Mercedes-Benz Of Palm Beach / smart center Palm Beach

New 888-419-1421 Dealer Website
Used 888-443-1896 Email Dealer
Service 877-650-4076

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Reviews

Average Ratings

5.0
13 lifetime reviews.
  • Thunder4867

    Great experience! MB of PB came up with the right deal and made it happen super smoothly. Their director of sales helped us through the process an...


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    Great experience! MB of PB came up with the right deal and made it happen super smoothly. Their director of sales helped us through the process and we got the car we wanted. Very happy!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Rate this dealership

    I came to the dealership to have a used Mercedes SLK 350 put through a pre-sale inspection. Maggie was our contact on this project, she was great ...


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    I came to the dealership to have a used Mercedes SLK 350 put through a pre-sale inspection. Maggie was our contact on this project, she was great to work with. The vehicle did not do well. I was not going to buy that car. That is when Maggie suggested that if we wanted we could talk to sales rep. Jim. He talked to us about what we wanted, in the end he offered two choices and over that afternoon and the next day we did purchase a auto very similar to the one we had checked out. A car and deal I felt was fair for me and Jim. Both staff members were professional and represented the dealership properly!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Drove from Orlando for this dealership

    Had multiple recommend Jeffrey Pansek from MB Palm Beach over the years. After having a less then great experience in the Orlando MB, I decided to...


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    Had multiple recommend Jeffrey Pansek from MB Palm Beach over the years. After having a less then great experience in the Orlando MB, I decided to try Palm Beach out. It was well worth the 2:5 hour drive. Negotiated and did most paperwork over email. Excelllent customer service with very fast response. They ordered the car how I wanted it and got it delivered weeks before it was scheduled. Would high recommend it. Ask for Jeffrey.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • A good buying experience

    It was a pleasure to buy over the phone and Internet. I have not taken delivery of the car, but so far everything has gone well. For some reason,...


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    It was a pleasure to buy over the phone and Internet. I have not taken delivery of the car, but so far everything has gone well. For some reason, I don't like going to car dealerships.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Manager Bob Antonelli

    I am so impressed with the Manager Bob Antonelli which prompts this review. I'm sure single women will agree buying a car is a nightmare, at least...


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    I am so impressed with the Manager Bob Antonelli which prompts this review. I'm sure single women will agree buying a car is a nightmare, at least for me it is. Bob Antonelli changed all that for me, he's AMAZING! First he knew I did not want to be handed over to a salesman so he personally took care of me even though he is very busy with what managers do. He treated me like one of his family. Gave me information on many cars that are on the market besides Mercedes. He cared more about what I could afford and be happy with as opposed to selling me a car. He's so kind and makes you feel immediately at ease. Clearly this man has so much class and style. Thank you Bob for extending the courtesies during my many visits and because of you I was able to stay with Mercedes. Highly recommend this dealership!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Dealer, Great People and Great Service

    It is my second time purchasing a vehicle with them. They make it very easy to do business with them. Friendly and knowledge staff. I highly recom...


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    It is my second time purchasing a vehicle with them. They make it very easy to do business with them. Friendly and knowledge staff. I highly recommend this dealership.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • I called dealer and he never called back

    I called 2 times. Never answered phone. We left message and he never returned our calls


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    I called 2 times. Never answered phone. We left message and he never returned our calls

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Let my misfortune be your warning

    This dealer is not trustworthy, stay away. If you did purchase a vehicle and have problems with it, return it immediately and demand your money ba...


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    This dealer is not trustworthy, stay away. If you did purchase a vehicle and have problems with it, return it immediately and demand your money back, do not go the route of endless warranty "repairs"....MB quality has suffered, my "new" car had loose parts, shakes, and the transmission shifts poorly. This dealer is only interested in closing sales, they don't care for you and will ridicule you after the sale. I have the e-mails if anyone wants to see the lack of professionalism. My Sales person was Jas**n, acts a good part, but lied to my face. The Sales Manager is a snake. Service tries hard, they are the only reasonable part of this dealership I could find, but after buying a new car you shouldn't have to see Service. I hope this saves someone wasted time and aggravation; my advice; reconsider choosing a MB, check the forums and look at the number of problems they are having. If you decide on MB, stay far away from this dealer.

    Does not recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • ABOVE & BEYOND

    I really appreciate the service I got from Jeffrey Pensak, I bought my first Mercedes from him and returned to him to get my latest Mercedes. He a...


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    I really appreciate the service I got from Jeffrey Pensak, I bought my first Mercedes from him and returned to him to get my latest Mercedes. He always works with me patiently and even delivered my car to me when I was not able to pick it up. I can't say enough about how happy I am!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • mercedes-benz of palm beach

    THIS WAS OUR THIRD MERCEDES FROM MERCEDES BENZ OF PALM BEACH. THEIR EXCEPTIONAL WAY OF DOING BUSINESS SHOULD BE THE MODLE FOR ALL OTHERS TO FOLLOW...


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    THIS WAS OUR THIRD MERCEDES FROM MERCEDES BENZ OF PALM BEACH. THEIR EXCEPTIONAL WAY OF DOING BUSINESS SHOULD BE THE MODLE FOR ALL OTHERS TO FOLLOW. THE ATTENTION TO DETAIL, PROFESSIONAL STAFF, AND A TRULY OUTSTANDING MAINTENANCE DEPARTMENT COMBINE TO DELIVERY THE MERCEDES BENZ EXPERIENCE WHICH IS SECOND TO NONE.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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