Fairfield Volkswagen Hours
Welcome to Fairfield Volkswagen, Cincinnati's newest and largest VW marketplace. We have a dedicated Volkswagen Parts an
d Service Department, as well as a full service, paint, and body repair facility. We offer free shuttle service as well as a service loaner program for all of our service customers. Take advantage of the free Wi-Fi in our comfortable lounge area while you wait. We'll also wash your car for free during your service visit! Come visit us and see why we are the #1 certified pre-owned Volkswagen dealership in the area.
"Your Greater Cincinnati Volkswagen Dealer"
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Great buying experience. No games or hassles. Upfront and honest. John Reszke (salesman) was excellent to work with. Would definitely buy from Fairfield... VW again!
We purchased a 2014 CPO Jetta tdi and after 2 days the ECM went out. They towed the car to dealer for repair, but who knew it would be 2 months to get... the part. Chris Roth of service tried hard to locate a part and none were available. I looked myself and also contact vw america. Ron Whaley of sales offered return of money or to select another car, but our son want what he picked and was willing to wait. In the end we got car back and Fairfield VW made the wait worthwhile.
Very professional staff at the dealership! I would not hesitate to recommend others. The car buying process can be aggervating with all the smoke in mirrors... and games some dealers play. Cars.com gives many tools to answer many questions like the payment calculater that is very valuable knowledge to have in hand when searching. Fairfield Volkswagon did not attempt to muddy the water and was verystraight forward with the numbers and that is rare believe it or not this day and time.
The entire experience was a pleasure. It was a no haggle, stress free, way to buy a car and I will go back for my next car. My salesman Greg Webb was fabulous... and easy going. I went on Saturday to test drive but the deal was too great to pass up. I picked up my new car today. I can honestly say it was pleasure.
Stephanie was very helpful when I got to the service counter to set up my appointment. I was disappointed initially when I learned that a recall due on... my vehicle would add about an hour to my time, so I set up my work laptop to kill some time. Not long after I settled in and got to some work of my own they were coming to tell me that my vehicle was ready! That's a great kind of problem to have!
I owned a VW Jetta for the past 11 years and have had few problems with this car. Went car shopping this weekend to replace a Honda CRV and decided to... stop in to VW Fairfield. We worked with Greg Webb who was wonderful throughout the entire process! Ended up leasing a 2019 Tiguan SE. My husband and I LOVE the new car! Would absolutely recommend a VW to anyone and this dealership!
Everything went well. The entire process was smooth overall. Steve and his manager were great guys to work with. The only issue I found with the entire... process was waiting for the finance office. Because of the fact that there were to people before me and the entire sales pitch that the finance officer has to go over with you I had to wait over and hour and a half. I don't find this to be the fault of any individual but I think that this process could be a little more stream lined.
I found this dealership to be easy to deal with, honest and efficient. We have already recommended this dealership to two other people. We will return....
Have to give a huge shout out to John, Bob and Ron for making my dream come true. If thing went smooth and they really took care of me. Especially John... for taking the time more than once to answer my questions and show me my car. Much love to you all.
The engine light on our 2019 Tiguan came on a little over 30 days after delivery. I was met by Liz Dietrich at my scheduled appointment. She listened to... my description of the problem. Liz was very professional and explained everything that they would be doing with the hope that they could correct the problem. It turned out that the engine light "falsed tripped" and everything was fine. Liz explained everything and sent me on my way.