Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.6
Average based on 20 reviews.
  • Excellent Service

    Borcherding has an excellent sales staff and service department. I have purchased new and used cars there. The service department people have been...


    Show Full Review

    Borcherding has an excellent sales staff and service department. I have purchased new and used cars there. The service department people have been there as long as I have been bringing my cars in. They always know needs to be done and are easy to talk to.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Not so great service department

    I will NEVER return. I have only had my vehicle for a year and there have been two times where they told me nothing was wrong with the vehicle. Th...


    Show Full Review

    I will NEVER return. I have only had my vehicle for a year and there have been two times where they told me nothing was wrong with the vehicle. The reason is because they never checked. Never again!

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Exceptional sales service & financing

    We were rear-ended and our Chevy Tahoe totaled. We were in shock, pain, and aggravation. We had been searching online for days and days, and had m...


    Show Full Review

    We were rear-ended and our Chevy Tahoe totaled. We were in shock, pain, and aggravation. We had been searching online for days and days, and had made the 1 hour drive to Kings Mills 4 nights in a row, searching the myriad dealers for a replacement truck. Finally, we landed at Borcherding and our dilemma was solved. Scott Griffith went way above what we would have expected to make sure our needs were met and we were happy with our purchase, including excellent financing and personal attention. I would not hesitate to shop with them again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • excellent

    The dealership is excellent. Tony in the body shop is a true professional. He takes care and provides excellent service day in and day out every d...


    Show Full Review

    The dealership is excellent. Tony in the body shop is a true professional. He takes care and provides excellent service day in and day out every day. He never fails to provide 100 percent.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Borcherding Auto Collision

    I have been a customer of Borcherding Auto Collision for many many years and have know Mr. Gillespie for many years. He is without a doubt one of ...


    Show Full Review

    I have been a customer of Borcherding Auto Collision for many many years and have know Mr. Gillespie for many years. He is without a doubt one of the best in the business. They don't come any better than him,and for wanting his customers to be completely happy with their automobile when the work is done. Just keep up the great work and you will have many more happy customers like myself. Thanks again

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • I would return to Borcherding

    Our salesperson Jane Scott was fantastic! She took time to understand what our physical needs in a new vehicle were. She made informed recommendat...


    Show Full Review

    Our salesperson Jane Scott was fantastic! She took time to understand what our physical needs in a new vehicle were. She made informed recommendations and showed us something that better met our needs than what we originally came into look at. Our whole buying experience with Jane and Borcherding was the best car buying experience we have had in almost 50 years of buying cars.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great Experience

    From the time I walked in the door at Borcherding until I drove away in my new Terrain I was completely and totally satisfied. From the greeting I...


    Show Full Review

    From the time I walked in the door at Borcherding until I drove away in my new Terrain I was completely and totally satisfied. From the greeting I received from the receptionist and my sales person to working with the sales manager, the vehicle exchange manager and the finance managers, I could not have asked for a better experience. They found me the exact vehicle I was looking for, make the trade in painless, kept me updated about the process and got me to the payment I was hoping for. I would like to thank Lindsey West, Hank Stallings, Steve Camp, Steve Newdigate, Vic Hanes and Derek Olgetree for a wonderful buying experience. I could not be more pleased.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great expireance

    I purchased A 2012 Buick Regal and could not be happier. The car is great, the service was great and Fred Hiudt the sales Sales Associate Great! G...


    Show Full Review

    I purchased A 2012 Buick Regal and could not be happier. The car is great, the service was great and Fred Hiudt the sales Sales Associate Great! Great! Great! I look forward to going back for my next car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great customer service, in and out fast, polite

    I was impressed with how efficient their service department worked as well as they are SO easy to work with. I had inquired about a trade in that ...


    Show Full Review

    I was impressed with how efficient their service department worked as well as they are SO easy to work with. I had inquired about a trade in that I was thinking about doing and Borcherding gave me a fair price.. I would definitely come here again for all of my automotive needs. Thanks Borcherding and thanks to a great GM who runs the place efficiently!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great service experience

    Our 2002 Envoy is nearly 13 years old so was due for significant regular maintenance updates. While this can be expensive, it is necessary to keep...

    Dealer Response

    Doug, Thank you so much for the positive feedback. We are very fortunate to have Chris as part of our team here at Borcherding Buick GMC. Thank yo...


    Show Full Review

    Our 2002 Envoy is nearly 13 years old so was due for significant regular maintenance updates. While this can be expensive, it is necessary to keep it running and in good condition. The service staff at Borcherding, particularly Chris Fortin, have been very professional and informative as they explain exactly what's being done and for what reason(s) and manage my expectations for time and specific expense of all repairs. Great job!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Doug, Thank you so much for the positive feedback. We are very fortunate to have Chris as part of our team here at Borcherding Buick GMC. Thank you for letting us service your 2002 GMC Envoy. We take great pride in knowing that we have done all that we can to provide you a pleasurable experience when you visit the dealership. Please don't hesitate to let us know if there is anything else we can do for you or your vehicle. Borcherding Buick GMC Service Staff


    Hide Full Review