I always leave satisfied! They always insure my vehicle is in tip top shape!
They caused an issue that they cannot fix on my 2017 mustang the car has been at the dealership for two months and they cannot fix the problem they refused... to give me another car they cannot tell me when the issue will be resolved I feel helpless I will never do business here again
We regret that this situation has not been resolved to your satisfaction and we would like to try to restore your confidence in our business. Please r...each out to us at (956) 423-2580 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction. Your comments play a key role in the success of our business so we hope to speak with you soon.
I appreciate ford looking at alternatives for my repair rather than making me wait for parts
Very satisfied with the professional technicians and the way they explain and answer all questions asked in layman terminology.
Oralia, we're pleased to hear everything was completed to your satisfaction! Please don't hesitate to reach out if there's anything additional we can ...do for you.
Prompt at serving people there service is fast schedules are on time.The service advisors are always attentive to people and offer amenities I have never... had any problem to this day..keep up the good work!!
I asked for an appointment and received one very quickly.
Betty, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!
Great sale person ( Brenda)....got great deal on used certified explorer. ...thanks used Ford dept.. Shoppers don't be afraid to let them know what you... want to pay...."Boggus" will work with you
I took my car in for some work, it was quick and the workers explained the things that they recommended be done to my vehicle. They took their time explaining... things to me and never seemed frustrated or annoyed.
Took my car in to look at the air conditioner since it stopped working for a while and for an oil change. First time I got it serviced and took practically... the entire day. I tried to call the numbers listed on their website but none of their phone numbers worked. Had to find their local number on a regular e-phone book. The good thing is that the service fee was reasonable.
I was satisfied with the salesperson, but I really had a great experience with the finance person. She took the time to explain many things to me that... were not clear and was able to get me the best deal.