Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.8
561 lifetime reviews. Includes reviews of Superior Honda from DealerRater.com
  • 2nd new Honda, and certainly the best deals

    Just purchased my second new Honda -- this one a 2017 Accord Hybrid, and the first was a 2014 Civic. After totaling my Camry Hybrid, I was dismaye...

    Dealer Response

    Thank you for your repeat business! That is the highest of compliments and we are honored that you chose us to take care of you and your family. P...


    Show Full Review

    Just purchased my second new Honda -- this one a 2017 Accord Hybrid, and the first was a 2014 Civic. After totaling my Camry Hybrid, I was dismayed to find that I couldn't get a decent deal on another from a Toyota dealer. After test driving the Accord Hybrid at a couple places, I decided it was a great vehicle. More important, Superior Honda offered me a deal that I simply couldn't refuse. Other Honda dealerships wouldn't even hold a conversation (I won't mention which ones), or wouldn't negotiate a reasonable price. Superior was the opposite of that. I arrived late and actually walked in 5 minutes before closing on Mother's Day. The sales rep (Jelisa H.) didn't hesitate to show me the vehicle, describe its features, talk about possible financing, and allow me to take a test drive, even though it was late Mother's Day and she planned to take her mom to dinner that evening! I didn't abuse her willingness to help, but was ready to give her my business based on her professionalism and dedication to helping a customer who just walked through the door 5 minutes before closing. She wasn't the least bit pushy or act like she was in a hurry, but was happy to help in any way possible. Three years ago, we had a similar experience at Superior Honda. My wife needed a new car and planned to buy a used Civic. We visited Superior Honda, and the sales rep was delightfully helpful. No pressure at all, but he actually pointed out that for a very small difference in price, we could buy a brand new Civic. When I looked at the numbers, it made complete sense. Even though the used Civic was very competitively priced, the dealership offered such a great deal on the few remaining Civics (they were preparing to receive their first shipment of the next year's model) that it worked to our advantage. As an aside, I would have asked for him, but learned he retired. It appears that the dealership makes a point of hiring good sales reps, because Jelisa was just as wonderful. I have nothing but high praise. The competition wouldn't price either the Civic or Accord at anything close to what I paid, and it was an incredibly enjoyable experience purchasing both vehicles during the past three years. Even though it's considerably farther from my home than two other Honda dealerships, it was worth the drive.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your repeat business! That is the highest of compliments and we are honored that you chose us to take care of you and your family. Please let us know if there is anything else we can do for you! Chris Heck l General Manager l Superior Honda


    Hide Full Review
  • Wonderful Experience with Superior Honda and Steve Kaplan
    June 20, 2017

    My friend and I were interested in buying new car. Steve Kaplan took care of showing us through the vehicle. He had a very good knowledge about th...


    Show Full Review

    My friend and I were interested in buying new car. Steve Kaplan took care of showing us through the vehicle. He had a very good knowledge about the vehicle explaining minute details of the vehicle specs. We had a very good overall experience with the dealership and Steve Kaplan in particular. Would definitely recommend to others.

    Does recommend this dealer

    Hide Full Review
  • Superior Customer Care
    June 20, 2017

    I am very pleased about my experince with Superior Honda. It was a pleasure working with Amanda first then with Alex and finally with Rick. I had ...


    Show Full Review

    I am very pleased about my experince with Superior Honda. It was a pleasure working with Amanda first then with Alex and finally with Rick. I had my first contact with Amanda on the phone, she was very polite, professional and willing to lissen. When I arrived to the Dealership she handed me over to Alex. He was super polite and very professional it was very comfortable working with him. I really recommend to work with Alex he will for sure take care of your needs. Rick impressed me with his experience and patience in going trought all the papework. Guys, thank you all for this eccellent experience. I am glad to be a Superior Honda Customer!

    Does recommend this dealer

    Hide Full Review
  • Great customer service!
    June 20, 2017

    We came to superior Honda after a bad experience at another dealership. Steve had the car we were looking at ready for us out front and had even s...


    Show Full Review

    We came to superior Honda after a bad experience at another dealership. Steve had the car we were looking at ready for us out front and had even sent it through the car wash. He was very knowledgeable about the vehicle and walked me through each aspect of it. The customer service was spectacular overall and we left in a beautiful new vehicle! Would definitely recommend to anyone

    Does recommend this dealer

    Hide Full Review
  • Wonderful buying experience
    June 19, 2017

    My wife and I in need of a second car recently purchased an used Malibu lt. The sales person Jelisa Hummons made the entire process a "Wonderful ...


    Show Full Review

    My wife and I in need of a second car recently purchased an used Malibu lt. The sales person Jelisa Hummons made the entire process a "Wonderful buying Experience" Ms.Hummons is very knowledgeable, professional and friendly. My wife had a few questions and Jelisa promptly answered them as we tested drived the care.Jelisa went the extra mile calling us to make sure that we are happy with our car!!! My wife raves to her friends to goto Superior Honda to purchase their next car and Ask for Jelisa Hummons.

    Does recommend this dealer

    Hide Full Review
  • Professional, friendly, goes the extra mile
    June 6, 2017

    My husband and I came to Superior Honda on a whim as we knew we would need to replace our dying old Toyota. Steve Kaplan showed us the car we wer...

    Superior Honda

    Thank you so much for giving us a chance. I'm happy to hear that you drove off satisfied! Please reach out to us, or Steve, if we can do anything ...


    Show Full Review

    My husband and I came to Superior Honda on a whim as we knew we would need to replace our dying old Toyota. Steve Kaplan showed us the car we were interested in, took us for a test drive,and worked with us to get the car. Steve is professional and friendly and helped us so much. He worked to find us financing and even though it was late evening before everything was finalized (no fault of the dealership, we came in late) Steve stayed and even showed us how to connect our phones to the car system, and made sure we knew how to operate the car. Even a couple of days later when my husband's phone wouldn't connect to the system, Steve was very helpful in explaining how r fix it. I can't recommend Superior Honda and Steve Kaplan enough! If you are looking for and new or used car, go see Steve!

    Does recommend this dealer
    Superior Honda

    Thank you so much for giving us a chance. I'm happy to hear that you drove off satisfied! Please reach out to us, or Steve, if we can do anything else for you at all, and enjoy that new car! Thanks! Chris Heck General Manager l Superior Honda P: 513-542-8000


    Hide Full Review
  • customer satisfaction
    June 6, 2017

    stopped by superior honda. this was the second time in 3 years i was interested in purchasing a car. both experiences i felt like i was treated fi...

    Superior Honda

    Hi John, Our favorite compliments are repeat business, so thank you so much for continuing to choose us! We hope to see you again soon Thanks! C...


    Show Full Review

    stopped by superior honda. this was the second time in 3 years i was interested in purchasing a car. both experiences i felt like i was treated first class by Elizabeth Forte and the Superior staff. from the time i got there until i drove off.

    Does recommend this dealer
    Superior Honda

    Hi John, Our favorite compliments are repeat business, so thank you so much for continuing to choose us! We hope to see you again soon Thanks! Chris Heck General Manager l Superior Honda P: 513-542-8000


    Hide Full Review
  • Treated me in a professional manner.
    June 5, 2017

    The sales staff were pleasant to deal with. They took the time to allow a thorough test drive of the cars we were interested in and presented us w...

    Superior Honda

    Hi James, Thanks so much for choosing us. We're so glad we got the chance to work with you! Please let us know if there is anything else that we ...


    Show Full Review

    The sales staff were pleasant to deal with. They took the time to allow a thorough test drive of the cars we were interested in and presented us with options at different price points. I feel I negotiated a fair price and I don't feel buyer's remorse. Overall, my experience was about as good as one can have buying a car.

    Does recommend this dealer
    Superior Honda

    Hi James, Thanks so much for choosing us. We're so glad we got the chance to work with you! Please let us know if there is anything else that we can help you with Thanks! Chris Heck General Manager l Superior Honda P: 513-542-8000


    Hide Full Review
  • Great meeting and got a great car!
    May 28, 2017

    I went in to look for a used Honda Accord. My expectations were beyond met! The car and the service were more than I ever expected! I worked with ...

    Superior Honda

    Hi Nick, Congratulations on your graduation, and car purchase! We are happy to have been part of this milestone for you. Please let us know if th...


    Show Full Review

    I went in to look for a used Honda Accord. My expectations were beyond met! The car and the service were more than I ever expected! I worked with Steve Kaplan and Steve Rodrick. I could not be more happy with my purchase! The car looks and runs great and it was a great deal! I did not feel pressured during any process. It was my first experience buying a car, since I had just graduated college. I have heard horror stories about dealers, but Superior made me feel comfortable and get a great car in the process!

    Does recommend this dealer
    Superior Honda

    Hi Nick, Congratulations on your graduation, and car purchase! We are happy to have been part of this milestone for you. Please let us know if there is anything else that we can do for you! Thanks! Chris Heck General Manager l Superior Honda P: 513-542-8000


    Hide Full Review
  • Easy and fast
    May 28, 2017

    I showed up on a Friday prior to my appointment to browse cars. I wanted to check if any cars could/ would distract me from the ones I had already...

    Superior Honda

    Congratulations on your new car! We are so glad you decided to shop with us. Thanks for the kind words about Jeslisa - she is an asset to our team...


    Show Full Review

    I showed up on a Friday prior to my appointment to browse cars. I wanted to check if any cars could/ would distract me from the ones I had already intended to look at. I was given the time to walk around and really get a feel for the exteriors of the vehicles. I was met by Jelisa shortly after my browse through. She has customer service down to a science. Coming from years of customer service myself I knew I was in good hands. We actually talked about everything outside of car buying before talking car buying. I realized afterwards that Jelisa was gathering information on my life to fit me with my right vehicle and I felt like I was having lunch with a friend. We had spent so much time talking that we actually didn't learn each other's name until probably twenty minutes after meeting. I always get nervous walking into dealerships and I didn't experience this feeling at all. She shortly had me in a vehicle I eluded to loving but was reserved about purchasing. She was so knowledgeable about everything. I was looking for safety in my next vehicle and she made sure to tell me about the drop away motor and other safety features. She sold me a brand and not just a vehicle. The last time I bought a vehicle it was a full day event. This trip lasted only a few hours. I am happy to have met Jelisa and I am happy to be a new Honda owner.

    Does recommend this dealer
    Superior Honda

    Congratulations on your new car! We are so glad you decided to shop with us. Thanks for the kind words about Jeslisa - she is an asset to our team here! Please reach out if there is anything else that we can do for you. Thanks! Chris Heck General Manager l Superior Honda P: 513-542-8000


    Hide Full Review