INFINITI of Cincinnati

4.8
(221 reviews)
Visit INFINITI of Cincinnati
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–12:00pm
Sunday 12:00pm–4:00pm Closed
2024 state dealer award View 2 awards
2024 state dealer award
2024 consumer dealer award

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

New (513) 640-0480 (513) 640-0480
Used (513) 239-1126 (513) 239-1126
Service (513) 716-1142 (513) 716-1142

Inventory

See all 128 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2023.
Welcome to INFINITI of Cincinnati!
We have a wide selection of new INFINITI cars in Cincinnati including the all-new Q50 QX60 Q70L QX80 and much more. We also have a large inventory of used cars. In addition we have a knowledgeable service and parts departments and a superior finance department that is eager to assist you with your financing needs.

We offer great new car sales used car sales and parts and service sales. At INFINITI of Cincinnati it is our goal to get you in the right car and keep it running at its optimal performance.
Stop in to INFINITI of Cincinnati to experience the difference.

Service center

Phone number (513) 716-1142

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–12:00pm
Sunday
Closed

Meet our employees

View all 11 employees View less employees

Reviews

4.8
(221 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Cincinnati from DealerRater.

Want to share your experience with this dealership?

Write a review
5.0

Excellent always thorough and efficient everybody is

Excellent always thorough and efficient everybody is always kind and helpful. God bless the workers there

5.0

Excellent always thorough and efficient everybody is

Excellent always thorough and efficient everybody is always kind and helpful. God bless the workers there

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Great to read!!! Thank you so much!!! WE appreciate YOU!!!

Show full review
5.0

Infiniti of Cincinnati is a professional organization

Infiniti of Cincinnati is a professional organization focused on quality customer service. My experience with the sales manager, the finance manager and the service manager helped me to successfully choose the vehicle that was good for me and my lifestyle. Thank you so much for everything. I know you’re always there if needed.

5.0

Infiniti of Cincinnati is a professional organization

Infiniti of Cincinnati is a professional organization focused on quality customer service. My experience with the sales manager, the finance manager and the service manager helped me to successfully choose the vehicle that was good for me and my lifestyle. Thank you so much for everything. I know you’re always there if needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the support, the kind words and the 5-Stars!!! WE appreciate YOU!!!

Show full review
5.0

They take the best care of me and my vehicle.

They take the best care of me and my vehicle. They are quick and thorough. I have no complaints.

5.0

They take the best care of me and my vehicle.

They take the best care of me and my vehicle. They are quick and thorough. I have no complaints.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate the 5-Stars and YOU!!!

Show full review
5.0

Excellent, quick, honest service!

Excellent, quick, honest service! Greg was timely and upfront about what needed done & what could wait until my next visit.

5.0

Excellent, quick, honest service!

Excellent, quick, honest service! Greg was timely and upfront about what needed done & what could wait until my next visit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Great to read!! WE truly appreciate the 5-Stars and YOU!!!

Show full review
5.0

My salesman Abe Lawson was outstanding!

My salesman Abe Lawson was outstanding! I would recommend him to anyone who’s looking for a car!

5.0

My salesman Abe Lawson was outstanding!

My salesman Abe Lawson was outstanding! I would recommend him to anyone who’s looking for a car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Fantastic to read!!! Thank you so much for sharing and for the 5-Stars!!! WE appreciate YOU!!!

Show full review
5.0

The dealer did a great job with my car.

The dealer did a great job with my car. It was very clean outside as well. I had a loaner car, very nice. Service for 60,000 miles was quite expensive, though.

5.0

The dealer did a great job with my car.

The dealer did a great job with my car. It was very clean outside as well. I had a loaner car, very nice. Service for 60,000 miles was quite expensive, though.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Truly appreciate the 5-Stars and YOU!!!

Show full review
5.0

Friendly atmosphere.

Friendly atmosphere. Attentive to customer. Evan did a great job keeping me informed and explaining the work. Car was returned in record time. Nice job

5.0

Friendly atmosphere.

Friendly atmosphere. Attentive to customer. Evan did a great job keeping me informed and explaining the work. Car was returned in record time. Nice job

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Always appreciate the support and YOU!!!

Dealer response

Thank you all the support and the 5-Stars!!! WE appreciate YOU!!!

Show full review
5.0

Cori, Ryan, Jacob and Derek at Infiniti of Cincinnati

Cori, Ryan, Jacob and Derek at Infiniti of Cincinnati were incredibly professional, proficient and efficient helping me buy QX80 for my family. Cori made the online sales process incredibly easy. Jacob picked me up at the airport and transported me to the dealership. Ryan helped me complete all of the paperwork in less than 45 minutes. The car is a 2021 so it's used but Infiniti of Cincinnati made it look brand new when picked it up. Talking with Derek, I appreciated his focus and dedication on excellence in operations and service. It was clear the culture at Infiniti of Cincinnati is in line with Derek's focus. From my family to Cori, Ryan, Jacob and Derek...thank you!

5.0

Cori, Ryan, Jacob and Derek at Infiniti of Cincinnati

Cori, Ryan, Jacob and Derek at Infiniti of Cincinnati were incredibly professional, proficient and efficient helping me buy QX80 for my family. Cori made the online sales process incredibly easy. Jacob picked me up at the airport and transported me to the dealership. Ryan helped me complete all of the paperwork in less than 45 minutes. The car is a 2021 so it's used but Infiniti of Cincinnati made it look brand new when picked it up. Talking with Derek, I appreciated his focus and dedication on excellence in operations and service. It was clear the culture at Infiniti of Cincinnati is in line with Derek's focus. From my family to Cori, Ryan, Jacob and Derek...thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Cannot thank you enough for this review and all the kind words!!!! WE truly appreciate the support and YOU!!!!

Show full review
5.0

Great.

Great. Outstanding! Great Outstanding. Outstanding Great. Wonderful Outstanding. Great Wonderful Great Outstanding. Service. The service was great.

5.0

Great.

Great. Outstanding! Great Outstanding. Outstanding Great. Wonderful Outstanding. Great Wonderful Great Outstanding. Service. The service was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the review!!! WE appreciate YOU!!!

Show full review
5.0

They do a great job of customer service and maintenance.

They do a great job of customer service and maintenance. And communicate well during the service.

5.0

They do a great job of customer service and maintenance.

They do a great job of customer service and maintenance. And communicate well during the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing!!! WE appreciate YOU!!!

Show full review
See all 221 reviews