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Reviews

Average Ratings

4.1
74 lifetime reviews.
  • Omg...Simply the Best!

    All I can say is wow! The people at this place make it the best. Matt Maschari was very cordial and inviting. He made me feel comfortable right wh...

    Dealer Response

    It was a pleasure helping you, Mr. Patrick! We take pride in offering top-notch customer service to everyone! You recommending us to others is t...


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    All I can say is wow! The people at this place make it the best. Matt Maschari was very cordial and inviting. He made me feel comfortable right when I entered the building. Then after I agreed to buy the car, the finance guy, Steve Donahue was great, too. I would highly recommend this dealer if you want to buy a car and have a good experience. Thanks Kasper!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    It was a pleasure helping you, Mr. Patrick! We take pride in offering top-notch customer service to everyone! You recommending us to others is the highest compliment you could give. I want you to know we are here for whatever you might need. Please stay in touch and if you are ever in the area please stop in and say "hello." Thanks again!


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  • my husband and I feel cheated...

    my husband and I feel cheated.. please read everything before you sign the papers..


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    my husband and I feel cheated.. please read everything before you sign the papers..

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Good experience

    Kasper did a good job helping me get a truck. I found it here on the site and called to ask about it. The guy who answered the phone, Matt did a g...


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    Kasper did a good job helping me get a truck. I found it here on the site and called to ask about it. The guy who answered the phone, Matt did a good job telling me all about it. I came it to see it and was instantly happy! The truck was pulled up for me and we went for a drive right away. I never felt pressured at all. The salesman, Todd was good, too. He is a nice guy. They gave me one heck of a deal and I took it home. When I got home my wife was surprised and happy, too. I can't say enough about this place. Thank you, you all made me a happy man! Have a good day!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Thanks Kasper!

    I went here to buy a car. I really think they did a great job. I met several employees including Matt, Todd, and Steve. They made it easy to buy a...

    Dealer Response

    Mandi, thank you for taking the time to let us know about you experience with us! I am pleased that you enjoyed yourself and that we treated you ...


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    I went here to buy a car. I really think they did a great job. I met several employees including Matt, Todd, and Steve. They made it easy to buy and I think they all deserve a high 5! As a girl, I was worried they might not treat me fair but I will say I was wrong about that! Thank you guys and Kasper!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Mandi, thank you for taking the time to let us know about you experience with us! I am pleased that you enjoyed yourself and that we treated you right! We definitely value you as a customer and wish to extend you an invitation to return whenever you need anything (service, car wash, parts, etc). Thanks again, Matt Maschari - Sales Manager - 419-502-5621


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  • Rav R buying with Jated

    Very enjoyable time Jated was excellent at explaining everything Very knowable Very helpful before and after the sale

    Dealer Response

    Patricia, it was a pleasure being able to help you with your purchase. I am very happy to hear that Jared was helpful and knowledgeable. I will ...


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    Very enjoyable time Jated was excellent at explaining everything Very knowable Very helpful before and after the sale

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Patricia, it was a pleasure being able to help you with your purchase. I am very happy to hear that Jared was helpful and knowledgeable. I will surely pass your remarks along to him! We pride ourselves on putting the customer first. As you mentioned, we are here for you after the sale, too. If you ever need help with anything, please let us know. Kindest Regards, Matt Maschari - Sales Manager 419-502-5621 or mmaschari@kasperautogroup.com


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  • 2017 Camry

    The purchase of my new Camry could not have gone better. The facilities are clean and well maintained. The staff is friendly and knowledgeable. ...

    Dealer Response

    Patty, thank you for taking a moment to review your positive experience! I am pleased to hear that you enjoyed your time with us! We definitely ...


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    The purchase of my new Camry could not have gone better. The facilities are clean and well maintained. The staff is friendly and knowledgeable. All in all, I really enjoyed my time there. I now hope I enjoy my Camry as much as I enjoyed my experience there! Thank you to Matt, Todd, and Stephen!! Best, Patty

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Patty, thank you for taking a moment to review your positive experience! I am pleased to hear that you enjoyed your time with us! We definitely enjoyed helping you! I am sure you will find the Camry to be a great car and that you will love it for many years to come. I know there are a lot of new and fantastic features on the car. Please let us know if you need any help with these features moving forward, we are always here for you. I will be sure to pass along your kind words to Todd and Stephen, too! Thanks again, Matt Maschari - Sales Manager 419-502-5621 or mmaschari@kasperautogroup.com


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  • I really enjoy buying my car

    I recently decided i need a new car so i called the number. They answer and let me know they have the car i was looking for. I went to there...

    Dealer Response

    Megg, thank you kindly for the thoughtful review of your experience during your recent car purchase. It was our pleasure being able to help you! ...


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    I recently decided i need a new car so i called the number. They answer and let me know they have the car i was looking for. I went to there place and bought the car next day. I was happy they help me get my car and it was cheaper than i saw every where. My mom liked the car and said she would call them some time to. I hope they are there when i am ready for another car, maybe next time i need a van to. Thank you people at Kasper.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Megg, thank you kindly for the thoughtful review of your experience during your recent car purchase. It was our pleasure being able to help you! We definitely pride ourselves on offering this service to all of our great customers each and every time. You can call us anytime because we are always here to help! Tell your mom to contact me personally and I will give her the same great treatment! Matt Maschari - Sales Manager - 419-502-5621


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  • Nice and friendly

    I had the pleasure of buying a car from Kasper! Everyone was very nice and friendly, especially Matt and Collin. They went above and beyond to m...

    Dealer Response

    AmyFrances, thank you for your business and for taking the time to give us your feedback! We find these reviews to be very helpful! We take prid...


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    I had the pleasure of buying a car from Kasper! Everyone was very nice and friendly, especially Matt and Collin. They went above and beyond to make sure I was happy. Thanks guys!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    AmyFrances, thank you for your business and for taking the time to give us your feedback! We find these reviews to be very helpful! We take pride in what people have to say about us. We continually strive to offer the best customer service in the business and your positive words are a testament to that! If you need anything at all please contact me personally. My mobile number is 419-370-2577 and my email is mmaschari@kasperautogroup.com. Take care! Matt Maschari - Sales Manager - Kasper Toyota Sandusky


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  • Love my new whip!

    Let me start by saying this dealer is great! They sold me the car I called about and did it in a very easy way. You know they are good when the ma...

    Dealer Response

    Bradley J, thank you for taking the time to review your experience with us! We are thrilled you enjoyed your time here. It was a pleasure meetin...


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    Let me start by saying this dealer is great! They sold me the car I called about and did it in a very easy way. You know they are good when the manager comes out to talk to you and then thanks you for buying a car. The manager was Matt and the saleman was Todd. Both are very professional and nice. Good job men! Thank you!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Bradley J, thank you for taking the time to review your experience with us! We are thrilled you enjoyed your time here. It was a pleasure meeting you and making your dreams come true with the "new whip." Please let us know if you have any questions, we are here to help! Matt Maschari - Sales Manager - Kasper Toyota Sandusky - (419)502-5621


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  • 11 chevy 1500

    What great fast service! Would definitely recommend!

    Dealer Response

    Chad, thank you for your business and the positive words regarding your experience here at Kasper Toyota! It was a pleasure to personally work wi...


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    What great fast service! Would definitely recommend!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Chad, thank you for your business and the positive words regarding your experience here at Kasper Toyota! It was a pleasure to personally work with you and to make your purchase quick and smooth. Please keep me posted and let me know how the truck is doing from time to time. I am committed to making sure you are satisfied after the sale as well. Don't forget about the Lifetime Warranty. Let me know if you have any questions about the program. Thanks again!! Matt Maschari Sales Manager 419-502-5621


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