New 888-708-0325 Dealer Website
Used 888-707-0322 Email Dealer
Service 866-480-5734

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Sales 8:30 AM - 9:00 PM
Service 7:30 AM - 5:30 PM
Mon 8:30 AM - 9:00 PM
Tue 8:30 AM - 9:00 PM
Wed 8:30 AM - 9:00 PM
Thu 8:30 AM - 9:00 PM
Fri 8:30 AM - 9:00 PM
Sat 8:30 AM - 8:00 PM
Sun Closed
Mon 7:30 AM - 5:30 PM
Tue 7:30 AM - 5:30 PM
Wed 7:30 AM - 5:30 PM
Thu 7:30 AM - 5:30 PM
Fri 7:30 AM - 5:30 PM
Sat 8:30 AM - 4:00 PM
Sun Closed
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Reviews

4.8
Average based on 473 reviews.
  • Quality Customer Service

    Valerie is awesome! She listened to my concerns and was very professional. She went above and beyond and has excellent customer service. Service w...

    Dealer Response

    We appreciate your response, Rona! Please let us know if there's anything else we can do for you. Drive safe and see you on the road.


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    Valerie is awesome! She listened to my concerns and was very professional. She went above and beyond and has excellent customer service. Service was done in a timely manner. Thank you very much Valerie.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your response, Rona! Please let us know if there's anything else we can do for you. Drive safe and see you on the road.


    Hide Full Review
  • Ford visit

    Great service, workers who greeted me in the beginning were nice, shuttle driver was polite and very professional. The workers at the front desk w...


    Show Full Review

    Great service, workers who greeted me in the beginning were nice, shuttle driver was polite and very professional. The workers at the front desk was grest, very fast and communicates well.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Its the little things

    I walked in for a battery replacement. Since I work out of my car, I didn't have anywhere to go. Jason understood and was sympathetic to my situ...


    Show Full Review

    I walked in for a battery replacement. Since I work out of my car, I didn't have anywhere to go. Jason understood and was sympathetic to my situation and got my car ready as fast as they could. Great service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service & Repair

About Our Dealership

Dealer on Cars.com since November 2013

Message from Mark
Update:
You are a valued part of Honolulu Ford's Ohana, and the reason that we report to work. It is through this relationship that we would like to share with you our desire to improve our community. In Hawaii, the family is under attack from many different fronts. Whether it is work, traffic, school or social, many are spread too thin. After much soul searching, we have decided to put our families before profits and close our dealership on Sunday. We trust that this statement to the community will serve on many different fronts:
Our business will be open six days and 24/7 on the Internet.
On Sunday the community will have the opportunity to tour our $19,000,000 inventory without talking to a salesperson. Kick the tires, review the colors and check prices all at your leisure. (We will have a number of vehicles marked down for our Silent Sunday sale, where the price will be honored on Monday!)
This may encourage other businesses to recognize the importance of family within the community and make accommodations.
We are bold in our desire to improve the quality of life for our ninety families that depend on Honolulu Ford for their living. Please take a minute and respond with your thoughts on our new direction.
Mahalo,
Mark Benson

"Ohana since 1954"