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Reviews

Average Ratings

3.8
Average based on 25 reviews.
  • Overall Satisfied

    Very pleasant buying experience. Straightforward on price negotiation with no hidden agendas. Calvin was knowledgeable of the car and very per...


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    Very pleasant buying experience. Straightforward on price negotiation with no hidden agendas. Calvin was knowledgeable of the car and very personable - was the reason we decided to go ahead and negotiate for purchase the day we visited rather than put quote requests out to a lot of dealers . The sales manager sat down to talk with us as well rather than just staying in the background with messages passed between buyer through the salesman to him. We already had internet quotes using a buying service so knew what we expected to pay. Calvin came in on his day off to deliver the car ( I didn't ask him to , he just decided to on his own). There were a couple of errors in cost on the buyers order when we took delivery but there were quickly corrected. All in all buying a car doesn't get much better than this.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great experience!!!

    Calvin was awesome! This is my second purchase at Superior Kia and Calvin helped me both times! Very nice and professional!


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    Calvin was awesome! This is my second purchase at Superior Kia and Calvin helped me both times! Very nice and professional!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Awesome Experience!! Will be back and recommend.

    This place was awesome. Our salesman and manager were the best we ever had! Great employees.


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    This place was awesome. Our salesman and manager were the best we ever had! Great employees.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Bought s used car ... Unfortunately

    I bought a used Chrysler 200 from Superior Kia roughly four days ago. It was night time when I made the purchase and traded my Dodge Charger in as...


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    I bought a used Chrysler 200 from Superior Kia roughly four days ago. It was night time when I made the purchase and traded my Dodge Charger in as a down payment. The car looked great and the price was decent, but I made a purchase after dark and couldn't see all of the cosmetics of the vehicle. The next morning I noticed all four tires were corroded in the center causing it to appear white. It appears as if someone hit the curb on both sides because both wheels were peeling and indented a quarter of an inch on over half of the "spokes." I spoke with the salesman about the issue after driving a half an hour to the dealership. He went and spoke to the used car sales "manager" who gave a reply that there was nothing he could do about it I would have to fix it on my own. I never got to personally speak to the used car sales manager; he used the salesman to tell me everything he had to say. I called around for a quote and it was approximately $400 to have them fixed. All they offered me was a car wash which they admitted to not doing when I purchased the car because there was not enough time left in the night. I would not recommend this place and if I could trade my car in for my older car I would.they do not care about their customers and it is very disappointed in how unprofessional they handled the situation.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Ask for Gerald

    This was my first time buying a new car and negotitating what I want. Do your research and homework before buying from ANYONE! I knew what I could...


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    This was my first time buying a new car and negotitating what I want. Do your research and homework before buying from ANYONE! I knew what I could afford monthly and stuck to my guns. You can only be taken advantage of from any salesman if you let it happen! I stood my ground to exactly what I wanted and knew what I could afford. I took the car home overnight and returned it the next day. I still needed time to look at all of my options and just think..so after doing so I returned 4 days later..yes 4 days later. I did business with Gerald Greene he is professional, well educated, and not overbearing. If you go in ask for Gerald and make sure you negotiate and do business with ONLY Gerald or your salesman..negotiating different numbers with another employee on the deal(such as finance) will not help it will only confuse you. I was there for quite a few hours. This is where hagggling and stress can occur..write down everything you want and do your homework bottom line!!! I'm a woman and It's your money don't buy the mansion if you can't afford to keep the lights on! Ask for Gerald and he will make it happen! My new car smells amazing!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great car buying Experience.......

    First thanks to Gerald for his excellent customer service skills! BTW he needs a promotion..but then the dealership might not sell as many cars......


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    First thanks to Gerald for his excellent customer service skills! BTW he needs a promotion..but then the dealership might not sell as many cars...lol....I can only say that if you do your homework before buying that you will not have a problem with this dealership. It was one of the easiest and friendliest experiences of purchasing a vehicle that I have had. From the sales person to the GM , to his superior they all bent over backwards to accommodate me and guide me through the process..again go there....they will treat you right! I could only give them 4 stars on facilities as they didn't have any bottled water...

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great team, Great service

    Fandi, and the rest of the Sales team stayed an hour after close to help me get the deal that I was asking for. They bent over backwards for me, a...


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    Fandi, and the rest of the Sales team stayed an hour after close to help me get the deal that I was asking for. They bent over backwards for me, and given the situation with my trade in, I'm WOWED that they were able to pull it off. They put us in a newer car with half the miles at a lower payment, AND payed my previous loan off! All while not pressuring me to buy. I can't speak for anyone but myself, but this team cares about its customers.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • A bunch of crooks

    They made our first time buying car a horrible experience. They took advantage of me and I didn't realize it till after the deal was over. I'm dea...

    Dealer Response

    Hello Lindsay I would like to speak to you about your experience here at Superior Kia,give me a call so we can resolve any issue you may have Tha...


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    They made our first time buying car a horrible experience. They took advantage of me and I didn't realize it till after the deal was over. I'm deabating on talking with my lawyer about how bad they ripped me off. There is no way that what they are doing is legal. This place needs to be shut down. They will be hearing from me soon..

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hello Lindsay I would like to speak to you about your experience here at Superior Kia,give me a call so we can resolve any issue you may have Thanks Greg N General Sales Manger 513-541-3300


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  • Great Experience

    Purchased two cars from them in the last two years. Great service.


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    Purchased two cars from them in the last two years. Great service.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Gerald was Great!

    I purchased my 2014 Kia Soul this past summer and I am very happy. Gerald Greene helped me through the buying process and the entire staff saw to ...


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    I purchased my 2014 Kia Soul this past summer and I am very happy. Gerald Greene helped me through the buying process and the entire staff saw to it that it was as smooth a process as possible. I went in with the intention of purchasing and he made it happen. I am very happy and recommend any buyers to seek him out.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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