Porsche of the Village, Maserati Cincinnati, Alfa Romeo of Cincinnati, and Volvo Cars of Cincinnati East

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Reviews

4.8
(36 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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1.0

My wife and I were looking very specifically, for a

My wife and I were looking very specifically, for a white, Maserati Levante Modena, with red interior. We narrowed the search down to two dealerships who both had one on the lot. I called Maserati of Cincinnati and spoke with Scott Biehl, who I believe is the sales manager. He was a bit gruff and short with me on the phone but did let us know that the car was $10,000 off right now. Everything sounded great, so I asked him to send over some financing and lease estimates. I was expecting a call back within the hour and didn’t hear back so I left him two messages. Never got a response, and that car is still listed for sale. We ended up going to Bennett Maserati of Allentown instead, and drove home in our new Levante last night! Very happy with our purchase. Thanks for nothing Scott 😘.

5.0

Great to work with Billy Rackley and Devon

Great to work with Billy Rackley and Devon White… Professional, knowledgeable, great follow-up… Made buyina pleasure…..

5.0

In a world where mediocrity seems to be the rule, Porsche

In a world where mediocrity seems to be the rule, Porsche of the Village provides exquisite automobiles, fantastic customer service, and a peerless experience. Well done, Rob Bernard; my regards to you and all of your colleagues (AJ, Brendan, Joe & Nolan) that we interacted with this past Saturday. We love our Panamera 4S. Do not hesitate to deal with this group of consummate professionals!

5.0

Have had difficulties with renewing WiFi and other...

Have had difficulties with renewing WiFi and other connect services for our Cayenne. Tried the 800 number (don’t bother unless you have hours to waste) also tried the Porsche e-mail, another waste of time. Actually went to the dealership in West Palm Beach. Some of the people were nice, but unfortunately useless. Finally called Village Porsche in Cincinnati. A very nice and helpful person named Melanie helped us over the phone and fixed our problem. She was very courteous and patient. She told us she had never done what we requested, but would do her best. Great customer service!!

5.0

Sales experience beyond expectation

We took delivery of a new 2020 Porsche 911 cabriolet on May 28 after working with AJ Murphy and Rob Bernard at the dealership. From start to finish from negotiation to delivery was a great experience. As I have taken delivery of a number of vehicles in the past 40 years this was - by far - our best total experience. Friendly, courteous, professional, knowledgeable, fair - I literally "kick myself" for not having bought a car with them earlier. In the two weeks since taking delivery they have had routine follow ups and check-ins to ensure the post experience has been exceptional. I can only say that my wife and I have been impressed and are now "raving fans" of the dealership. Its a great team and they have definitely delivered above my (very high) expectations. I love the new ride but also look forward in returning to see them for another one sooner vs. later!

5.0

Great Experience!!

Just picked up my new Macan and I just love it!! I must say everyone was great! They treated me with courtesy and respect from the start. Trey, A.J., Aziz and Bill were very professional without being stuffy. I'd like to thank Aziz in particular. He was wonderful to work with and obviously knows his stuff. GREAT JOB!!

5.0

David Proffit is a gem!

I have had my Porsches (4) serviced at Porsche of the Village for the past 15 years. During that time I have worked closely with David Proffit the service manager to feel 1000% comfortable with the work needed and the best solutions to my service problems. In addition to the standard service of the cars, David has helped me with the winter-to-summer switchover and back, even when I had a car change in the middle of it requiring a size change - he was a magician! You may have heard that "It isn't just about the cars, its about the people?" Well David is the reason people say that!

5.0

Jim was excellent in all categories. He was very...

Jim was excellent in all categories. He was very responsive in getting back to me. He was very courteous. He was very fair in negotiations. He went above and beyond.

5.0

This was an out of state purchase. Jim was great. Helped...

This was an out of state purchase. Jim was great. Helped me with my trade in and shipping as well. Very happy with the purchase. Would do business again and would recommend to others as well.

4.8

I purchased a 2011 Porsche Carrera S a couple of months...

I purchased a 2011 Porsche Carrera S a couple of months ago from this dealership. Everything was handled via email and the salesman, Jim Mohrfield, made the buying process very easy and was even able to find better financing terms with a local bank in their area. I live in Texas, so Jim even helped secure transportation of my Porsche from their dealership in Cincinnati, OH to my driveway. I would definitely consider this dealership again for any future purchases and Jim was a great guy to work with throughout the entire process.

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