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Reviews

Average Ratings

4.9
115 lifetime reviews. Includes reviews of Kempthorn Motors from DealerRater.com
  • Kempthorn is the best in the northeast!

    I drove 4 hours to buy my used Volvo at Kempthorn Motors in Canton, OH & it was well worth the drive. My salesperson Grant was fantastic and very ...

    Dealer Response

    Thank you so much for your reveiw. We are pleased to see that you had a wonderful experience. Let us know if you need anything further and Welcom...


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    I drove 4 hours to buy my used Volvo at Kempthorn Motors in Canton, OH & it was well worth the drive. My salesperson Grant was fantastic and very helpful. They made the process very easy even though I was from New York State. When I search for my families next used car I will use Kempthorn for their unmatched service!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for your reveiw. We are pleased to see that you had a wonderful experience. Let us know if you need anything further and Welcome to the Kempthorn Family.


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  • Professional & Honest
    April 28, 2017

    Ruth Franz provided a professional and honest assessment of my needs, demonstrating an exemplary knowledge of the Passat, Tiguan, and Jetta I was ...


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    Ruth Franz provided a professional and honest assessment of my needs, demonstrating an exemplary knowledge of the Passat, Tiguan, and Jetta I was deciding between. We closed a most satisfactory deal on the same day. Kempthorn Motors is an inclusive experience, from sales to service, and Ruth made this possible. I recommend her, and Kempthorns, without reservation.

    Does recommend this dealer

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  • Unexpected Surprise
    April 26, 2017

    As a general rule, my experiences buying cars have ranked right up there with having a serious case of cramps. This was my first buying experienc...

    Kempthorn Motors

    Thank you so much for your review! We strive to make the car buying experience as painless as possible. We are pleased to hear that you had a grea...


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    As a general rule, my experiences buying cars have ranked right up there with having a serious case of cramps. This was my first buying experience that I actually enjoyed. Kempthorn Mercedes Benz had exactly the car I was looking for posted on their website, and to my surprise, the car actually existed when I called about it. Over the previous three weeks, I had called four other dealerships to inquire about cars they advertised, only to be told that the car in question had suspiciously "just" been sold "but we have this other one you'll like..." After talking to Denny about the car I eventually purchased, he thoughtfully took it off the "available" listing while we worked out the details. There was a line-up of other customers who wanted to test drive it, and I really appreciated the fact that he saw to it that my new car wasn't driven all over town by strangers while we worked to finalize the sale. I knew my trade-in had some warts, but they took the time to check it out thoroughly, and they made a fair offer for it considering the work it would need before they could re-sell it. Brody in finance worked hard to find me the best available financing, and he was able to save me a significant amount of money. He was very knowledgeable, and explained the available warranty options without trying to force them down my throat, as I'd experienced in the past. Based on his explanations, I actually purchased an additional two year warranty. I still had to sign my name 27 times, but I was in and out in under a half an hour. Thanks guys.

    Does recommend this dealer
    Kempthorn Motors

    Thank you so much for your review! We strive to make the car buying experience as painless as possible. We are pleased to hear that you had a great experience. If you need anything further please let us know. Welcome to the Kempthorn Family!


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  • Great experience
    April 26, 2017

    From the moment I stepped into the dealership everyone was friendly sends welcoming. Never a hard push to buy a car. I Would recommend this deal...

    Kempthorn Motors

    Thank you so much for your review! We are pleased to hear that you had a wonderful experience. Enjoy riding with the top down! If you need anythi...


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    From the moment I stepped into the dealership everyone was friendly sends welcoming. Never a hard push to buy a car. I Would recommend this dealership to anyone looking to purchase a car.

    Does recommend this dealer
    Kempthorn Motors

    Thank you so much for your review! We are pleased to hear that you had a wonderful experience. Enjoy riding with the top down! If you need anything further pleae let us know! Welcome to the Kempthorn Family!


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  • Wonderful experience with Ruth
    April 21, 2017

    I must say what a wonderful experience. Ruth is absolutely hilarious!!! Love love working with her!!! This is our second time working with her. I ...

    Kempthorn Motors

    Thank you so much for your review. We are pleased to hear that you had an enjoyable experience. Ruth is wonderful. We strive to make car buying ...


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    I must say what a wonderful experience. Ruth is absolutely hilarious!!! Love love working with her!!! This is our second time working with her. I would absolutely send people to her to buy a car. She is a hard worker and goes that extra mile to get the best deal for you! Thanks again Ruth!! P.S. Ian really needs to buy her a spa!!!!

    Does recommend this dealer
    Kempthorn Motors

    Thank you so much for your review. We are pleased to hear that you had an enjoyable experience. Ruth is wonderful. We strive to make car buying easy, fun and friendly. If you need anything further please let us know. Thank you for being a valued member of our Kempthorn Family.


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  • Friendly and efficient!
    April 17, 2017

    Kempthorn is a great place to buy/lease a vehicle. This is my second time doing business there and they always do a fantastic job. Everyone is so ...

    Kempthorn Motors

    Thank you so much for your review. We strive to make the car buying experience easy, fun and friendly. If you need anything further please let us...


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    Kempthorn is a great place to buy/lease a vehicle. This is my second time doing business there and they always do a fantastic job. Everyone is so nice and helpful and I was able to get exactly what I was looking for and have all of my questions answered. Thanks to Bob Novak and everyone at Kempthorn for all you do!

    Does recommend this dealer
    Kempthorn Motors

    Thank you so much for your review. We strive to make the car buying experience easy, fun and friendly. If you need anything further please let us know and thank you for being a member of our Kempthorn Family.


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  • Bob Malloy Sales Manager
    April 17, 2017

    Bob is a real asset to this dealership. Always kind and polite. I have worked with him on leasing for the past 15years. Highly recommend him. Has...

    Kempthorn Motors

    Thank you so much for your 5 star review. Thank you for being a valued member of our exteded Kempthorn Family! Bob is wonderful. He does have an a...


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    Bob is a real asset to this dealership. Always kind and polite. I have worked with him on leasing for the past 15years. Highly recommend him. Has great knowledge of the Mercedes product. Great guy!!

    Does recommend this dealer
    Kempthorn Motors

    Thank you so much for your 5 star review. Thank you for being a valued member of our exteded Kempthorn Family! Bob is wonderful. He does have an amazing knowledge of the Mercedes-Benz Brand. He is a valued member of our team. Again thank you for your review and if you need anything further let us know!


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  • Exceptional people and service.
    April 16, 2017

    The dealership and all of it's people know their product very well and work tirelessly to supply exactly what you want. Our salesman ( Bob Novak) ...

    Kempthorn Motors

    Thank you so much for your positive review! We strive to make an Easy, Fun and Friendly experience. If there is anything further we can assist wi...


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    The dealership and all of it's people know their product very well and work tirelessly to supply exactly what you want. Our salesman ( Bob Novak) kept us informed on the progress of our order. We chose this dealership because we bought here before and were completely satisfied with the sales and service departments.

    Does recommend this dealer
    Kempthorn Motors

    Thank you so much for your positive review! We strive to make an Easy, Fun and Friendly experience. If there is anything further we can assist with please let us know. Again, thank you and welcome to the Kempthorn Family!


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  • Return customer
    April 14, 2017

    excellent dealership for quality sales & service. Highly recommend Kempthorn for the place to buy your next car. Very satisfied with everyone we h...

    Kempthorn Motors

    Thank you for your 5 star review! We are please to hear that Denny and Brody made your experience a great one. If you need anything further pleas...


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    excellent dealership for quality sales & service. Highly recommend Kempthorn for the place to buy your next car. Very satisfied with everyone we have had to deal with.

    Does recommend this dealer
    Kempthorn Motors

    Thank you for your 5 star review! We are please to hear that Denny and Brody made your experience a great one. If you need anything further please let us know. Again thank you and welcome to the Kempthorn Family!


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  • Kempthorn and Ruth Make Car Buying Easy
    April 13, 2017

    I came to Kempthorn with an idea of the mid-sized SUVs of interest to me. Ruth Franz worked with me to locate the exact vehicle that I wanted, an...

    Kempthorn Motors

    Thank you so much for your wonderful review. We strive to make the car buying experience easy, fun and friendly. If you need anything futher ple...


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    I came to Kempthorn with an idea of the mid-sized SUVs of interest to me. Ruth Franz worked with me to locate the exact vehicle that I wanted, and had it delivered within 72 hours. Negotiations were simple. The price was right. And the customer service was superior. I look forward to working with the Kempthorn team.

    Does recommend this dealer
    Kempthorn Motors

    Thank you so much for your wonderful review. We strive to make the car buying experience easy, fun and friendly. If you need anything futher please let us know. Thank you again and welcome to the Kempthorn Family.


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