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Used 866-967-6768 Email Dealer
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Reviews

Average Ratings

4.8
Average based on 265 reviews
  • The purchase of a new Sonata Sport from Napleton

    Everybody was very pleasant and knowledgeable from the sales person to the finance person. Ms. Leone was more than helpful during the process and...

    Dealer Response

    What an enjoyable review to read, Richard! It is reassuring to know Leone provided you with a hassle-free and great shopping experience. Napleton'...


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    Everybody was very pleasant and knowledgeable from the sales person to the finance person. Ms. Leone was more than helpful during the process and with the follow up.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    What an enjoyable review to read, Richard! It is reassuring to know Leone provided you with a hassle-free and great shopping experience. Napleton's West Palm Beach Hyundai's primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I'm happy to hear you left our dealership feeling confident about your purchase. Don't hesitate to call or stop in should you have any any questions. Best, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077


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  • ¨Complain¨

    I Bought in Napleton Hyundai WPB in Okechoovee Blvd 2 vehicles. I have never given me a good attention. Today i feel mistreated and abused for Sal...


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    I Bought in Napleton Hyundai WPB in Okechoovee Blvd 2 vehicles. I have never given me a good attention. Today i feel mistreated and abused for Sales Dptm and ignored by Jim, the General Manager.I lament that these businesses damage to those who hold.

    Shopped for a used car
    Does not recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • leased a car from dealer

    pleasant experience with the entire staff. everyone did their part of the process proficiently. all papers were ready for us and all sales peopl...


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    pleasant experience with the entire staff. everyone did their part of the process proficiently. all papers were ready for us and all sales people were professional and friendly(James, Karen and Mike)

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Good service

    The salesman was nice, and informative. All were very hospitable and offered water if they saw I didn't have one in hand. Everyone was nice and pr...

    Dealer Response

    Thanks for the wonderful review of your recent visit to our dealership, Shantall. We strive for 100% customer satisfaction on each and every purch...


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    The salesman was nice, and informative. All were very hospitable and offered water if they saw I didn't have one in hand. Everyone was nice and professional

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the wonderful review of your recent visit to our dealership, Shantall. We strive for 100% customer satisfaction on each and every purchase, and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Best, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077


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  • Service

    Friendly professional just a warm cozy feeling! No pressure sales men are all great! Would buy another car in a minute

    Dealer Response

    Thank you for taking the time to write this 5-star review, Diana. We strive to provide courteous service to all our guests and are glad to hear th...


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    Friendly professional just a warm cozy feeling! No pressure sales men are all great! Would buy another car in a minute

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to write this 5-star review, Diana. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Best, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077


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  • great service, exceptional sales & customer serv.

    Prompt service, great product, knowledgeable and very personable sales staff. Loved customer service person (new position)? Facility was pleasant,...

    Dealer Response

    Thank you so much for sharing your car shopping experience with us, Dorothy. I'm happy to hear you were able to find what you were looking for inc...


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    Prompt service, great product, knowledgeable and very personable sales staff. Loved customer service person (new position)? Facility was pleasant, comfortable and cheery.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for sharing your car shopping experience with us, Dorothy. I'm happy to hear you were able to find what you were looking for including standard-setting customer service from our team. Thank you for choosing us for your automotive sales, and we look forward to meeting all your future needs the next time you need us. Best, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077


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  • EXCELLENT DEALERSHIP

    SALESMAN, MICHAEL D NEVER PUSHED, WAS THOROUGH AND WAS AN ABSOLUTE PLEASURE TO WORK WITH.SERVICE ADVISOR AGAIN, MICHAEL CLANCY, ABSOLUTE JOY

    Dealer Response

    We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts...


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    SALESMAN, MICHAEL D NEVER PUSHED, WAS THOROUGH AND WAS AN ABSOLUTE PLEASURE TO WORK WITH.SERVICE ADVISOR AGAIN, MICHAEL CLANCY, ABSOLUTE JOY

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review, Natalie! We are always pleased to hear back from happy customers; reviews like yours provide encouraging feedback and let us know we are meeting our team goals. Best, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077


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  • Third new vehicle

    The sales manager was extremely helpful and found what I wanted, thank you Sergey. Thank you Karen for taking the time to explain options in my v...

    Dealer Response

    Thank you for leaving us this review, Kathleen. I am very happy to hear that we could help get you set up with the perfect new car for you. If the...


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    The sales manager was extremely helpful and found what I wanted, thank you Sergey. Thank you Karen for taking the time to explain options in my vehicle. Wonderful experience. Lou thank you for all your running and getting thins done.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us this review, Kathleen. I am very happy to hear that we could help get you set up with the perfect new car for you. If there is anything more we can do for you please feel free to come back and see Napleton's West Palm Beach Hyundai any time! Take care. Best, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077


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  • A fair experience, low stress

    In and out quickly. Car was cleaned. Most of the service staff don't try to upsell you things or add unnecessary service recommendations.

    Dealer Response

    Hi Robert, and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! If there's anyth...


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    In and out quickly. Car was cleaned. Most of the service staff don't try to upsell you things or add unnecessary service recommendations.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Robert, and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! If there's anything else we can do for you, feel free to stop by anytime! Best, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077


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  • Excellent and outstanding service

    Great and outstanding service David Escobar and the manager Ricky work together really hard to get me a good deal, I will referred them and Naplet...

    Dealer Response

    Thank you for taking the time to write this 5-star review, Teresa. We strive to provide courteous service to all our guests and are glad to hear t...


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    Great and outstanding service David Escobar and the manager Ricky work together really hard to get me a good deal, I will referred them and Napleton in general to all my friends and family

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to write this 5-star review, Teresa. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Best, Gene Khaytin - General Manager - gkhaytin@napleton.com or (888) 561-7077


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