Reviews

Average Ratings

4.0
25 lifetime reviews.
  • Excellent Service

    Borcherding has an excellent sales staff and service department. I have purchased new and used cars there. The service department people have been...


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    Borcherding has an excellent sales staff and service department. I have purchased new and used cars there. The service department people have been there as long as I have been bringing my cars in. They always know needs to be done and are easy to talk to.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Amazing customer service

    From the time I dropped my car off and picked it up...the service repair and customer service was amazing. They certainly have their act together.


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    From the time I dropped my car off and picked it up...the service repair and customer service was amazing. They certainly have their act together.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Borcherding is awesome!

    We purchased our new Acadia from Borcherding. Taylor Sutton was our salesman. Taylor made the whole experience awesome. Highly recommend this deal...


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    We purchased our new Acadia from Borcherding. Taylor Sutton was our salesman. Taylor made the whole experience awesome. Highly recommend this dealership and Taylor.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Unprofessional finance guy over shadows experience

    Our salesman was knowledgeable and easy to work with. However, the finance guy was very unprofessional. Never have I been treated so poorly by som...


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    Our salesman was knowledgeable and easy to work with. However, the finance guy was very unprofessional. Never have I been treated so poorly by someone who I was trying to do business with. I guess the finance guy had a lunch date or something because he was actively discouraging me from reading through the papers I needed to sign. At one point, he brought up my "poor wife and kids sitting out there". The funny part was, by not letting him rush me, I caught an error of his that ended up saving me a nice chunk of change. If I had just set up my financing through my bank before walking in the door, this would be a 5 star review. We were very happy with our vehicle, and again their salesman Nick was one of the finest I have worked with.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Purchased a 2017 Denali Tahoe

    Great buying experience! Everyone was great!! Very nice to work with.


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    Great buying experience! Everyone was great!! Very nice to work with.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Borcherding Buick - the BEST!

    Everyone - from making the appt., to checking me in...to getting a loaner car...to checking me out - was very nice and knowledgeable. They made it...


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    Everyone - from making the appt., to checking me in...to getting a loaner car...to checking me out - was very nice and knowledgeable. They made it very convenient for me to get my car serviced and to get to work as needed. Chris called with news about the progress on the car and then later to tell me it was finished. Never disappointed with the Borcherding team! Thank you!!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Not so great service department

    I will NEVER return. I have only had my vehicle for a year and there have been two times where they told me nothing was wrong with the vehicle. Th...


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    I will NEVER return. I have only had my vehicle for a year and there have been two times where they told me nothing was wrong with the vehicle. The reason is because they never checked. Never again!

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 3 found this review helpful. Did you?

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  • Exceptional sales service & financing

    We were rear-ended and our Chevy Tahoe totaled. We were in shock, pain, and aggravation. We had been searching online for days and days, and had m...


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    We were rear-ended and our Chevy Tahoe totaled. We were in shock, pain, and aggravation. We had been searching online for days and days, and had made the 1 hour drive to Kings Mills 4 nights in a row, searching the myriad dealers for a replacement truck. Finally, we landed at Borcherding and our dilemma was solved. Scott Griffith went way above what we would have expected to make sure our needs were met and we were happy with our purchase, including excellent financing and personal attention. I would not hesitate to shop with them again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?

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  • excellent

    The dealership is excellent. Tony in the body shop is a true professional. He takes care and provides excellent service day in and day out every d...


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    The dealership is excellent. Tony in the body shop is a true professional. He takes care and provides excellent service day in and day out every day. He never fails to provide 100 percent.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Borcherding Auto Collision

    I have been a customer of Borcherding Auto Collision for many many years and have know Mr. Gillespie for many years. He is without a doubt one of ...


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    I have been a customer of Borcherding Auto Collision for many many years and have know Mr. Gillespie for many years. He is without a doubt one of the best in the business. They don't come any better than him,and for wanting his customers to be completely happy with their automobile when the work is done. Just keep up the great work and you will have many more happy customers like myself. Thanks again

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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