Bill DeLord Cadillac Buick GMC

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Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 5:00 PM
Sun Closed
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 8:00 AM - 2:00 PM
Sun Closed
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Reviews

4.8
137 lifetime reviews. Includes reviews of Bill DeLord Cadillac Buick GMC from DealerRater.com
  • Warranty Work

    I took my car in for repair last Monday and Jeffery Wright, the service writer, was the individual who took care of me. I waited for the work to ...


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    I took my car in for repair last Monday and Jeffery Wright, the service writer, was the individual who took care of me. I waited for the work to be performed, however, when Jeff came into the waiting area and sat down I just knew it was bad news. He reassured me and told me that a part had to be ordered and he was looking at Friday at the latest for my car to be completed. He then offered me a loaner car and I was quickly on my way. Friday morning Jeff called to let me know that the part hadn't arrived and he had checked on the status and that it had been "shipped". He informed me if the part would arrive that day he would have to call the installer and schedule a time for them to come out and install it, so he said that it would probably be Monday when my car would be ready. I appreciated the call so that I didn't have to wait around all day for my car. But I do have to say that my car was ready late Friday and I picked it up on Saturday! I really appreciate how Jeff kept me informed about my car and also when the part did arrive, the installer was called and installed it the same day - now that's what I call great service! I live in Dayton and purchased my car from Bill Delord four years ago and have always taken my car to them for service. I could easily take my car to any Cadillac dealer in Dayton for service but I choose this dealer because of the fast, friendly and courteous service they deliver. Keep up the good work!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great used vehicle purchase experience
    February 23, 2017

    Thanks Tom K.. We had a great low pressure experience.. The process from online to delivery was exceptional.... Appreciate the quick and easy way ...

    Bill DeLord Autocenter

    Thank you for your kind words. I really appreciate the feedback. Tom and Steve work very hard to make our customers completely satisfied. We loo...


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    Thanks Tom K.. We had a great low pressure experience.. The process from online to delivery was exceptional.... Appreciate the quick and easy way of doing business

    Does recommend this dealer
    Bill DeLord Autocenter

    Thank you for your kind words. I really appreciate the feedback. Tom and Steve work very hard to make our customers completely satisfied. We look forward to taking care of you throughout the course of your ownership. Bill DeLord


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  • Buying a new Sierra
    January 26, 2017

    Tim Long was great to work with, would buy from him again. Have used service department for several years, and they are great, always do a good jo...

    Bill DeLord Autocenter

    Jim: Thank you for your kind words. We will continue to keep you completely satisfied throughout the course for your ownership. Bill DeLord


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    Tim Long was great to work with, would buy from him again. Have used service department for several years, and they are great, always do a good job in a timely fashion.

    Does recommend this dealer
    Bill DeLord Autocenter

    Jim: Thank you for your kind words. We will continue to keep you completely satisfied throughout the course for your ownership. Bill DeLord


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