Al Packer Ford Royal Palm Beach

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Reviews

Average Ratings

4.7
164 lifetime reviews.
  • Great service

    Ashley Moore is the best. Very Professional and always has our trucks serviced in a timely manner. Treats us like we are part of the ford family. ...


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    Ashley Moore is the best. Very Professional and always has our trucks serviced in a timely manner. Treats us like we are part of the ford family. Will always visit ford for our future purchases with Glen Dunn and service with Ashley Moore.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • The worst !!!! 8 going 9 months my car has been in

    8 almost 9 months that's right I said months my car been in the body shop Al Packer Ford is absolutely the worst worst customer service work that...


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    8 almost 9 months that's right I said months my car been in the body shop Al Packer Ford is absolutely the worst worst customer service work that they did is horrific........... consumer beware don't do it

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Glenn Dunn

    Glenn was thorough and complete in his work on the lease of my car. He was not deterred by complex questions put forth by my family out of state ...


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    Glenn was thorough and complete in his work on the lease of my car. He was not deterred by complex questions put forth by my family out of state and he supported me throughout the process.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Ford Edge

    Luis Doray was my dealer. He was great. I started with a search for a Ford Escape, he patiently assisted me in a search but I found the new Escape...


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    Luis Doray was my dealer. He was great. I started with a search for a Ford Escape, he patiently assisted me in a search but I found the new Escapes smaller than I wanted. I needed something bigger. I was shown a Ford Edge, bigger and roomier. I loved it. I test drove the car. I was very pleased with the attention shown and the time it took to satisfy my desire. I also appreciated the financial assistant who got me the financial services that accommdated my monetary status. I love Ford. I've had one previously from 2005-2017. I am very happy. Thank you FORD.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Mr Robert Rehr

    Service is very efficient and timely. Ashley Moore is always very helpful, providing good advice on care and service of my vehicle.


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    Service is very efficient and timely. Ashley Moore is always very helpful, providing good advice on care and service of my vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Ashley Morre

    I was having trouble with a tire with low air. As always Ashley Moore took care of everything.


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    I was having trouble with a tire with low air. As always Ashley Moore took care of everything.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Best place to buy a car.

    Glenn Dunn makes the car buying experience smooth. The whole team at al packer ford west rocks. Especially Glenn Dunn! Thank you Glenn for a great...

    Dealer Response

    Thanks John! We're so pleased to hear that Glenn was helpful and accommodating, and made sure that all of your needs and expectations were met. W...


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    Glenn Dunn makes the car buying experience smooth. The whole team at al packer ford west rocks. Especially Glenn Dunn! Thank you Glenn for a great car buying experience. Everyone should go see Glenn dunn and the team at al packer west if they want a great car buying experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks John! We're so pleased to hear that Glenn was helpful and accommodating, and made sure that all of your needs and expectations were met. We appreciate your recommendation and hope you're enjoying your new car! Regards, Al Packer Royal Palm Beach


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  • Al Packer Ford West and sales person Ivan J.

    Ivan J. Is top notch. Painless and smooth transaction for a lease. Would highly recommended Al Packer Ford west and Ivan. I would return to get a...


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    Ivan J. Is top notch. Painless and smooth transaction for a lease. Would highly recommended Al Packer Ford west and Ivan. I would return to get another car from him and this dealership without a second thought.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Mark Dorminey

    Ashley Moore did an excellent job of getting me taken care quick and thorough. He explained to me what they would look at and repair on the car an...


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    Ashley Moore did an excellent job of getting me taken care quick and thorough. He explained to me what they would look at and repair on the car and he also set me up with a driver that would take me to work and pick me up when the repairs were complete. Ashley also called me and discussed what the mechanic had found and asked me how I wanted to proceed. I have always found Ashley to be very attentive and professional in not only his dealings with me, but with all the customers that I have seen him interact with. I never have seen Ashley push any unnecessary repair or service on to anyone just to run the bill up, which is everyone's fear when you are dealing with car dealerships. He is a very honest and up front guy and a pleasure to deal with and a big reason why I keep using this dealership for repairs.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Ashley Moore of Al Packer Royal Palm Beach

    Many Thanks to Mr. Ashley Moore, Service Advisor at Al Packer Royal Palm Beach For his excellent job and continued support and service. Have a G...


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    Many Thanks to Mr. Ashley Moore, Service Advisor at Al Packer Royal Palm Beach For his excellent job and continued support and service. Have a Great Holidays!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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