    Bob Malloy

    Mercedes-Benz Sales Manager

    NOT RATED

  • 5.0 out of 5
    December 31, 2018

    We have leased 3 cars with Kempthorn and as always the servo was first class. Kempthorn has by far exceeded our expectations. We have never been in and... out of a dealership so quickly.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the review! Kempthorn Motors appreciates your business. Please contact us anytime with any questions or concerns. Have a great day an...d please drive safely!


    Worked with:
    Jay Murdock

    Sales

    (5.0) 31 reviews

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