Walker Toyota Scion

Reviews

4.4 out of 5 4.4
121 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    November 9, 2018

    Customer service and quality of vehicles is supurb. 5 star company. I highly recommend them to anyone looking to purchase a vehicle. Thanks for your help... in my car buying experience.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    July 5, 2018

    Scott was helpful, knowledgeable, polite, and made the buying experience as stress-free as possible. He even came in on his day off to assist us!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • July 12, 2018

    quick and easy as i knew what I wanted and it was as advertised. Good Job James Comer! I was and am very pleased with my purchase and overall helpfulness... of all staff members.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    May 15, 2018

    I would not recommend this dealership to a friend, there was no follow through , the salesman seemed lazy , he didn’t offer for me to test drive , I... will be shopping elsewhere .

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    March 26, 2018

    Just purchased a new Rav4 from Mike Severs at Walker Toyota and it was by far the BEST car buying experience I have ever had. Those Guys ROCK! From Sales... (Mike Severs), to Finance (Hadi Imam), to the General Manager, everyone was so kind and very helpful. They worked very hard to get me the best deal. I'm already a Toyota Girl for life, and now Walker Toyota has earned my business for life. Well worth the drive from Cincinnati!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    March 26, 2018

    Just purchased a new Rav4 from Mike Severs at Walker Toyota and it was by far the BEST car buying experience I have ever had. Those Guys ROCK! From Sales... (Mike Severs), to Finance (Hadi Imam), to the General Manager, everyone was so kind and very helpful. They worked very hard to get me the best deal. I'm already a Toyota Girl for life, and now Walker Toyota has earned my business for life. Well worth the drive from Cincinnati!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    March 14, 2018

    Best car buying experience ever. From Shaun Staley in sales to Kyle in finance everyone was first class . Made me feel like i was part of the family.... I left feeling like everyone not only did a good job , but went out of their way for me.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    February 20, 2018

    Best car-buying experience ever with Rose Dillon-Wilson at Walker Toyota! Never dreamed buying a car could be this much fun, but she made it a blast.... Rose was knowledgeable, up-front, and made us feel like old friends. There were absolutely zero of the tired high-pressure sales tactics that so many other dealers still tried to use on us. Also very pleased to find several women and people of color working on the sales floor. Couldn't be happier that we asked for Rose . . . thanks also to Tim, Josh, and Hadi, you guys rock!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    January 16, 2018

    Walker had a used vehicle that caught my attention on cars.com. I visited to test drive and liked it. After thinking it over for a few days and looking... at similar cars elsewhere, I decided to make an offer on the car at Walker. I live more than 1 hour away, so I called back to make an offer over the phone. After a couple rounds of back-and-forth negotiation, the salesman and I agreed to a price over the phone. Within hours, I was in the dealership, check in hand, ready to close the sale. Got all the way through the process and down to the last step, and the price on the bill of sale was $1,000 more than we had agreed to just hours earlier!!! Their excuse for why they changed the price was not credible. The salesman acknowledged openly that he and I had in fact agreed to a lower price - he even had it in his own handwriting! But yet they would not honor it. That is just bad business and questionable ethics. They might have thought that once they had me back in the dealership after driving so far, that I would cave in and agree to a higher price. It didn't work - I walked. And I won't be darkening the door of this dealership again. I'm out many hours of my time and a half tank of gas, and also emptied of any trust in this organization.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    November 29, 2017

    Could not have been more pleased with my experience at Walker Automotive. Sales Rep Shaun Staley assisted in the purchase of the car months before I purchased.... I could not believe the integrity shown by the dealership but especially Shaun. This is the first car I have purchased and Shaun helped relieve much of the stress that comes with purchasing your first car out of college. If you're looking for a Toyota I would highly recommend going through Shaun Staley at Walker Toyota.

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    Shopped for a new car
    Did make a purchase
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