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Reviews

Average Ratings

5.0
14 lifetime reviews.
  • Great Audi experience

    I recently went down to Velocity to look for a new Audi, John Ohtani exceeded all my expectations. He was very knowledgeable on the cars I was loo...


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    I recently went down to Velocity to look for a new Audi, John Ohtani exceeded all my expectations. He was very knowledgeable on the cars I was looking at. If I do decide to buy an Audi, I definitely will go back to see John Ohtani. I think anybody that is looking for an Audi, should go see him. Thanks again John!

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Great and unique experience

    My experience here was unlike any other I have experienced at a dealership. Ryan and the concierge staff were very hospitable and energetic! I was...


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    My experience here was unlike any other I have experienced at a dealership. Ryan and the concierge staff were very hospitable and energetic! I was shown the vehicle I wanted to see (A 2017 A4) and was certainly sold on the product. I was also offered water and coffee right as I arrived which was appreciated. Now for the next step.... Thank you Ryan and team for a great experience!

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Best service, I drove out with a new car

    The wife wanted to take a look at Audi but I was pretty Hesitant because of past used Audi I picked up at a honda dealership, but I said what the ...


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    The wife wanted to take a look at Audi but I was pretty Hesitant because of past used Audi I picked up at a honda dealership, but I said what the heck and went a long with her. We were greeted with friendly service. We inquired about a few vehicles, but mostly about the Q5. We were able to see the vehicle and test drive it within minutes of arriving. We loved the experience with our salesman and the experience test driving the Q5 we bought the SQ5 and had it ordered from Germany. We would definitely go back.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Highly recommend

    Right off the bat, Audi's new facility is amazing. The workers were very friendly and greeted me as I came in. As I was waiting for my car to be f...


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    Right off the bat, Audi's new facility is amazing. The workers were very friendly and greeted me as I came in. As I was waiting for my car to be finished, I actually got to sit in a Lamborghini in the other show room! James made the process quick and easy. You can set up an appointment ahead of time as well. I had purchased the new Q5 and driving it off the lot felt awesome. Highly recommend!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Service is amazing!

    I have never been to a dealership in my life. Normally, I buy cars from owners but Drew was so knowledgeable and accommodating that it felt like I...


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    I have never been to a dealership in my life. Normally, I buy cars from owners but Drew was so knowledgeable and accommodating that it felt like I was buying a car from a friend! He made my options affordable and realistic for me.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Robert Townsend AMAZE

    I had an amazing time at Velocity Honolulu, where Audi Honolulu is located. Brand specialist at Audi, Robert Townsend, made the process so smooth ...


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    I had an amazing time at Velocity Honolulu, where Audi Honolulu is located. Brand specialist at Audi, Robert Townsend, made the process so smooth and comfortable. I am extremely happy with my beautiful Audi 2017 A3.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great experience

    To start, this was my first time ever buying a brand new car. I was adamant on proceeding with a new car purchase because I didn't know what to ex...


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    To start, this was my first time ever buying a brand new car. I was adamant on proceeding with a new car purchase because I didn't know what to expect and whether I would qualify. I headed there anyway because I've always been a big audi fan and they were the only Audi dealer in Hawaii! I've always had this notion that all sales people were sleezy, but to my surprise, everyone here seemed genuine and happy to assist! I had an appointment with William who I was referred to by a family member who bought from him as well. He was great and even gave me a tour of the facility! I'd recommend anyone to come by here. Essentially pressure free and feels like I was at a hotel!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great service

    The staff at Audi were very friendly, helpful, and knowledgeable. Tam helped me out when I went in and it was a great experience. He seemed to kno...


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    The staff at Audi were very friendly, helpful, and knowledgeable. Tam helped me out when I went in and it was a great experience. He seemed to know a lot about the cars. My simple inquiry lead to a lot of knowledge. Definitely hope to be back soon.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Unbeatable Service!!

    I went in on my day off expecting to just browse for a vehicle, then take a look at other dealerships. When I walked in I was greeted with a warm ...


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    I went in on my day off expecting to just browse for a vehicle, then take a look at other dealerships. When I walked in I was greeted with a warm welcome by a sharp young man named Tam Le. He was very knowledgeable with all Audis and took the time to give me all of my options and was never pushy. Impeccable customer service. In the end, I knew I didn't need to look at other dealerships and I rolled off with a brand new Audi A4 that had everything I was looking for, and more! Tam even took the time to make sure I knew how everything worked and was set up properly as far as connecting the blue tooth with my phone, using the navigation system, and other cool accessories. I highly recommend Tam Le from Audi Honolulu. It was definitely worth spending my day off!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Awesome experience!

    Audi Honolulu just opened up their new location in Honolulu. Wanted to go check it out, and also look at some new cars. First, when I walked in th...


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    Audi Honolulu just opened up their new location in Honolulu. Wanted to go check it out, and also look at some new cars. First, when I walked in their workers greeted me. The valet guys were there to answer questions as I was a bit confused since there were multiple brands in the velocity building. Right after finding my way in, James was really helpful with showing me around. I didn't know velocity was not only a car dealership, but also was adding in other things, like the restaurant. I thought that was pretty interesting because other dealerships I had visited on the island were not like such. After showing me some of the new models, James showed me some of the great tech features in some of them. I was able to go through the entire buying process, smoothly and without issues. Great overall experience and would really recommend others to coming here. Awesome service.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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