Keith Pierson Chevrolet Cadillac

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Reviews

Average Ratings

4.4
105 lifetime reviews. Includes reviews of Keith Pierson Chevrolet Cadillac from DealerRater.com
  • Waranty claim

    Service writer George was courteous and helpful as was the car jocky. Not much else I can say. No pushy sales people approached me.

    Dealer Response

    Thank you for leaving us this great review, Mark. We are very happy to hear that George could be so helpful and courteous during your recent visit...


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    Service writer George was courteous and helpful as was the car jocky. Not much else I can say. No pushy sales people approached me.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us this great review, Mark. We are very happy to hear that George could be so helpful and courteous during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Regards, William McVadon - General Manager - wmcvadon@felixsabatescc.com


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  • Such a great Experience!
    May 17, 2017

    Leonard was very friendly and helpful. He walked me through the entire process and explained every step in details. This has been by far the best ...


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    Leonard was very friendly and helpful. He walked me through the entire process and explained every step in details. This has been by far the best car dealership experience ever. I would definitely recommend him to any of my friends that's looking for a car. Thank you so much!

    Does recommend this dealer

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  • New car purchase
    May 17, 2017

    I had the pleasure of working with Leonard while looking for my next vehicle. I spoke to him a few months back and even thought he wasnt able to ...


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    I had the pleasure of working with Leonard while looking for my next vehicle. I spoke to him a few months back and even thought he wasnt able to fulfill my needs at that time he was persistant on getting as close to what i wanted and what would fit in my budget by all means. The fact that he listened and wasnt the typical pushy car sales man was greatly appreciated! Then the finance manger was the icing on the cake

    Does recommend this dealer

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  • service

    I left my car for service with a problem on turn signal and alarm later came back to find out they had taken the car out off the lot add 5 miles w...

    Dealer Response

    Thank you for alerting us of this issue. Our top priority is delivering 100% customer satisfaction and we are very sorry to hear about your experi...


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    I left my car for service with a problem on turn signal and alarm later came back to find out they had taken the car out off the lot add 5 miles with out my permission the car had an electrical problem no need to drive the car out off lot test drive or joy ride ?

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 3 found this review helpful. Did you?
    Dealer Response

    Thank you for alerting us of this issue. Our top priority is delivering 100% customer satisfaction and we are very sorry to hear about your experience. I would really appreciate the chance to speak with you regarding this matter. Please contact me at your earliest convenience. I look forward to speaking with you. Regards, Alex Diaz, adiaz@keithpiersoncc.com


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  • Outstanding service and phenomenal staff!!

    We came in on short notice for a vehicle they listed the same day. After dealing with so many of the horrible Miami dealers who think they're the ...


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    We came in on short notice for a vehicle they listed the same day. After dealing with so many of the horrible Miami dealers who think they're the next best wannabe Jay-Z salesman, it was so refreshing to walk into this place and have an immediate atmosphere of kindness, humor, respect, and honesty. We had Karina help us with the online listing and she handed us over to Tony as our salesman. These two are an amazing duo! If you're in Florida...heck, anywhere in the southeastern US...you need to come here for your next car. They're a Chevy dealership, but we found a used car that we'd been looking for forever. They were super friendly and perfectly open and honest the entire time, even though it was a used car and not at a huge price. These guys are amazing...and I don't say that very often about dealerships! I highly recommend anyone looking for a new or used vehicle to stop by and see what they have! You won't be disappointed!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Fast & Friendly Service
    February 21, 2017

    Very nice helpful staff, especially Eddy who kept me informed and was very courteous. I would recommend this service center anytime. My car was d...


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    Very nice helpful staff, especially Eddy who kept me informed and was very courteous. I would recommend this service center anytime. My car was done in 1 hour and there were no issues whatsoever.

    Does recommend this dealer
    Came in for service or repair

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  • Awesome people

    Great deal, awesome vehicle... nothing more to say!

    Dealer Response

    We appreciate the kind words, Angie. We look forward to seeing you again in the future! Regards, Alex Diaz, adiaz@felixsabatescc.com


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    Great deal, awesome vehicle... nothing more to say!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate the kind words, Angie. We look forward to seeing you again in the future! Regards, Alex Diaz, adiaz@felixsabatescc.com


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  • Great customer focus

    Our salesperson, leanord Hankerson was very attentive and made our visit a positive experience throughout the purchasing process.

    Dealer Response

    Thank you for taking the time to write this review. I'm pleased to hear that Leanord was able to provide an efficient and overall positive experie...


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    Our salesperson, leanord Hankerson was very attentive and made our visit a positive experience throughout the purchasing process.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to write this review. I'm pleased to hear that Leanord was able to provide an efficient and overall positive experience. Regards, Alex Diaz, adiaz@felixsabatescc.com


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  • HORROR STORY OF THIS DEALER
    January 15, 2017

    DO NOT LET FRANCOIS BE YOUR SALES PERSON, HE LIED TO ME ABOUT EVERYTHING. WHEN I PURCHASED MY 2017 CHEVY CRUSE, IT WAS IMPERATIVE FOR ME TO HAVE ...

    Felix Sabates Chevrolet Cadillac

    Laura, I am concerned by your review and would love the opportunity to address it for you. Your satisfaction is extremely important to me and our ...


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    DO NOT LET FRANCOIS BE YOUR SALES PERSON, HE LIED TO ME ABOUT EVERYTHING. WHEN I PURCHASED MY 2017 CHEVY CRUSE, IT WAS IMPERATIVE FOR ME TO HAVE CRUISE CONTROL, HE SAID OKAY I WILL GIVE YOU CRUISE CONTROL ( NEVER DID HE STATE IT WAS GOING TO BE AN AFTER MARKET YEAR 2000 STICK OR THAT THEY WERE GOING TO MAKE A HOLE IN MY STEERING WHEEL FOR IT). WHEN I TOOK IN IN TO FOR THEM TO INSTALL THE CRUISE CONTROL, WHOMEVER THEY OUT SOURCE THE JOB TO DROVE MY CAR FROM HOMESTEAD TO POMPANO OF BEACH FOR THE SERVICE. I NEVER GAVE PERMISSION FOR THIS AND THE ONLY REASON I FOUND OUT WAS BECAUSE OF MY SURPASS AND BECAUSE MY PROGRESSIVE SNAPSHOT KEPT RECORDING EVERY TIME SOMEONE DROVE IT. NEEDLESS TO SAY THAT MY DRIVING RATING WENT FROM AND A+ TO A C. WHEN I CONFRONTED FRANCOIS ABOUT HE SAID THAT IT'S NORMAL FOR MY CAR TO BE DRIVEN WHEN THERE IS SERVICE. YES THAT IS TRUE WHEN IT'S BEEN TESTED AND MOVED, WHEN IT'S BEEN OUTSOURCED THE COMPANY IS SUPPOSED TO PLACE THE CAR IN A BED AND TAKE IT THERE, NOT DRIVE IT AS IT A LIABILITY. THEM I EXPLAINED TO FRANCOIS HOW I CAME TO KNOW WHY IT WAS DRIVEN AND HOW MY PROGRESSIVE RATING WHEN DOWN AND HE SIMPLY SAID AND I QUOTE " WE ARE NOT RESPONSIBLE FOR HOW OUR EMPLOYEES DRIVE YOUR CAR". WHEN MY CAR WAS FINALLY READY I WENT IN WITH ALL THE PAPERWORK AND SPOKE TO ALEX THE MANAGER AND HE SAID HE WAS GOING TO FIX THE PROBLEM AS I HAD ALL THE DOCUMENTATION THAT SHOWED HOW THEY DID ME WRONG. A WEEK LATER AND OTHER RESPONSE FROM ALEX, I CALLED AND HE SAID HE WAS BUSY, TO CALL BACK. KEEP DOGGING ME FOR OVER A WEEK AND THEN I WAS TRANSFERED TO THE SERVICE DEPARTMENT MANAGER AND HE WAS EXTREMELY RUDE AND SAID HE COULDN'T DO ANYTHING FOR ME AND THAT AT BEST WHAT HE COULD DO WAS ORDER A REPLACEMENT OF THE STEERING COLUMN. NEEDLESS TO SAY I AM BEYOND MAD AND ANNOYED AT THE SERVICE OF THIS DEALER

    Does not recommend this dealer
    Felix Sabates Chevrolet Cadillac

    Laura, I am concerned by your review and would love the opportunity to address it for you. Your satisfaction is extremely important to me and our company. Please contact me at your earliest convenience. I would love the chance to talk with you more about this. Hope to hear from you soon. Sincerely, Alex Diaz, adiaz@felixsabatescc.com


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  • Professionalism

    This is my third card. Really satisfied! With everyone!

    Dealer Response

    Thank you for leaving us this great review, Karen. I'm very happy to hear that we could provide you with your third car buying experience! Please ...


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    This is my third card. Really satisfied! With everyone!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us this great review, Karen. I'm very happy to hear that we could provide you with your third car buying experience! Please come back and see us again in the future with anything else you might need. Take care! Regards, Alex Diaz, adiaz@felixsabatescc.com


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