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Reviews

Average Ratings

4.6
500 lifetime reviews. Includes reviews of Fairfield Volkswagen from DealerRater.com
  • Very professional

    Very professional staff at the dealership! I would not hesitate to recommend others. The car buying process can be aggervating with all the smoke ...


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    Very professional staff at the dealership! I would not hesitate to recommend others. The car buying process can be aggervating with all the smoke in mirrors and games some dealers play. Cars.com gives many tools to answer many questions like the payment calculater that is very valuable knowledge to have in hand when searching. Fairfield Volkswagon did not attempt to muddy the water and was verystraight forward with the numbers and that is rare believe it or not this day and time.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • It was fine.
    May 18, 2017

    Consider yourselves privileged, I make it a practice to refuse to complete surveys. We seem to be experiencing an epidemic of survey solicitation...


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    Consider yourselves privileged, I make it a practice to refuse to complete surveys. We seem to be experiencing an epidemic of survey solicitations. Chad was helpful and friendly.

    Does recommend this dealer
    Came in for service or repair

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  • Fairfield Volkswagen excellent service, love it
    May 17, 2017

    Fairfield Volkswagen excellence service, love it. I a have a Passat, Tiguan and a Jetta. I take to them and always received an excellent service. ...


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    Fairfield Volkswagen excellence service, love it. I a have a Passat, Tiguan and a Jetta. I take to them and always received an excellent service. Cory was very helpful and did a great job of providing prompt service. Good people.

    Does recommend this dealer
    Came in for service or repair

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  • Great new tire experience!
    May 17, 2017

    I had an unexpected flat tire, and called after leaving work to ask if I could come in to have a new tire put on. They were very helpful, friendl...


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    I had an unexpected flat tire, and called after leaving work to ask if I could come in to have a new tire put on. They were very helpful, friendly, knowledgeable, and accommodating! It was a great experience for an unexpected problem.

    Does recommend this dealer
    Came in for service or repair

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  • Really good
    May 16, 2017

    Chad (and Stacey?), are very kind, helpful and very knowledgable people. Very accommodating with my needs on both cars that I had to service this ...


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    Chad (and Stacey?), are very kind, helpful and very knowledgable people. Very accommodating with my needs on both cars that I had to service this past week. My only disappointment in general is only with the prices on these services. They are very expensive! Other than that, I will continue asking to have both of our cars Serviced with Chad.

    Does recommend this dealer
    Came in for service or repair

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  • Excellent service at this dealership
    May 12, 2017

    We purchased this car (2008 VW Beetle) at this dealership, and have never had it serviced at any other facility for its entire life. The service d...


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    We purchased this car (2008 VW Beetle) at this dealership, and have never had it serviced at any other facility for its entire life. The service department is excellent, and we have always been very pleased with our results there.

    Does recommend this dealer
    Came in for service or repair

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  • 10000 mile service for 2016 GTI
    May 10, 2017

    Purchased by gti at the dealership. 10000 mile check up was done in 2 hours. no problems and they did a brake inspection for free. Staff was court...


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    Purchased by gti at the dealership. 10000 mile check up was done in 2 hours. no problems and they did a brake inspection for free. Staff was courteous and interactive. Waiting room was clean and had decent wi fi.

    Does recommend this dealer
    Came in for service or repair

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  • Great Customer service and thoughtful attention to detail
    May 10, 2017

    Once again I had a wonderful experience leasing from VW of Fairfield. Landon Haft was more than helpful and very thoughtful about my situation. He...


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    Once again I had a wonderful experience leasing from VW of Fairfield. Landon Haft was more than helpful and very thoughtful about my situation. He helped expedite my lease turn in and was very quick in getting my lease turn around done. I have now worked with VW now for over 10 years. Keep up the Great work!

    Does recommend this dealer

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  • Good and fast service
    May 6, 2017

    I like going to Fairfield VW for service. They have nice assistant to help you. The service is fast and usually they will go through details of wh...


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    I like going to Fairfield VW for service. They have nice assistant to help you. The service is fast and usually they will go through details of what you need for your car to be done. When I concern about the price. The assistant helped me to find a better deal.

    Does recommend this dealer
    Came in for service or repair

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  • Great experience
    May 5, 2017

    Everyone I interacted with was friendly and helpful. Getting my new car was quick and easy. I would definitely recommend them to others looking fo...


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    Everyone I interacted with was friendly and helpful. Getting my new car was quick and easy. I would definitely recommend them to others looking for a VW.

    Does recommend this dealer

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