Northgate Chrysler Dodge Jeep RAM

2.9 out of 5 (2.9) 83 reviews

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Average Rating

2.9 out of 52.9
83 lifetime reviews.
this dealer
2.9 out of 5
Customer Service
1.3 out of 5
Quality of Repair
3.3 out of 5
Overall Facilities
3.2 out of 5
Buying Process
Not Applicable
Friendliness
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Reviews

  • 1.0 out of 5
    crappy service
    September 24, 2016

    Took our 2012 jeep to check why the AC was not blowing cold air on passenger side. The dealership took apart dash and found problem. After they put d...ash back together we picked it up and now the AC fan does not work properly. It cuts off periodically and goes to the lowest speed without anyone changing it. Took it back. They checked it again and said it was not something they did. It was just something that happened and it would cost an additional 200 to fix for something they did. The fan was working just fine before we brought it in the first time.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 1.0 out of 5
    Damaged my Vehicle
    September 14, 2016

    I let my vehicle to get serviced and I had two door dings when I picked it up. The manger was rude when I confronted them about it. I would not reco...mmend this dealership.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 5.0 out of 5
    Great service, very clean, informative
    April 24, 2014

    We had a very good experience working with our salesman, Michael. He was informative about the vehicle we were purchasing. He went out of his way to h...elp us with getting the best rate on our loan.

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    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 5.0 out of 5
    My review
    March 18, 2013

    This dealership was excellent with the service and the pricing of there vehicles. Dustin Loesche was the salesman that I had and he was great, he knew... how to sell his cars. I highly recommend this dealership to anyone who is looking to buy a car.

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    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 1.0 out of 5
    Not Worth Your Time
    January 15, 2013

    I would rate these gentlemen, and I use the term loosely, poorly. I normally don't write reviews but there are times when you feel so frustrated that... you can't help but share your experience. From the moment I walked in the door I could feel that things weren't going well. I heard a man from a glass office yelling at one of his salesmen. I was approached by a person, Brian Emerson, because I was looking at the cars in the showroom and he immediately came on strong and wouldn't stop pushing me to buy. Maybe he needed to meet a quota or something. I told him I was just looking and when I was leaving and he waved goodbye as if he was glad to see me go.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    2 people out of 3 found this review helpful. Did you?

  • 5.0 out of 5
    2007 Grand Cherokee purchase
    April 9, 2012

    Dwayne Smith did a great job as sales person for my daughter. Price was reasonable for the excellent condition of the Jeep. A couple minor difficultie...s, but they were worked out. The Jeep had to go into service a few days later for a minor brake problem. It was repaired at N/C. Second purchase from Northgate and it won't be our last.

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    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?

Northgate Chrysler Dodge Jeep RAM
8536 Colerain Ave Cincinnati, OH 45251
New (513) 245-4470
Used (513) 245-4492
Service (513) 245-4473
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