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Reviews

Average Ratings

4.0
Average based on 8 reviews.
  • Responsive & courteous

    Discussed options w salesman who was thoughtful and honest and not pushy. I'll look there again!


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    Discussed options w salesman who was thoughtful and honest and not pushy. I'll look there again!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Friendly staff, attractive dealership, works quick

    Purchased a 2007 Saturn Outlook, Matt was our salesman. Very friendly, not overbearing, told us of the qualities of the vehicle and let us look at...


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    Purchased a 2007 Saturn Outlook, Matt was our salesman. Very friendly, not overbearing, told us of the qualities of the vehicle and let us look at our own pace. Test drove and was very happy but the car was on empty and the gas light was on. Matt said he'd take care of it. He had $20 dollars put in which filled the car halfway(Which is very generous compared to past buying experiences elsewhere......$5.00 or just enough to get you to the gas station up the street) He worked quickly to get the loan started, I didn't like that there was no wiggle room in the price, but honestly we were still getting the car at a reasonable deal so I can't complain, didn't hurt to try though! The whole process from arrival to leaving with the car took no more than an hour and a half tops.....if that. They worked very quickly and we are very happy with the car and the experience. I will be sure to recommend Busam Nissan and Matt to anyone looking for a quality used or new car Jonathan and Tammy Risen - Colerain, Ohio.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Don't be fooled

    If they can't get you on price they'll get you on trade. If that's not enough it'll be on additional options or accessories. Don't be fooled do yo...


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    If they can't get you on price they'll get you on trade. If that's not enough it'll be on additional options or accessories. Don't be fooled do your homework.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Bob & Thea

    We purchased a 1998 Maxima 15 years ago from Busam Nissan. This weekend we purchased a 2013 Altima from Busam. In the 15 year period between these...


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    We purchased a 1998 Maxima 15 years ago from Busam Nissan. This weekend we purchased a 2013 Altima from Busam. In the 15 year period between these purchases, nothing has changed. Great service, good deals, personal attention and a truly wonderful car buying experience. Thea and I were discussing our experience with Busam Nissan this morning saying that the experience was so comfortable that if for some reason we found out that we could have purchased the Altima and saved more money elsewhere it would make no difference. We feel like we were treated as equals, and old friends, not just like customers. Thank you John, Steven, and the whole staff at Busam Nissan for a seamless, enjoyable, buying experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great buying experience.

    We purchased a 2012 Nissan Versa SV sedan about 2 months ago at Busam Nissan & the buying experience was the most stressless, easy & fast process ...

    Dealer Response

    Phenomenal to hear! Makes us proud to know we were able to make your experience one of a kind. :) Congratulations on the new Nissan Versa by the w...


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    We purchased a 2012 Nissan Versa SV sedan about 2 months ago at Busam Nissan & the buying experience was the most stressless, easy & fast process I have ever done. Most times in other dealers you wind up sitting & waiting for half a day for the whole process to play out but this was quick & painless.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Phenomenal to hear! Makes us proud to know we were able to make your experience one of a kind. :) Congratulations on the new Nissan Versa by the way; I'm sure you've fall in love with it! If you ever need anything please stop on by or give us a call, we love working with wonderful customers like yourself! Thank you.


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  • New car lease

    Salesman advised that 39 month lease term was the only term available. I had requested a shorter term. The day after I signed the 39 month term, I...


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    Salesman advised that 39 month lease term was the only term available. I had requested a shorter term. The day after I signed the 39 month term, I saw a TV add for a 24 month lease. I contacted the dealer sales manager and Nissan corporate to attempt to change lease term. Corporate opened a complaint but did nothing, sales manager would not change term.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    2 people out of 4 found this review helpful. Did you?

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  • We've been customers of Busam Nissan for 13 years.

    We've been customers of Busam Nissan for 13 years. During that time, we've mostly worked with Ken & Stephan in the service department; they are EX...


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    We've been customers of Busam Nissan for 13 years. During that time, we've mostly worked with Ken & Stephan in the service department; they are EXCEPTIONAL and always make sure we are taken care of. That same care and attention was given to us when we decided it was time to purchase a new car. We were assured going in that we'd be taken care of and we were.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    6 people out of 6 found this review helpful. Did you?

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  • Busam Nissan Testimonial

    I have been a customer for over 15 years, and my salesman Gary always takes care of me. I also use the service department because Ken and Stefan a...


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    I have been a customer for over 15 years, and my salesman Gary always takes care of me. I also use the service department because Ken and Stefan are a pleasure to work with. They always go the extra mile.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    7 people out of 7 found this review helpful. Did you?

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