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Reviews

Average Ratings

4.4
Average based on 21 reviews
  • Pleasant Experience

    We have bought two cars from this dealership and both purchases where a good experience from beginning to end. Low pressure sales . Everyone we ha...


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    We have bought two cars from this dealership and both purchases where a good experience from beginning to end. Low pressure sales . Everyone we had dealings with at this dealership were very pleasant and helpful. We especially liked our salesman Brandyn Butler. He was good to deal with and has been great with follow up questions after the sales were complete

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Wonderful experience

    I went to Subaru at Kings Automall, and was approached by Aaron. I told him that I have never owned a Subaru, but was interested in the Crosstrek....


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    I went to Subaru at Kings Automall, and was approached by Aaron. I told him that I have never owned a Subaru, but was interested in the Crosstrek. We went on a test drive, he told me all about the car. He found the one that was perfect for me... The perfect color, sunroof & price. He made my experience wonderful! I'm a single women & was with my daughter that day. My experience is that car salesman don't approach single women too often, but Aaron was right there to help me with everything. I would definitely recommend that if you're in the market for a Subaru go see Aaron. He is a real salesman that genuinely cares!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Thank you Ashley!

    Ashley was the best part of our experience at Kings Subaru. She is kind, patient, low-pressure, and eager to help--just the kind of sales expert ...


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    Ashley was the best part of our experience at Kings Subaru. She is kind, patient, low-pressure, and eager to help--just the kind of sales expert we were hoping for. This Subaru dealership is a small one but it's conveniently located, and if you go here to look at Subarus, be sure to ask for Ashley to help you.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Thank you

    Tj Mau is a great personality, very knowledgeable, and a great asset to your business. Thanks for you professional service.


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    Tj Mau is a great personality, very knowledgeable, and a great asset to your business. Thanks for you professional service.

    Shopped for a used car
    Does recommend this dealer
    Did not make a purchase
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  • Richard De Gaetano kings subara.

    I loves Kings subaru. Richard was amazing thanks I love my used car.


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    I loves Kings subaru. Richard was amazing thanks I love my used car.

    Shopped for a used car
    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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  • Janetc

    I worked with Richard at this dealership, and he was absolutely wonderful. He helped me find the used car that met my needs, it was the right size...


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    I worked with Richard at this dealership, and he was absolutely wonderful. He helped me find the used car that met my needs, it was the right size, and just the right price to fit my budget. There was some damage on the body the manager agreed to fix. 2 days after I bought this car, I brought it back to have the damage repaired, and it was like new. I would recommend this dealership to anyone.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Used car

    About three months ago I bought a used Toyota from Richard DeGaetano at Kings Subaru, and it was a wonderful experience. Richard was extremely hel...


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    About three months ago I bought a used Toyota from Richard DeGaetano at Kings Subaru, and it was a wonderful experience. Richard was extremely helpful, and found the perfect car for me. The management, and finance people were very helpful as well. I have not needed to seek service for mwe vehicle yet, but I have no doubt they will be as helpful as the rest. I would recommend this Dealership to any of my friends and family.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Poor customer service

    Came in 30 minutes before closing. I knew exactly what car I wanted because they had it plastered all over the internet. Told the sales person wha...


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    Came in 30 minutes before closing. I knew exactly what car I wanted because they had it plastered all over the internet. Told the sales person what I was looking for. He looked confused and looked at his watch. I said look I have cash as long as the car runs right im buying it. He kind of rolled his eyes and said he was with another customer and said hang on. I waited 15 minutes and a sales guy came out and was clueless to what I was asking for. He had to log back into his computer to find what I wanted. He said he couldnt find it. He then had me wait 10 minutes for the sales manager to check at this point it was past closing time. And the sales manager said "I sent that car to auction 4 days ago". This add was just posted 3 days ago online. Obviosly they dont know there head from there feet. Bad expierance the sales people seemed annoyed I was there. The sales manager should be making sure his reps are not posting cars after they have been auctioned off. And they need happier sales reps. I wont return and I will tell people to go to another lot if I hear this kings suburu mentioned.

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?

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  • very disappointed

    Contacted this dealer twice in 7 days regarding a vehicle they had listed here. Received script email thanking me for my interest in buying a new ...


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    Contacted this dealer twice in 7 days regarding a vehicle they had listed here. Received script email thanking me for my interest in buying a new Nissan. I was inquiring about a used GMC they had listed. I called them, sat on hold for 7 minutes and 42 seconds, according to my cell phone, finally got a sales person. I asked a question about the vehicle I was interested in, and was I would just have to drive up there and see for myself. As I live 2.5 hours away, I politely declined. Perhaps they are better in person, but not wasting a whole day to find out.

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
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  • Win/Win scenario

    I purchased a used audi from them a month ago. The engine blew 2 weeks later, leaving me without a car. Of course this is a frustrating moment, bu...


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    I purchased a used audi from them a month ago. The engine blew 2 weeks later, leaving me without a car. Of course this is a frustrating moment, but they offered to buy the car back even though I had no warranty, we searched for a car on the lot to replace it and found one. They ended up putting me into an even better car, full warranty and less miles for the same patent. I'm so happy I'm driving again and building my credit simultaneously.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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