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Reviews

Average Ratings

2.3
Average based on 3 reviews
  • Worst experience ever!

    Worst buying experience ever! During negotiations salesman wouldn't say how much I would be getting for my trade. He came back with a sheet of pap...

    Dealer Response

    Thank you for taking the time to provide your feedback from your visit at Audi Hawaii. We regret your dissatisfaction with your experience. We are...


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    Worst buying experience ever! During negotiations salesman wouldn't say how much I would be getting for my trade. He came back with a sheet of paper and asked me which payment I wanted. One was with zero down, one with 3k... He didn't even know the terms of the loan. (Interest rate or length). Ended up getting a Lexus. Much better service there!

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to provide your feedback from your visit at Audi Hawaii. We regret your dissatisfaction with your experience. We are equally disheartened that the service you received did not meet the very high standards our customers have come to expect and usually receive. We take all of these comments and suggestions as opportunities to improve our business and, of course, our customer's service experience. Mandy N. Davis Online Sales & Marketing Manager


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  • Highly Recommend Audi Hawaii

    Chris Alvarez is a very knowledgeable, professional salesman. The staff at Audi Hawaii is very friendly and professional and the whole buying expe...


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    Chris Alvarez is a very knowledgeable, professional salesman. The staff at Audi Hawaii is very friendly and professional and the whole buying experience was so much better than we've had before. I highly recommend them. We bought an Audi A4 and are very happy with our purchase from start to finish!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Worst shopping experience ever!

    I was in the market for a vehichle, either a A8L or 750Li. It was a very easy decision after my experience with the JN Automotive group. They came...


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    I was in the market for a vehichle, either a A8L or 750Li. It was a very easy decision after my experience with the JN Automotive group. They came off as snobby and greedy. I even met with the owners son (as their last ditch attempt to sell me) and he was more like a used car salesman than a sales manager. They mark up their cars and think we are fools as customers. After all that, I went straight to BMW and got the 7er. The 750Li was a bit more expensive due to more options than the A8L which I was more than happy to pay after my experience with JN. It is a shame that Audi in Hawaii has such a bad reputation for poor customer service. I will never go back there again, nor will I recommend this dealer to anyone.

    Shopped for a new car
    Does not recommend this dealer
    Did not make a purchase
    21 people out of 23 found this review helpful. Did you?

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