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Toyota of Bourbonnais

(1,794 reviews)
Visit Toyota of Bourbonnais
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 12:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
2024 consumer dealer award
View 14 awards
2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (888) 719-4065 (888) 719-4065
Used (888) 340-6395 (888) 340-6395
Service (866) 692-6727 (866) 692-6727

Inventory

See all 96 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since December 2005.
Enjoy dealing with the same person during the process! We know it can be frustrating dealing with huge stores that bounce you around from person to person then manager to manager. Here you will have your own DEDICATED professional helping now AND in the future! We're proud to have earned THOUSANDS of online reviews with 4.9/5.0 average! Ask whatever questions to help make the process easiest for you. We'll provide the information needed to make a well informed educated decision that you're comfortable with! Have peace of mind knowing your needs will be handled professionally and genuinely! Give us a shot....you won't be disappointed!
THOUSANDS of Online Reviews with 4.9/5.0 Avg! Comfortable Easy process! Give us a chance and you'll see!

Service center

Phone number (866) 692-6727

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–12:00pm
Sunday
Closed

Meet our employees

Reviews

(1,794 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Bourbonnais from DealerRater.

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They were extremely helpful and easy to work with!

They were extremely helpful and easy to work with! I would recommend to anyone who needs a new car!

They were extremely helpful and easy to work with!

They were extremely helpful and easy to work with! I would recommend to anyone who needs a new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Janelle was easy to work with.

Janelle was easy to work with. No pressure! She took the extra time to show me all the car features and helped me set up the Car Play. I really appreciated all of Janelle's help! Thank you!

Janelle was easy to work with.

Janelle was easy to work with. No pressure! She took the extra time to show me all the car features and helped me set up the Car Play. I really appreciated all of Janelle's help! Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're thrilled to hear that Janelle made the process easy and pressure-free, and that she took the time to show you all the car features and set up CarPlay. We appreciate your kind words and are so glad you had a positive experience!

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Janelle is awesome.

Janelle is awesome. We pulled into the car lot at 6:30 PM to look at ours and by 8:30 PM. We had a new grand Highlander purchased and in our driveway. Great job Janelle.

Janelle is awesome.

Janelle is awesome. We pulled into the car lot at 6:30 PM to look at ours and by 8:30 PM. We had a new grand Highlander purchased and in our driveway. Great job Janelle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Consumer response

Should have said - Janelle is awesome! We pulled into the car lot at 6:30 PM to look at cars and by 8:30 PM, we had a Grand Highlander purchased and in our driveway. Great job, Janelle.

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Toyota of Bourbonnais is best Janelle Hindmand .

Toyota of Bourbonnais is best Janelle Hindmand .did outstanding job to made everything smooth . Thank you .

Toyota of Bourbonnais is best Janelle Hindmand .

Toyota of Bourbonnais is best Janelle Hindmand .did outstanding job to made everything smooth . Thank you .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! 🌟 We're thrilled to hear that Janelle Hindmand provided an outstanding experience and made everything smooth for you at Toyota of Bourbonnais. We'll be sure to share your appreciation with her. Enjoy your new vehicle, and we hope to see you again in the future! πŸš—πŸ˜Š

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Dan and Jeff were awesome and we really appreciated

Dan and Jeff were awesome and we really appreciated working with them. We definitely recommend this dealership for a wonderful experience.

Dan and Jeff were awesome and we really appreciated

Dan and Jeff were awesome and we really appreciated working with them. We definitely recommend this dealership for a wonderful experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We're so glad to hear that Dan and Jeff provided an awesome experience. We appreciate your recommendation and are happy you had a wonderful time working with them. We look forward to serving you again in the future!

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I had a great experience working with janelle and dan!

I had a great experience working with janelle and dan! They made everything very easy for me Janelle helped to set up my car and made sure i understood the apps. Thank you!

I had a great experience working with janelle and dan!

I had a great experience working with janelle and dan! They made everything very easy for me Janelle helped to set up my car and made sure i understood the apps. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Ii had a great experience working with Janelle and Dan ! they made everything easy!

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Janelle was great to work with.

Janelle was great to work with. She made the car buying experience very easy, and helped set up my car making sire i understood the app Thank you janelle !

Janelle was great to work with.

Janelle was great to work with. She made the car buying experience very easy, and helped set up my car making sire i understood the app Thank you janelle !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're thrilled to hear that Janelle made your car-buying process so easy and helped you feel confident with your new car and app setup. She truly cares about ensuring every detail is covered for her customers. We appreciate your kind words, and we're so glad you had a great experience with her. Enjoy your new car, and thanks again for choosing us! πŸš—πŸ˜Š

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Janelle was great, the Tacoma was just as she said and we

Janelle was great, the Tacoma was just as she said and we love. Janelle also helped us secure a great rate for our loan. Everyone was great, highly recommend Toyota of Bourbonnais !

Janelle was great, the Tacoma was just as she said and we

Janelle was great, the Tacoma was just as she said and we love. Janelle also helped us secure a great rate for our loan. Everyone was great, highly recommend Toyota of Bourbonnais !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're thrilled to hear that Janelle was so helpful and that you're enjoying your Tacoma. It's great that she helped you secure a great loan rate as well. We appreciate your recommendation and look forward to serving you again at Toyota of Bourbonnais!

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Janelle was a great assett when I was looking for a new

Janelle was a great assett when I was looking for a new vehicle. She was wonderful again to work with me!

Janelle was a great assett when I was looking for a new

Janelle was a great assett when I was looking for a new vehicle. She was wonderful again to work with me!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're thrilled to hear Janelle provided wonderful assistance once again. She's truly dedicated to helping customers find the perfect vehicle. Enjoy your new ride! πŸš—βœ¨

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Very easy.

Very easy. Loved everything about the process! Everyone was super nice. Thanks! First Toyota. Not last.

Very easy.

Very easy. Loved everything about the process! Everyone was super nice. Thanks! First Toyota. Not last.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're so glad you loved the process and found everyone super nice. Welcome to the Toyota familyβ€”here’s to many more in the future! πŸš—βœ¨

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