Over the past few days I have visited a couple different dealerships looking at various cars (not all VW's). Northland was by far the best experience ...of any dealership we visited. When we walked in, we were greeted by salesman who was interested in helping us find what we were looking for. He was not pushy, didn't play games with us and ended up selling us a certified used car at a fair price. I would highly recommend Northland to anyone looking for a new or used VW.
Tried other mega dealerships before being recommended to Northland Volkswagen and wish I would have come here first. The salesperson (Cinda) was extr...emely helpful in showing me different cars, their features, and then eventually finding the right car for me. The rest of the staff were very friendly to me and my kids who were climbing in-and-out of the showroom cars. This is a bit of a smaller dealership but their inventory changed daily and I was able to pick from a few lots of cars. Overall a great experience! Thanks Northland!
Found Northland and Sales Associate, Cinda Oser very nice indeed, Cinda especially. She was quite refreshing from other dealership sales folks, knew h...er product! We liked the car, our driving experience, just too great a difference in the final numbers for us, right now anyway Promo code: PC123122011
My new car purchase at Northland VW was hassle-free. I have had the car in for free regular service twice, and was very satisfied.
I had a great experience at Northland VW buying my vehicle. I wasn't sure if I wanted a Jetta or Chevy Cruze. Evan did a great job of finding the righ...t vehicle for me. I wanted a new car but he found a Jetta SEL with low miles and all of the features I wanted. Overall, the salesmen there were very helpful and made the process very easy.
I had just started my search for a new or used vehicle when I found Northland VW. I was looking for a Chevy Cruze or VW Jetta. I thought that I wanted... a new car since the 0% financing was going on. Instead the car salesman found me a used Jetta that only had a few thousand miles on it with everything I wanted. The salesman was very helpful with all of my questions since this was my first time buying a car. I had a great experience and would recommend Northland to anyone I know looking for a vehicle.
I sent an email in to the Dealer about a Truck i was interested in and wanted to trade in my car. 3 days later, in the middle of the work day, i got a... phone call saying they had the truck and asked if i could come in now. i said yes, left my job in Florence Ky., about 25 min from the Dealer. When i got there, the truck was being sold and paperwork being done to another gentleman. So basically it was a waste of my time and cost me money cause i left work to go!!!
We had a very poor experience from beginning to end. We went to this dealership because they had a used diesel Touareg which are hard to find. The pri...ce was good. The saleperson showed up over a hour late for my appointment to see the vehicle. No one else seemed willing to help me while I waited. After being low balled on our potential trade in we still decided to buy the vehicle because it had a certified warranty included. 45 miles later the check engine light came one. Of the 10 days we owned it they had it 8 of them fixing it. I was not impressed and wanted to get my money back and apply it to buying a new Touareg from them. I thought that was fair considering the hassle we had indured. I was offered $3500 less than I paid for it 10 days earlier and a price on a new one that was $2000 more than a nearby VW dealership. I presented the documentation to them to prove this. They then offered me $500 more for the trade. Needless to say I walked. The same day I then drove the vehicle to the nearest competitive VW dealer where they gave me more in trade and priced a new one for less. I also sold our potential trade privately for $2500 more than they offered. It was an expensive lesson but I now have a new vehicle and enjoyed a much better experience. Avoid this dealer.