Kasper Toyota

(4.3) 77 reviews

Dealer on Cars.com since August 2010

Currently in stock!

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New Used Service

Today's Hours

Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 7:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 6:00 PM
Wed 9:00 AM - 6:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 7:00 PM
Sun Closed
Mon 7:30 AM - 7:00 PM
Tue 7:30 AM - 5:30 PM
Wed 7:30 AM - 5:30 PM
Thu 7:30 AM - 5:30 PM
Fri 7:30 AM - 7:00 PM
Sat 8:00 AM - 1:00 PM
Sun Closed

Reviews

4.3
77 lifetime reviews.
  • Best dealer in Ohio!

    Our experience from at Kasper from beginning to end was perfect. We made a deal for the vehicle we wanted over online chat one day and drove from Colu...mbus to purchase the car the next day. They honored our deal, made the entire process painless (unlike MANY other dealers), and were so great to us! Our 2016 corolla is amazing and we're in love with Kasper!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Lauren, thank you so much for the positive words! I really appreciate you taking the time to review your great experience with us. I hope you have m...any years of enjoyment from the Corolla. Please let me know if you need anything in the future! Kindest Regards, Matt Maschari - Sales Manager - 419-502-5621


  • Well done one and all

    This is a good place to buy a car from. Everyone was nice to deal with. When it's time for another car, I am going to come back.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    AF, thank you for your kind words and thoughtful review. We are pleased to hear we are doing a good job and that you enjoyed your experience with us!... We are thankful that you will return here in the future, too! Please feel free to contact me with any questions about your new car. Whenever you are up this way, feel free to stop by to say "hello" and get your car washed. Thanks again! Matt - Sales Manager - (419)502-5621


  • Nice time here

    I recenty totaled by Camry by hitting a dear. I was pressed into needing to buy a new Camry before I wanted to because of this. I really love my new... 2018 Camry though! In a way I am happy this happened because I got to get a new car out of it. The guys at Kasper took good care of me and gave me a really good deal! I will come back to them again.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Mr. George, thank you for taking the time to review your time with us. We are pleased to hear you enjoyed your visit and even more pleased that you l...ove the Camry! I know there are a lot of features and gadgets on the car so please do not hesitate to stop by if you have any questions. Don't forget about the free carwashes, either! Kindly, Matt - (419)502-5621 - mmaschari@kasperautogroup.com


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Service & Repair

Service Reviews

4.3

12 lifetime reviews of the Service Department.

  • Wont fix your car when under warranty

    Do not buy a used car from here, their "lifetime warranty" doesn't mean anything, my wife and I bought a used Jeep Grand Cherokee limited from here, f...or a year we have complained about a rear end noise, did everything they told us to do from warranty company replaced shocks, new tires, new brakes, nothing was ever done. When they finally tell us they'll fix it but now our warranty is conveniently void because of a missed coolant flush which was never offered, we had done everything they asked us to do, but come time for the most expensive repair needing done, all of a sudden warranty is void.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We are very sorry to hear about your experience. Please know it is never our goal to deceive a customer or play any type of games. We believe our posi...tive reviews are evidence of this fact. We know you invested a lot of time in the customer service process and we feel badly about this situation. Please feel free to reach out to me directly. You can either call me at 419-502-5621 or email me at matt@kasperautogroup.com. Best Regards, Matt Maschari


  • Ridiculous

    Been here over 2 hours for an oil change with an appointment. Last time. I bought a maintenance plan and they want ridiculous documentation to get out... of it. Certified and notorized odometer reading when it is setting right in front of them. I will eat the rest of the maintenance. On top of that they close from 12 to 1 for lunch. Worst service ever.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We are extremely sorry for the time it took to get your service performed and the misunderstanding that ensued. We take this feedback very seriously ...and are in the process of identifying the issue that caused the delay! We will learn from your experience as we aim to offer top-notch customer service in the future. Please reach out to me so I can discuss this incident further. Matt Maschari Customer Service Representative 419-502-5621


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Service Pricing

    Oil, Filter Change

    $24.95

    Tire Rotation

    $14.95

    Wheel Alignment (4WD)

    $79.95

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since August 2010

Thank you for stopping by Kasper Toyota. We are your Sandusky Area Toyota Dealership specializing in new and pre-owned Toyota vehicles, Toyota service, & Toyota parts.

Our knowledgeable sales staff have been trained and certified to provide amazing customer service. Our Sandusky Toyota Dealership has been selling and servicing the Sandusky area for a long time - our experience is second to none!

Receive a vehicle quote and schedule a service appointment all online! Your Sandusky Toyota Dealership sells reliable and fuel efficient cars! Come visit our show room today!

"Definitely Worth the Trip! Kasper Toyota offers a Lifetime Warranty at no additional charge on all vehicles!"
Kasper Toyota
904 E Strub Rd Sandusky, OH 44870
New (419) 746-4158
Used (419) 746-4130
Service (419) 746-4131
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