Mercedes-Benz Of Naples / smart center Naples Hours
Finance and Lease Director
Certified Sales Consultant
Certified Internet Sales and Leasing Consultant
Certified Sales Consultant
Master-Certified Sales Consultant
Client Relations Manager
Mercedes-Benz Of Naples is all about customer satisfaction. Whether you're coming in to shop for the vehicle of your dreams or scheduling an oil change, we strive to exceed our customer's expectations.
Our goal is to establish a long term relationship with each and every one of our customers. And that starts by training all of our employees at Mercedes-Benz of Naples to treat every customer with courtesy and respect. We know your time is valuable and we'll never take you for granted. It's not about us, it's all about you, the customer, that makes Mercedes-Benz of Naples a great place to shop for a new luxury vehicle or pre-owned vehicle.
"Mercedes-Benz Of Naples - A DEALERSHIP UNLIKE ANY OTHER"
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We are happy to say that we have recently leased our fifth car from this dealership, and the service has been great and the prices have been fair.
We bought 2 cars. Melissa Cordeiro was a pleasure to work with. She was knowledgeable and responsive. The dealership is first class and very customer oriented.... Everyone we worked with from the manager to the delivery specialists were great. I highly recommend this dealership.
I am a snow-bird spending winter in Naples and I have my car serviced at MB Naples while I am here. Their service is truly exceptional. Luke Allen is a... very professional service advisor and it is always a pleasure dealing with him. Loaner car was readily available and service was performed within specified time frame. I much appreciated the courtesy wash and vacuum; car was in mint condition when I picked it up. I couldn't have done a better job myself ! Thanks to all staff for an always enjoyable experience at your dealership.
Glad to hear you had a great experience while down here for the winter! We'll see you next year!
we live out of state and we???re able to get an incredible deal from Steve and the staff of Mercedes Benz of Naples. Highly recommended!
We bought 2 cars. Melissa Cordeiro was a pleasure to work with. She was knowledgeable and responsive. The dealership is first class and very customer... oriented. Everyone we worked with from the manager to the delivery specialists were great. I highly recommend this dealership.
I HAD BEEN IN AN ACCIDENT. I WAS GIVEN EXCELLENT INSTRUCTIONS AND HAD ECELLENT CARE. I WAS OUT OF TOWN; I DO NOT LIVE IN NAPLES.'
In 1975 I bought my first vintage Mercedes Benz, a beautiful 1961 220 SEB coup. It was the second year that Mercedes introduced fuel injection . That... was the beginning of a long relationshipPurchase that has lasted 43 years. In 1979 I traded that car for a 1976 240D sedan, a far more realistic and dependable automobile, a diesel. Since that time over the passing decades I have owned many of these fine automobiles. I first met Brian Shea in the summer of 2018. I called the Naples dealership and he answered the phone. I was interested in a black 2015 E550 convertible with a stone interior, that he had on the lot. In addition this particular car had a little over 10K miles and a V8 under the hood. This V8 motor was something I had been searching for and was difficult to find. Almost all the E Class convertibles were built with 6 cylinder engines of much smaller horse power. The 550 motor in this particular automobile was produced for only a 6 - 9 month period. In order to introduce this more powerful engine into the E class convertible model much of the car had to be reinforced and strengthened at the factory. I also own a 2008 CLK 550 convertible . I had been searching for a newer E Class convertible that had the V8 performance. Brian Shea knows his cars. He is honest, professional, informed, and does not miss any details no matter how slight they may appear. I discussed in this automobile throughly with him . I could not see the car because of business and bought it sight unseen. I had the car shipped to me from Naples , FL to the Northeast in a boxed container and watched it come off the truck. It was exactly as Brian described it to me over my telephone calls. Perfect in all respects. The car was to be a gift to my son, so it had to be special. I highly recommend Brian Shea to anyone considering a purchase at the Mercedes Benz Dealership in Naples, Fl. He is "a no disappointments, no mistakes professional" , with years of experience. A rarity in todays world of business. Brian is honest , gets the job done, does what he says , and follows through. A great guy with a Boston accent. Jeffrey Jacobs
We were impressed with the Mercedes GLE with all the safety features but we had lots of questions. Nick was our sales person and he patiently answered... all our questions and was extremely well versed in the vehicle and all our options. We ordered our GLE last spring and Nick made the order and pickup seamless. He even had us picked up at the airport when we returned from Maine. Nick and Brock both walked us through our new car and showed us how everything worked. I love our new Mercedes and would highly recommend Nick and the Naples Mercedes. Great folks to work with and look forward to many years of association.
We had a wonderful European delivery of our GLC 300, this past March. We were three months in Europe, mostly Spain. The pick up experience in Stuttgart... was exciting and informative. The car itself was perfect and so much less expensive than a rental!! It was delivered to Naples where Adam took care of everything, including starting it every week, as they kept it inside waiting for our second delivery, here in Naples! He kept us informed of every step toward our delivery here in Naples. This second delivery was professsional and even more informative, especially with the delership???s concierge service with John. After 4 BMWs, I am a Mercedes Benz converted. Everyone in this dealership is pleasant and professional, even up to one of the owners who introduced himself on two different occasions and was sincerely interested in our European trip and pick up. A super satisfied customer Tim Adams
It was great working with Adam to purchase my new car . He helped me select the perfect car, was always reachable & responsive. Even when it was his day... off!! Best car purchase experience I have had so far. Melissa, Corey & Tom were v nice to deal with too. Awesome team at Mercedes-Benz of Naples.
Internet Sales Manager