Purchased A VERY EXPENSIVE lemon here. Has been in shop 3 times within months. Shop is rude and gives you total run around. Ignores customers who need... service and talk you into getting a warrenty but then say warranty doesnt cover everything after you need to make appoinment for fixing an already EXTREMELY EXPENSIVE vehicle. They will sell you A LEMON at outrageous price. When a check engine light comes on they make you wait 5 days before they will help you. Totally wasted a day going in to shop for 3 hours basically for nothing because service manager told me to bring it in but after waiting 3 hours told me cant help me so i drove off with my engine light still on after waiting 3 hours for nothing. Everytime I bring in the lemon they are rude and ignore us. Let alone your still paying for a warrenty for basically nothing cuz it dont cover xxxx yet they talk you into getting it. Totally ripped off by them. I have a car problem they cant seem to fix or figure out how to fix and then try to give attitude to you for having to bring it in. Lady at sevice is rude with no empathy and shop cant fix cars if they did fix it accurately it wouldnt keep braking... Such a total nightmare experience constant inconvience to have to take a vehicle to the shop for repairs. I have owned many vehicles and not one has ever had these problems ever. Spending a lot to fix a car that shouldnt be braking.
I appreciate the good nature of all the folks that work there. They are thoughtful, kind and efficient. I feel confident that my truck is in capable... hands.
Awesome service on my brand new veichle. No problems with this dealership
The atmosphere, upon entering Kuhio Auto Group Building, was very welcoming..staffs were courteous and helpful, particularly, Kristy who processed my City-Express... Chevrolet's work order for repair.
Service Det> personnel conducted themselves in a polite and professional manner. During the time I was waiting for my car, I was updated and my questions... were promptly answered. In the past I have taken both of my cars to Kuhio Motors because of the quality service performed by Kuhio personnel (both Service Directors and technicians).
THEY MAKE YOU FEEL LIKE PART OF THE FAMILY. I HAVE BEEN USING THEM FOR OVER 20 YEARS. THEY KNOW HOW IMPORTANT THE CAR IS TO ME (CORVETTE) AND GO ABOVE... AND BEYOND TO ENSURE WORK IS DONE CORRECT.
Fast and friendly service! I depend on my vehicle for my job and would definitely recommend Kuhio Auto Group.
Give all the staff a raise. Make Peter BRUN the general manager of customer service.
everyone, especially paul and kai, always make sure miss katy is road-worthy. she's been such a good car, I only have to bring her in once a year for her... check-up. I trust them to keep her safe for the road.
I appreciated the professionalism of each employee with whom I spoke. I appreciated the cooperation in assisting in the multifaceted process to accomplish... the task to purchase a car that I was looking for regarding "inclusions". I am pleased with my purchase.