Porsche of the Village, Maserati Cincinnati, Volvo Cars Cincinnati East

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Reviews

Average Ratings

3.9
18 lifetime reviews.
  • great experience

    Phenomenal customer service from the service advisors, sales people, lot techs, and cashiers. Best car washes ever


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    Phenomenal customer service from the service advisors, sales people, lot techs, and cashiers. Best car washes ever

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • nice place

    Very nice salesman. Clean dealership. Very good place to shop


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    Very nice salesman. Clean dealership. Very good place to shop

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
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  • Dr. Siegel potential buyer

    poor, initial contact, asked about a certain pre owned vehicle, it was brought to the front in terrible very unclean condition after invitation to...


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    poor, initial contact, asked about a certain pre owned vehicle, it was brought to the front in terrible very unclean condition after invitation to visit. asked for driving records from vehicle with interest in potential purchase, no response, spoke with sales manager, no response still, left another Email with salesman, requesting records due to miles on this model, Still no response. Un= professional and very poor interaction with this location.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Top Notch

    This is a classy dealership that treats you will respect even if you don't look like you can afford a Porsche. David in Service is great and their...


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    This is a classy dealership that treats you will respect even if you don't look like you can afford a Porsche. David in Service is great and their repairs, while not cheap, are extremely professional and high quality. Both sales managers, AJ Murphy and Scoonover are high knowledge, no pressure car enthusiasts.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • Fantastic Experience

    Porsche of the village made it easy on an out of town internet purchaser! Bruce, AJ, and the team were great to work with! Now, if you only owne...


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    Porsche of the village made it easy on an out of town internet purchaser! Bruce, AJ, and the team were great to work with! Now, if you only owned a shipping company, LOL!!! ;-)

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent experience! Rob was great!

    Rob was great to deal with; knowledgeable, flexible and related to me as an individual. Best car buying experience I have had in a long time.


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    Rob was great to deal with; knowledgeable, flexible and related to me as an individual. Best car buying experience I have had in a long time.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Decent

    not very friendly when I got my Volvo serviced. The repairs were done well, and my car was washed, which was nice, but the people that I dealt wit...


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    not very friendly when I got my Volvo serviced. The repairs were done well, and my car was washed, which was nice, but the people that I dealt with, other than the cashier and person who washed my car weren't very friendly. Also, it does not really feel like a luxury dealership, a little outdated, I've seen nicer chevy dealers.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • attempted purchase

    attempted to make deal over internet and right when the deal was about to close, they stopped calling. I had to chase them down only to find out t...


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    attempted to make deal over internet and right when the deal was about to close, they stopped calling. I had to chase them down only to find out they sold the car?

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Good service

    Good service and nice facility, I really like the car I purchased from this company.


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    Good service and nice facility, I really like the car I purchased from this company.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Trust!

    I made a deal over the phone just before the dealership closed. I indicated I would wire a deposit as I'm in Chicago and could not drive over to d...


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    I made a deal over the phone just before the dealership closed. I indicated I would wire a deposit as I'm in Chicago and could not drive over to drop a check. The manager Jim agreed to send me a copy of the sticker which completed the deal. I contacted the dealer the following day as agreed only to be told the car sold the previous evening which seemed strange as I made these arrangements after the dealership closed. The following morning I got a copy of the original sticker in my email from the Manager (Jim) with whom I had made the deal. I realized at that point that the car had not been sold the night before but that same morning. It seems clear that Porsche of the Village considers no agreement over the phone or by email/text to be valid if they get a better offer, No attempt was made to contact me to before selling this car to another buyer. No request for an earlier deposit be wired! Nothing! I have all of the discrepancies documented and have contacted Porsche USA. In short don't expect that any car you find online is yours, at a certain agreed upon price, unless you are standing at a bank ready to wire a deposit. Ethical is not at the top of this dealership's list of priorities. Take my advise and shop elsewhere!

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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