Reviews

Average Ratings

4.7
691 lifetime reviews. Includes reviews of Performance Honda from DealerRater.com
  • Performance Honda
    November 7, 2017

    Performance Honda is terrific. Thanks, Brett Butler, for making it super easy to get my new Civic on Saturday. This is lucky number 7. Thanks again.


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    Performance Honda is terrific. Thanks, Brett Butler, for making it super easy to get my new Civic on Saturday. This is lucky number 7. Thanks again.

    Does recommend this dealer

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  • Great car at a great price!

    We negotiated a price with Jenny online and travelled to pick it up on a weekend. It was ready as promised at the price she said and we were thri...


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    We negotiated a price with Jenny online and travelled to pick it up on a weekend. It was ready as promised at the price she said and we were thrilled to walk out with our new car only an hour and a half later. Wonderful experience I’ll recommend to everyone looking for a new car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Easiest Auto Purchase Ever

    Thank you Evan for providing me with the easiest car buying experience of my life!! Everything ran smoothly and the process was fast and easy! Wou...


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    Thank you Evan for providing me with the easiest car buying experience of my life!! Everything ran smoothly and the process was fast and easy! Would recommend it to anyone looking to buy a new or used vehicle!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great experience

    I worked with Eric Meyer and it was the most pleasant and easiest process I have ever had in working with a car dealership to purchase a vehicle. ...


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    I worked with Eric Meyer and it was the most pleasant and easiest process I have ever had in working with a car dealership to purchase a vehicle. From availability to making the deal happen. Wife loves the new CRV EX-L. Would tell anyone looking for a vehicle to contact Performance Honda. I will return when we are ready to purchase another vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Incompetent & unprofessional service center
    October 30, 2017

    I recently had my S2000 looked at for a keyless entry issue, some general mantainence, and some future quotes. My primary issue was getting the k...

    Performance Honda

    Hello Kenny, I'm sorry that you had such a negative experience at my dealership. Dan and Brian have left a message with you, but please feel free...


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    I recently had my S2000 looked at for a keyless entry issue, some general mantainence, and some future quotes. My primary issue was getting the keyless entry fixed, as my remote was working, but not communicating with the car. I couldn't even unlock my door manually because the alarm would sound and I needed the keyfob to turn off the alarm. The service department had my car for a few days and I was told that the problem was actually in the factory alarm system itself. Although I found this curious and irrational, I agreed to have them remove the alarm under the condition that my keyless entry would work as normal. Brian told me it would likely need a new keyfob, and I said that was fine, just as long as it worked. I had him cut me an extra key too and told him to hold off on the extra keyfob though they were pretty pricey. I picked up the car to find that the alarm system was disabled and my keyless entry still wasn't working. No big deal, probably some mix up. I tried calling Brian the next day presuming I could drop it back off and get it fixed but I got no reply. I called again the next day and left a total of 2 messages. Still no reply. So I cancelled the $300.00 charge that was for removing my factory alarm system. I was initially awarded the claim, but then Honda fought back claiming everything was billed accurately and that I never tried to resolve the issue. I called Performance Honda's main line this time, and got transferred around to accounts receivable and finance and all other kinds of departments before asking to speak to the manager, a gentleman named Dan. I left two voicemails on his direct line and received no return call. I called the following day and demanded to talk to a human, not a voicemail, and I got a very nice gentlemen who was clearly in the middle of the situation. He had no idea of the situation and just explained to me that on my invoice it said (Rec) which apparently means recommended (not received) ...1 new keyfob. This baffled me...that was the PRIMARY reason I took the car there in the first place, to fix the keyfob or get me a new one. Imagine taking a flat tire to a place and they give your car back with a flat tire and say here you go! We recommend a new tire! The most frustrating part is the communication. There has been a mishap in understanding of what I expected to be done. I get that, it happens. But even this final time talking to helpful staff person, assured me that Brian would call me the next day. And of coarse, I have heard nothing. So I'm stuck paying the money for someone to disable my factory alarm, which was likely never the issue at all, and the keyfob still doesn't work. I'll go buy the new keyfob, reconnect the alarm system, and do the other 5-10k worth of future work somewhere else. You can keep the $300 I am now forced to pay, along with this review as reminders of how you might treat costumers in the future who just expect a simple returned phone call to explain a miscommunication or misunderstanding. It's shameful. If anyone from your team would like to call me and resolve this, I will make sure to extend the same courtesy you did me!

    Does not recommend this dealer
    Came in for service or repair
    Performance Honda

    Hello Kenny, I'm sorry that you had such a negative experience at my dealership. Dan and Brian have left a message with you, but please feel free to contact me directly. Call or email me anytime. Matt Lockwood General Manager (937) 537-1038 MLockwood@performancehondastore.com


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  • Great sales people, great prices, great products¿

    Will buy my next car at this great place Performance Honda.


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    Will buy my next car at this great place Performance Honda.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great experience purchasing a new car

    We walked in to look at a car and were met by Eric T. Meyer. Great guy, Not pushy, very knowledgeable and made the experience easy. We fully inten...


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    We walked in to look at a car and were met by Eric T. Meyer. Great guy, Not pushy, very knowledgeable and made the experience easy. We fully intended to just look at a car and test drive it. I just wanted to see if I even liked a Honda Civic. Loved it. We are GMC people.. They asked what it wold take for us to drive away with it and they made it happen! Awesome people, easy to deal with, I could not have had an easier more pleasant experience. I HIGHLY recommend Performance Honda.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Awesome

    This was the least painful shopping experience I've ever had buying a new car. They stand by their word. What we negotiated in email was absolutel...


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    This was the least painful shopping experience I've ever had buying a new car. They stand by their word. What we negotiated in email was absolutely what we got the car for no high-pressure will definitely come back here in time and time again

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Loving my new Honda!

    Couldn't be happier with my choice to buy a new Honda Accord from Evan Pruitt at Performance Honda! It was the best buying experience I've had. He...


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    Couldn't be happier with my choice to buy a new Honda Accord from Evan Pruitt at Performance Honda! It was the best buying experience I've had. He worked hard to find exactly what I wanted and at the right price. I highly suggest this dealership as well as Evan if anyone is in the process of looking for a new car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • associate executive director

    Very good sales person, Keith Lowry. Delivery timing for car was confusing, but car was great!!


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    Very good sales person, Keith Lowry. Delivery timing for car was confusing, but car was great!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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